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User Portal Guide

Introduction

Introduction

As a user of a phone extension on FortiVoice Cloud, the FortiVoice Cloud user portal is a web-based platform that allows you to perform the following tasks:

  • Check your call history for received, placed, or missed calls.
  • Check your voicemail including playing, deleting, forwarding, or saving voicemails.
  • Manage your business and personal contacts, and view the business and corporate phone directories.
  • Manage how the phone system handles your phone calls.
  • Check your recorded calls including playing, deleting, or saving the voicemails.
  • Receive and send faxes.
  • Set up reminder events and invite guests.
  • Register your FortiFone desk phone and FortiFone softclient (mobile and desktop) with FortiVoice Cloud.
  • Add user conference call events in your calendar and invite attendees by email.
  • View device details and set up programmable keys on your FortiFone desk phone.
  • Configure various preferences for your extension and the user portal.

Introduction

As a user of a phone extension on FortiVoice Cloud, the FortiVoice Cloud user portal is a web-based platform that allows you to perform the following tasks:

  • Check your call history for received, placed, or missed calls.
  • Check your voicemail including playing, deleting, forwarding, or saving voicemails.
  • Manage your business and personal contacts, and view the business and corporate phone directories.
  • Manage how the phone system handles your phone calls.
  • Check your recorded calls including playing, deleting, or saving the voicemails.
  • Receive and send faxes.
  • Set up reminder events and invite guests.
  • Register your FortiFone desk phone and FortiFone softclient (mobile and desktop) with FortiVoice Cloud.
  • Add user conference call events in your calendar and invite attendees by email.
  • View device details and set up programmable keys on your FortiFone desk phone.
  • Configure various preferences for your extension and the user portal.