Using a temporary token

The temporary token feature enables end-users, who do not have their authentication devices with them, to use MFA function temporarily. The Temporary Token icon can be found in the Users >Edit page. The Temporary Token icon is greyed out when the feature is disabled, and turns green when it is enabled. When activated, the user will receive OTP for MFA authentication either by email or SMS. Temporary token is deactivated when the user is using an authentication device for MFA authentication, or when the temporary token has expired.

To assign a temporary token to a user:

1. Click User Management > Users.

2. Locate the user, click the tool icon, and select Edit.

3. In the Status field, click the grey temporary token icon.

4. Select aTemporary Auth Method, and set the Expiration Time.

5. Click Apply.