Fortinet black logo

FortiToken Mobile home view

FortiToken Mobile home view

Generating OTPs

Two types of one-time passwords (OTPs) display in FortiToken Mobile:

  • HOTP (Event-based or HMAC-based): The token passcode is generated using an event trigger and a secret key.

    Tap Next OTP to display a new OTP value.

  • TOPT (Time-based): Tap the eye icon to hide or show the OTP. The timer bar next to the eye icon shows how much time is left before a new OTP value will be displayed. The token OTP changes every 60 or 30 seconds. The time is configured by the token administrator.

Note:

  • FortiToken Mobile for iOS, Android, and Windows all support both TOTP and HOTP.

  • FortiAuthenticator supports HOTP and TOTP.

  • FortiGate and FortiToken Cloud only support TOTP.

Copying OTPs

Your OTP can be copied to your clipboard. This is useful in situations such as when you are using a VPN client on a mobile device and need to enter the OTP as the second factor for logging in.

To copy an OTP:
  1. Tap and hold on the displayed OTP. The OTP is copied to your clipboard.

    Note

    The OTP must be displayed (not hidden) to copy it.

Search for a token

Device Procedure
iOS
  1. From the FortiToken Mobile for iOS token list view, pull down from the top of the screen to show the search bar and pull up to hide the search bar.

  2. Tap the search bar, then type letters to match to token names in the list. FortiToken Mobile for iOS will return a list of matched tokens.

  3. Tap back to return to the token list with the selected token moved to the top of list.

Android
  • From the FortiToken Mobile for Android token list view, tap the search icon displayed at the top right to open the search bar.

  • Type letters to match to tokens and tap a token to move it to the top of the list. A confirmation message is displayed.

Windows FortiToken Mobile for Windows does not support the search feature.

Hide or show OTP

Both TOTP and HOTP display after they are activated. TOTP can be shown or hidden by tapping the eye icon. Its hidden or displayed status is retained after exiting or re-launching the app. HOTP is hidden all the time after exiting or re-launching the app. The only way to show an HOTP is by tapping Next OTP.

FortiToken Mobile for Windows does not support hiding TOTP.

Token detail

In the token list, tap a token to see the token's details, including an editable token name, issuer serial number, and issuer name.

Edit token name

To edit a token name:
  1. In the token list, tap on a token. The token information window dispays.

  2. Tap on the token name. The Edit name dialog displays.

  3. Enter the new name and tap Save.

FortiToken Mobile home view

Generating OTPs

Two types of one-time passwords (OTPs) display in FortiToken Mobile:

  • HOTP (Event-based or HMAC-based): The token passcode is generated using an event trigger and a secret key.

    Tap Next OTP to display a new OTP value.

  • TOPT (Time-based): Tap the eye icon to hide or show the OTP. The timer bar next to the eye icon shows how much time is left before a new OTP value will be displayed. The token OTP changes every 60 or 30 seconds. The time is configured by the token administrator.

Note:

  • FortiToken Mobile for iOS, Android, and Windows all support both TOTP and HOTP.

  • FortiAuthenticator supports HOTP and TOTP.

  • FortiGate and FortiToken Cloud only support TOTP.

Copying OTPs

Your OTP can be copied to your clipboard. This is useful in situations such as when you are using a VPN client on a mobile device and need to enter the OTP as the second factor for logging in.

To copy an OTP:
  1. Tap and hold on the displayed OTP. The OTP is copied to your clipboard.

    Note

    The OTP must be displayed (not hidden) to copy it.

Search for a token

Device Procedure
iOS
  1. From the FortiToken Mobile for iOS token list view, pull down from the top of the screen to show the search bar and pull up to hide the search bar.

  2. Tap the search bar, then type letters to match to token names in the list. FortiToken Mobile for iOS will return a list of matched tokens.

  3. Tap back to return to the token list with the selected token moved to the top of list.

Android
  • From the FortiToken Mobile for Android token list view, tap the search icon displayed at the top right to open the search bar.

  • Type letters to match to tokens and tap a token to move it to the top of the list. A confirmation message is displayed.

Windows FortiToken Mobile for Windows does not support the search feature.

Hide or show OTP

Both TOTP and HOTP display after they are activated. TOTP can be shown or hidden by tapping the eye icon. Its hidden or displayed status is retained after exiting or re-launching the app. HOTP is hidden all the time after exiting or re-launching the app. The only way to show an HOTP is by tapping Next OTP.

FortiToken Mobile for Windows does not support hiding TOTP.

Token detail

In the token list, tap a token to see the token's details, including an editable token name, issuer serial number, and issuer name.

Edit token name

To edit a token name:
  1. In the token list, tap on a token. The token information window dispays.

  2. Tap on the token name. The Edit name dialog displays.

  3. Enter the new name and tap Save.