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New features and enhancements

New features and enhancements

Feature Details

Added support for Concurrent User Seats

In version 7.0.1, FortiSOAR introduces the concept of 'Concurrent User Seats', thereby supporting both 'Named' and 'Concurrent ' users.

  • Named Users: 'Named' users are users for whom a seat is permanently reserved, i.e., such a user can always log onto FortiSOAR except in case of a license violation.
  • Concurrent Users: Ability to designate a user seat as a 'concurrent user seat' allows system administrators to create a floating seat that can be shared by unlimited users (only limited by the user seat limit). This particularly is useful for a shift-oriented SOC environment where, for example, a 30-member team only has 10 members working in a given shift and therefore, in this scenario, administrators can create 10 concurrent users and re-use the seats across all shifts effectively.

Added user subcommand to csadm

The user subcommand has been added to csadm allowing administrator to manage their FortiSOAR users. Administrators can use the csadm user command to display the list of users who are currently logged into FortiSOAR and also forcefully log off a specific 'Concurrent' user from FortiSOAR.

Added provision to designate any active user as a 'Super Admin'

A Super Admin user has a privilege of being able to log into FortiSOAR even when the system is in violation of the allowed user seats. By default, this user is set as 'CS Admin'. Prior to version 7.0.1, the csadmin user could log into FortiSOAR, even when there was a license validation failure. However, there could be customer environments where the csadmin user is kept inactive or has been deleted, and therefore ability to choose any active user as a Super Admin is introduced in version 7.0.1.

Added support for configuring the directory in which connector rpms are downloaded for FSR agents

From version 7.0.1 onwards, you can configure the directory in which connector rpm is downloaded. By default, connector rpms are downloaded to the /opt/cyops-integrations/cyops_connector_rpm directory. Prior to version 7.0.1 the connector rpm, by default, used to get downloaded to the /tmp directory of FSR agents, which could be restricted for writing into it by other users causing the installation to fail.

Added support for gobetween as a load balancer

Gobetween is a minimalistic yet powerful high-performance L4 TCP, TLS, and UDP based load balancer and you can now configure gobetween as a load balancer for FortiSOAR High Availability clusters.

Added support for managing user listings in 'People Lookup' fields

Version 7.0.1 allows you to manage user listings in 'People Lookup' fields. You can choose to display only active users only in people lookup fields, such as assignedTo, across FortiSOAR

Added support for 'minutes' in case of time-based escalations for manual input

From version 7.0.1 onwards, the 'Minutes' option has been added for time-based escalations for cases when analysts' responses are quickly required. Also, the default manual input escalation system schedule is updated to run every minute; earlier it used to run every hour.

Improved the performance of the FortiSOAR UI

Version 7.0.1 has boosted the performance of FortiSOAR UI to efficiently handle large datasets.

Enhanced built-in Widgets

The following widgets that are part of the Widget Library have been enhanced in the 7.0.1 release:

  • Access Control: Updated this widget to version 1.1.0 to improve the performance of the widget by fixing a memory leak, and also fixed its formatting.
  • Record Summary: Updated this widget to version 1.1.0 to update the configuration of the 'Time Elapsed' block type used in the war room setup and fix the issue in the value displayed in the 'Time Elapsed' field in a war room record.
Updated built-in connectors

The following built-in connectors have been updated in the 7.0.1 release:

  • Utilities connector updated to version 3.1.1

  • FortiSOAR ML Engine connector updated to version 1.1.0

  • SMTP connector updated to version 2.4.2

  • System Monitoring connector updated to version 1.4.0

For more information on FortiSOAR Built-in connectors, see the "FortiSOAR™ Built-in connectors" article.

New features and enhancements

Feature Details

Added support for Concurrent User Seats

In version 7.0.1, FortiSOAR introduces the concept of 'Concurrent User Seats', thereby supporting both 'Named' and 'Concurrent ' users.

  • Named Users: 'Named' users are users for whom a seat is permanently reserved, i.e., such a user can always log onto FortiSOAR except in case of a license violation.
  • Concurrent Users: Ability to designate a user seat as a 'concurrent user seat' allows system administrators to create a floating seat that can be shared by unlimited users (only limited by the user seat limit). This particularly is useful for a shift-oriented SOC environment where, for example, a 30-member team only has 10 members working in a given shift and therefore, in this scenario, administrators can create 10 concurrent users and re-use the seats across all shifts effectively.

Added user subcommand to csadm

The user subcommand has been added to csadm allowing administrator to manage their FortiSOAR users. Administrators can use the csadm user command to display the list of users who are currently logged into FortiSOAR and also forcefully log off a specific 'Concurrent' user from FortiSOAR.

Added provision to designate any active user as a 'Super Admin'

A Super Admin user has a privilege of being able to log into FortiSOAR even when the system is in violation of the allowed user seats. By default, this user is set as 'CS Admin'. Prior to version 7.0.1, the csadmin user could log into FortiSOAR, even when there was a license validation failure. However, there could be customer environments where the csadmin user is kept inactive or has been deleted, and therefore ability to choose any active user as a Super Admin is introduced in version 7.0.1.

Added support for configuring the directory in which connector rpms are downloaded for FSR agents

From version 7.0.1 onwards, you can configure the directory in which connector rpm is downloaded. By default, connector rpms are downloaded to the /opt/cyops-integrations/cyops_connector_rpm directory. Prior to version 7.0.1 the connector rpm, by default, used to get downloaded to the /tmp directory of FSR agents, which could be restricted for writing into it by other users causing the installation to fail.

Added support for gobetween as a load balancer

Gobetween is a minimalistic yet powerful high-performance L4 TCP, TLS, and UDP based load balancer and you can now configure gobetween as a load balancer for FortiSOAR High Availability clusters.

Added support for managing user listings in 'People Lookup' fields

Version 7.0.1 allows you to manage user listings in 'People Lookup' fields. You can choose to display only active users only in people lookup fields, such as assignedTo, across FortiSOAR

Added support for 'minutes' in case of time-based escalations for manual input

From version 7.0.1 onwards, the 'Minutes' option has been added for time-based escalations for cases when analysts' responses are quickly required. Also, the default manual input escalation system schedule is updated to run every minute; earlier it used to run every hour.

Improved the performance of the FortiSOAR UI

Version 7.0.1 has boosted the performance of FortiSOAR UI to efficiently handle large datasets.

Enhanced built-in Widgets

The following widgets that are part of the Widget Library have been enhanced in the 7.0.1 release:

  • Access Control: Updated this widget to version 1.1.0 to improve the performance of the widget by fixing a memory leak, and also fixed its formatting.
  • Record Summary: Updated this widget to version 1.1.0 to update the configuration of the 'Time Elapsed' block type used in the war room setup and fix the issue in the value displayed in the 'Time Elapsed' field in a war room record.
Updated built-in connectors

The following built-in connectors have been updated in the 7.0.1 release:

  • Utilities connector updated to version 3.1.1

  • FortiSOAR ML Engine connector updated to version 1.1.0

  • SMTP connector updated to version 2.4.2

  • System Monitoring connector updated to version 1.4.0

For more information on FortiSOAR Built-in connectors, see the "FortiSOAR™ Built-in connectors" article.