Special Notices

This section highlights some of the operational changes that administrators should be aware of in FortiSOAR release 7.4.1.

Approval step does not support 'Email' as a mode of approval

In release 7.4.1, the Approval step has been revamped to honor RBAC, customizations, etc. However, from release 7.4.1 onwards, you can use only system notification as a mode of approval and cannot use Email.
In the case of systems upgraded to release 7.4.1, your existing Approvals steps will appear as were present in releases prior to 7.4.1 and if Email as a mode of approval (apart from the default, which is system notification) had been setup, then that would work. However, when you add new playbooks with the Approval step, those cannot have Email as a mode of approval.