Define Notification Rules

FortiSOAR is designed to involve humans in the investigation process, so generating timely action-centric (or informational) notifications is crucial. To achieve this goal, FortiSOAR includes a common framework for diverse notifications, such as email notifications, UI notifications from various services (like alerts/incidents/tasks assignments), Comments @mentions, and workflow failures. This notification framework allows users to have complete control over the setup and consumption of notifications, including how and when they want to receive notifications and what notifications they want to receive.

You should review notification rules to ensure they match your requirements, such as how and when teams and users are notified when an alert is assigned, or the notification generated when a user is mentioned in a comment. You must also provide the necessary details to configure the notification channel such as specifying the SMTP or Exchange configuration to be used for sending out the notifications.