Troubleshooting Disaster Recovery
GUI
While Replication is being set up, you can see the progress in the GUI in two locations.
-
ADMIN > License > Nodes > Add DR
or -
Jobs/Errors > Jobs > filter on 6.3.1-DR
Backend Logs
On both the Primary and Secondary nodes, use the cat command to view the backend logs (/opt/phoenix/log/phoenix.log):
cat /opt/phoenix/config/phoenix.log
Successful Enablement of Disaster Recovery of the Primary node
2021-08-20T16:26:22.186396-07:00 va3005 phMonitorSupervisor[11908]: [PH_GENERIC_INFO]:[eventSeverity]=PHL_INFO,[procName]=phMonitorSupervisor,[fileName]=phMonitorProcess.cpp,[lineNumber]=7398,[phLogDetail]=631-DR, Step 1: check command type
2021-08-20T16:26:22.186451-07:00 va3005 phMonitorSupervisor[11908]: [PH_GENERIC_INFO]:[eventSeverity]=PHL_INFO,[procName]=phMonitorSupervisor,[fileName]=phMonitorProcess.cpp,[lineNumber]=7407,[phLogDetail]=631-DR, Step 2: check command data
2021-08-20T16:26:22.186475-07:00 va3005 phMonitorSupervisor[11908]: [PH_GENERIC_INFO]:[eventSeverity]=PHL_INFO,[procName]=phMonitorSupervisor,[fileName]=phMonitorProcess.cpp,[lineNumber]=7414,[phLogDetail]=631-DR, Step 3: load replication setting
2021-08-20T16:26:22.222539-07:00 va3005 phMonitorSupervisor[11908]: [PH_GENERIC_INFO]:[eventSeverity]=PHL_INFO,[procName]=phMonitorSupervisor,[fileName]=phMonitorProcess.cpp,[lineNumber]=7444,[phLogDetail]=631-DR-init-primary, Step 1: Saving Disaster Recovery Settings on Primary
2021-08-20T16:26:22.252896-07:00 va3005 phMonitorSupervisor[11908]: [PH_GENERIC_INFO]:[eventSeverity]=PHL_INFO,[procName]=phMonitorSupervisor,[fileName]=phMonitorProcess.cpp,[lineNumber]=7457,[phLogDetail]=631-DR-init-primary, Step 2: Saving peer SSH public key on Primary
2021-08-20T16:26:22.291143-07:00 va3005 phMonitorSupervisor[11908]: [PH_GENERIC_INFO]:[eventSeverity]=PHL_INFO,[procName]=phMonitorSupervisor,[fileName]=phMonitorProcess.cpp,[lineNumber]=7471,[phLogDetail]=631-DR-init-primary, Step 3: Updating SSH Configuration on Primary
2021-08-20T16:26:22.328987-07:00 va3005 phMonitorSupervisor[11908]: [PH_GENERIC_INFO]:[eventSeverity]=PHL_INFO,[procName]=phMonitorSupervisor,[fileName]=phMonitorProcess.cpp,[lineNumber]=7486,[phLogDetail]=631-DR-init-primary, Step 4: Updating SSH Known Hosts on Primary
2021-08-20T16:26:22.503675-07:00 va3005 phMonitorSupervisor[11908]: [PH_GENERIC_INFO]:[eventSeverity]=PHL_INFO,[procName]=phMonitorSupervisor,[fileName]=phMonitorProcess.cpp,[lineNumber]=7508,[phLogDetail]=631-DR-init-primary, Step 5: Initializing Disaster Recovery
2021-08-20T16:26:22.577513-07:00 va3005 phMonitorSupervisor[11908]: [PH_GENERIC_INFO]:[eventSeverity]=PHL_INFO,[procName]=phMonitorSupervisor,[fileName]=phMonitorProcess.cpp,[lineNumber]=7567,[phLogDetail]=631-DR-init-primary, Step 5.1: Running phinitprimary script on Primary
2021-08-20T16:26:23.521939-07:00 va3005 phMonitorSupervisor[11908]: [PH_GENERIC_INFO]:[eventSeverity]=PHL_INFO,[procName]=phMonitorSupervisor,[fileName]=phMonitorProcess.cpp,[lineNumber]=7582,[phLogDetail]=631-DR-init-primary, Step 5.2: Sending Task to Secondary
2021-08-20T16:26:23.579504-07:00 va3005 phMonitorSupervisor[11908]: [PH_GENERIC_INFO]:[eventSeverity]=PHL_INFO,[procName]=phMonitorSupervisor,[fileName]=phMonitorProcess.cpp,[lineNumber]=7619,[phLogDetail]=631-DR-init-primary, Step 5.3: Initializing Secondary
2021-08-20T16:26:23.620795-07:00 va3005 phMonitorSupervisor[11908]: [PH_GENERIC_INFO]:[eventSeverity]=PHL_INFO,[procName]=phMonitorSupervisor,[fileName]=phMonitorProcess.cpp,[lineNumber]=7629,[phLogDetail]=631-DR-init-primary, Step 5.4: Setting up Secondary: 1
2021-08-20T16:26:23.644367-07:00 va3005 phMonitorSupervisor[11908]: [PH_GENERIC_INFO]:[eventSeverity]=PHL_INFO,[procName]=phMonitorSupervisor,[fileName]=phMonitorProcess.cpp,[lineNumber]=7629,[phLogDetail]=631-DR-init-primary, Step 5.4: Setting up Secondary: 20
2021-08-20T16:26:23.671393-07:00 va3005 phMonitorSupervisor[11908]: [PH_GENERIC_INFO]:[eventSeverity]=PHL_INFO,[procName]=phMonitorSupervisor,[fileName]=phMonitorProcess.cpp,[lineNumber]=7629,[phLogDetail]=631-DR-init-primary, Step 5.4: Setting up Secondary: 30
2021-08-20T16:26:23.709927-07:00 va3005 phMonitorSupervisor[11908]: [PH_GENERIC_INFO]:[eventSeverity]=PHL_INFO,[procName]=phMonitorSupervisor,[fileName]=phMonitorProcess.cpp,[lineNumber]=7629,[phLogDetail]=631-DR-init-primary, Step 5.4: Setting up Secondary: 40
2021-08-20T16:26:23.740996-07:00 va3005 phMonitorSupervisor[11908]: [PH_GENERIC_INFO]:[eventSeverity]=PHL_INFO,[procName]=phMonitorSupervisor,[fileName]=phMonitorProcess.cpp,[lineNumber]=7629,[phLogDetail]=631-DR-init-primary, Step 5.4: Setting up Secondary: 50
2021-08-20T16:29:01.385371-07:00 va3005 phMonitorSupervisor[11908]: [PH_GENERIC_INFO]:[eventSeverity]=PHL_INFO,[procName]=phMonitorSupervisor,[fileName]=phMonitorProcess.cpp,[lineNumber]=7629,[phLogDetail]=631-DR-init-primary, Step 5.4: Setting up Secondary: 80
2021-08-20T16:29:01.454035-07:00 va3005 phMonitorSupervisor[11908]: [PH_GENERIC_INFO]:[eventSeverity]=PHL_INFO,[procName]=phMonitorSupervisor,[fileName]=phMonitorProcess.cpp,[lineNumber]=7634,[phLogDetail]=631-DR-init-primary, Step 5.5: Secondary Setup complete
2021-08-20T16:29:01.454250-07:00 va3005 phMonitorSupervisor[11908]: [PH_GENERIC_INFO]:[eventSeverity]=PHL_INFO,[procName]=phMonitorSupervisor,[fileName]=phMonitorProcess.cpp,[lineNumber]=7515,[phLogDetail]=631-DR-init-primary, Step 6: Waiting for App Server to come back up on Primary
2021-08-20T16:29:01.509276-07:00 va3005 phMonitorSupervisor[11908]: [PH_GENERIC_INFO]:[eventSeverity]=PHL_INFO,[procName]=phMonitorSupervisor,[fileName]=phMonitorProcess.cpp,[lineNumber]=7523,[phLogDetail]=631-DR-init-primary, Step 7: Waiting for Secondary App Server to update Service Passwords
2021-08-20T16:29:01.797224-07:00 va3005 phMonitorSupervisor[11908]: [PH_GENERIC_INFO]:[eventSeverity]=PHL_INFO,[procName]=phMonitorSupervisor,[fileName]=phMonitorProcess.cpp,[lineNumber]=8187,[phLogDetail]=631-DR-init-primary, Step 7.1: get sevice user
2021-08-20T16:29:01.797257-07:00 va3005 phMonitorSupervisor[11908]: [PH_GENERIC_INFO]:[eventSeverity]=PHL_INFO,[procName]=phMonitorSupervisor,[fileName]=phMonitorProcess.cpp,[lineNumber]=8195,[phLogDetail]=631-DR-init-primary, Step 7.2: get secondary host
2021-08-20T16:29:01.797440-07:00 va3005 phMonitorSupervisor[11908]: [PH_GENERIC_INFO]:[eventSeverity]=PHL_INFO,[procName]=phMonitorSupervisor,[fileName]=phMonitorProcess.cpp,[lineNumber]=8214,[phLogDetail]=631-DR-init-primary, Step 7.3: send task updating Svc password to secondary
2021-08-20T16:29:01.882229-07:00 va3005 phMonitorSupervisor[11908]: [PH_GENERIC_INFO]:[eventSeverity]=PHL_INFO,[procName]=phMonitorSupervisor,[fileName]=phMonitorProcess.cpp,[lineNumber]=8224,[phLogDetail]=631-DR-init-primary, Step 7.4: finish updating Svc password on secondary
2021-08-20T16:29:01.884157-07:00 va3005 phMonitorSupervisor[11908]: [PH_GENERIC_INFO]:[eventSeverity]=PHL_INFO,[procName]=phMonitorSupervisor,[fileName]=phMonitorProcess.cpp,[lineNumber]=7541,[phLogDetail]=631-DR-init-primary, Step 8: Restarting processes on Primary
2021-08-20T16:29:01.923315-07:00 va3005 phMonitorSupervisor[11908]: [PH_GENERIC_INFO]:[eventSeverity]=PHL_INFO,[procName]=phMonitorSupervisor,[fileName]=phMonitorProcess.cpp,[lineNumber]=7549,[phLogDetail]=631-DR-init-primary, Step 9: Broadcasting DR tasks to all processes on Primary
2021-08-20T16:29:01.962740-07:00 va3005 phMonitorSupervisor[11908]: [PH_GENERIC_INFO]:[eventSeverity]=PHL_INFO,[procName]=phMonitorSupervisor,[fileName]=phMonitorProcess.cpp,[lineNumber]=7559,[phLogDetail]=631-DR-init-primary, Step 10: Disaster Recovery setup complete
2021-08-20T16:29:02.169745-07:00 va3005 phMonitorSupervisor[11908]: [PH_GENERIC_INFO]:[eventSeverity]=PHL_INFO,[procName]=phMonitorSupervisor,[fileName]=phMonitorProcess.cpp,[lineNumber]=7432,[phLogDetail]=631-DR, Step 4: initializing DR finished.
2021-08-20T17:03:54.103262-07:00 va3005 phMonitorSupervisor[7384]: [PH_GENERIC_INFO]:[eventSeverity]=PHL_INFO,[procName]=phMonitorSupervisor,[fileName]=phMonitorProcess.cpp,[lineNumber]=7712,[phLogDetail]=631-DR-init-secondary, Step 1: Initalize secondary From Primary server
2021-08-20T17:03:54.103449-07:00 va3005 phMonitorSupervisor[7384]: [PH_GENERIC_INFO]:[eventSeverity]=PHL_INFO,[procName]=phMonitorSupervisor,[fileName]=phMonitorProcess.cpp,[lineNumber]=7733,[phLogDetail]=631-DR-init-secondary, Step 2: parse task info
2021-08-20T17:03:54.103689-07:00 va3005 phMonitorSupervisor[7384]: [PH_GENERIC_INFO]:[eventSeverity]=PHL_INFO,[procName]=phMonitorSupervisor,[fileName]=phMonitorProcess.cpp,[lineNumber]=7757,[phLogDetail]=631-DR-init-secondary, Step 3: update SSH keys of primary on secondary
2021-08-20T17:03:54.115290-07:00 va3005 phMonitorSupervisor[7384]: [PH_GENERIC_INFO]:[eventSeverity]=PHL_INFO,[procName]=phMonitorSupervisor,[fileName]=phMonitorProcess.cpp,[lineNumber]=7775,[phLogDetail]=631-DR-init-secondary, Step 4: update SSH configurations on secondary
2021-08-20T17:03:54.126466-07:00 va3005 phMonitorSupervisor[7384]: [PH_GENERIC_INFO]:[eventSeverity]=PHL_INFO,[procName]=phMonitorSupervisor,[fileName]=phMonitorProcess.cpp,[lineNumber]=7793,[phLogDetail]=631-DR-init-secondary, Step 5: update SSH known hosts for primary on secondary
2021-08-20T17:03:54.148876-07:00 va3005 phMonitorSupervisor[7384]: [PH_GENERIC_INFO]:[eventSeverity]=PHL_INFO,[procName]=phMonitorSupervisor,[fileName]=phMonitorProcess.cpp,[lineNumber]=7817,[phLogDetail]=631-DR-init-secondary, Step 6: run phinitsecondary script
2021-08-20T17:06:29.865977-07:00 va3005 phMonitorSupervisor[7384]: [PH_GENERIC_INFO]:[eventSeverity]=PHL_INFO,[procName]=phMonitorSupervisor,[fileName]=phMonitorProcess.cpp,[lineNumber]=7881,[phLogDetail]=631-DR-init-secondary, Step 10: finish initialize secondary
Successful Enablement of Disaster Recovery of the Secondary node
2021-08-20T16:29:29.146469-07:00 andy-super-ipv6 phMonitorSupervisor[11936]: [PH_GENERIC_INFO]:[eventSeverity]=PHL_INFO,[procName]=phMonitorSupervisor,[fileName]=phMonitorProcess.cpp,[lineNumber]=7712,[phLogDetail]=631-DR-init-secondary, Step 1: Initalize secondary From Primary server
2021-08-20T16:29:29.146829-07:00 andy-super-ipv6 phMonitorSupervisor[11936]: [PH_GENERIC_INFO]:[eventSeverity]=PHL_INFO,[procName]=phMonitorSupervisor,[fileName]=phMonitorProcess.cpp,[lineNumber]=7733,[phLogDetail]=631-DR-init-secondary, Step 2: parse task info
2021-08-20T16:29:29.147537-07:00 andy-super-ipv6 phMonitorSupervisor[11936]: [PH_GENERIC_INFO]:[eventSeverity]=PHL_INFO,[procName]=phMonitorSupervisor,[fileName]=phMonitorProcess.cpp,[lineNumber]=7757,[phLogDetail]=631-DR-init-secondary, Step 3: update SSH keys of primary on secondary
2021-08-20T16:29:29.160266-07:00 andy-super-ipv6 phMonitorSupervisor[11936]: [PH_GENERIC_INFO]:[eventSeverity]=PHL_INFO,[procName]=phMonitorSupervisor,[fileName]=phMonitorProcess.cpp,[lineNumber]=7775,[phLogDetail]=631-DR-init-secondary, Step 4: update SSH configurations on secondary
2021-08-20T16:29:29.172964-07:00 andy-super-ipv6 phMonitorSupervisor[11936]: [PH_GENERIC_INFO]:[eventSeverity]=PHL_INFO,[procName]=phMonitorSupervisor,[fileName]=phMonitorProcess.cpp,[lineNumber]=7793,[phLogDetail]=631-DR-init-secondary, Step 5: update SSH known hosts for primary on secondary
2021-08-20T16:29:29.287039-07:00 andy-super-ipv6 phMonitorSupervisor[11936]: [PH_GENERIC_INFO]:[eventSeverity]=PHL_INFO,[procName]=phMonitorSupervisor,[fileName]=phMonitorProcess.cpp,[lineNumber]=7817,[phLogDetail]=631-DR-init-secondary, Step 6: run phinitsecondary script
2021-08-20T16:32:06.952364-07:00 andy-super-ipv6 phMonitorSupervisor[11936]: [PH_GENERIC_INFO]:[eventSeverity]=PHL_INFO,[procName]=phMonitorSupervisor,[fileName]=phMonitorProcess.cpp,[lineNumber]=7881,[phLogDetail]=631-DR-init-secondary, Step 10: finish initialize secondary
2021-08-20T17:06:58.153075-07:00 andy-super-ipv6 phMonitorSupervisor[38314]: [PH_GENERIC_INFO]:[eventSeverity]=PHL_INFO,[procName]=phMonitorSupervisor,[fileName]=phMonitorProcess.cpp,[lineNumber]=7398,[phLogDetail]=631-DR, Step 1: check command type
2021-08-20T17:06:58.153099-07:00 andy-super-ipv6 phMonitorSupervisor[38314]: [PH_GENERIC_INFO]:[eventSeverity]=PHL_INFO,[procName]=phMonitorSupervisor,[fileName]=phMonitorProcess.cpp,[lineNumber]=7407,[phLogDetail]=631-DR, Step 2: check command data
2021-08-20T17:06:58.153113-07:00 andy-super-ipv6 phMonitorSupervisor[38314]: [PH_GENERIC_INFO]:[eventSeverity]=PHL_INFO,[procName]=phMonitorSupervisor,[fileName]=phMonitorProcess.cpp,[lineNumber]=7414,[phLogDetail]=631-DR, Step 3: load replication setting
2021-08-20T17:06:58.188916-07:00 andy-super-ipv6 phMonitorSupervisor[38314]: [PH_GENERIC_INFO]:[eventSeverity]=PHL_INFO,[procName]=phMonitorSupervisor,[fileName]=phMonitorProcess.cpp,[lineNumber]=7444,[phLogDetail]=631-DR-init-primary, Step 1: Saving Disaster Recovery Settings on Primary
2021-08-20T17:06:58.217059-07:00 andy-super-ipv6 phMonitorSupervisor[38314]: [PH_GENERIC_INFO]:[eventSeverity]=PHL_INFO,[procName]=phMonitorSupervisor,[fileName]=phMonitorProcess.cpp,[lineNumber]=7457,[phLogDetail]=631-DR-init-primary, Step 2: Saving peer SSH public key on Primary
2021-08-20T17:06:58.260626-07:00 andy-super-ipv6 phMonitorSupervisor[38314]: [PH_GENERIC_INFO]:[eventSeverity]=PHL_INFO,[procName]=phMonitorSupervisor,[fileName]=phMonitorProcess.cpp,[lineNumber]=7471,[phLogDetail]=631-DR-init-primary, Step 3: Updating SSH Configuration on Primary
2021-08-20T17:06:58.306178-07:00 andy-super-ipv6 phMonitorSupervisor[38314]: [PH_GENERIC_INFO]:[eventSeverity]=PHL_INFO,[procName]=phMonitorSupervisor,[fileName]=phMonitorProcess.cpp,[lineNumber]=7486,[phLogDetail]=631-DR-init-primary, Step 4: Updating SSH Known Hosts on Primary
2021-08-20T17:06:58.353953-07:00 andy-super-ipv6 phMonitorSupervisor[38314]: [PH_GENERIC_INFO]:[eventSeverity]=PHL_INFO,[procName]=phMonitorSupervisor,[fileName]=phMonitorProcess.cpp,[lineNumber]=7508,[phLogDetail]=631-DR-init-primary, Step 5: Initializing Disaster Recovery
2021-08-20T17:06:58.422293-07:00 andy-super-ipv6 phMonitorSupervisor[38314]: [PH_GENERIC_INFO]:[eventSeverity]=PHL_INFO,[procName]=phMonitorSupervisor,[fileName]=phMonitorProcess.cpp,[lineNumber]=7567,[phLogDetail]=631-DR-init-primary, Step 5.1: Running phinitprimary script on Primary
2021-08-20T17:06:59.039355-07:00 andy-super-ipv6 phMonitorSupervisor[38314]: [PH_GENERIC_INFO]:[eventSeverity]=PHL_INFO,[procName]=phMonitorSupervisor,[fileName]=phMonitorProcess.cpp,[lineNumber]=7582,[phLogDetail]=631-DR-init-primary, Step 5.2: Sending Task to Secondary
2021-08-20T17:06:59.144875-07:00 andy-super-ipv6 phMonitorSupervisor[38314]: [PH_GENERIC_INFO]:[eventSeverity]=PHL_INFO,[procName]=phMonitorSupervisor,[fileName]=phMonitorProcess.cpp,[lineNumber]=7619,[phLogDetail]=631-DR-init-primary, Step 5.3: Initializing Secondary
2021-08-20T17:06:59.188592-07:00 andy-super-ipv6 phMonitorSupervisor[38314]: [PH_GENERIC_INFO]:[eventSeverity]=PHL_INFO,[procName]=phMonitorSupervisor,[fileName]=phMonitorProcess.cpp,[lineNumber]=7629,[phLogDetail]=631-DR-init-primary, Step 5.4: Setting up Secondary: 1
2021-08-20T17:06:59.220850-07:00 andy-super-ipv6 phMonitorSupervisor[38314]: [PH_GENERIC_INFO]:[eventSeverity]=PHL_INFO,[procName]=phMonitorSupervisor,[fileName]=phMonitorProcess.cpp,[lineNumber]=7629,[phLogDetail]=631-DR-init-primary, Step 5.4: Setting up Secondary: 20
2021-08-20T17:06:59.250523-07:00 andy-super-ipv6 phMonitorSupervisor[38314]: [PH_GENERIC_INFO]:[eventSeverity]=PHL_INFO,[procName]=phMonitorSupervisor,[fileName]=phMonitorProcess.cpp,[lineNumber]=7629,[phLogDetail]=631-DR-init-primary, Step 5.4: Setting up Secondary: 30
2021-08-20T17:06:59.284640-07:00 andy-super-ipv6 phMonitorSupervisor[38314]: [PH_GENERIC_INFO]:[eventSeverity]=PHL_INFO,[procName]=phMonitorSupervisor,[fileName]=phMonitorProcess.cpp,[lineNumber]=7629,[phLogDetail]=631-DR-init-primary, Step 5.4: Setting up Secondary: 40
2021-08-20T17:06:59.310058-07:00 andy-super-ipv6 phMonitorSupervisor[38314]: [PH_GENERIC_INFO]:[eventSeverity]=PHL_INFO,[procName]=phMonitorSupervisor,[fileName]=phMonitorProcess.cpp,[lineNumber]=7629,[phLogDetail]=631-DR-init-primary, Step 5.4: Setting up Secondary: 50
2021-08-20T17:09:34.909429-07:00 andy-super-ipv6 phMonitorSupervisor[38314]: [PH_GENERIC_INFO]:[eventSeverity]=PHL_INFO,[procName]=phMonitorSupervisor,[fileName]=phMonitorProcess.cpp,[lineNumber]=7629,[phLogDetail]=631-DR-init-primary, Step 5.4: Setting up Secondary: 80
2021-08-20T17:09:34.987417-07:00 andy-super-ipv6 phMonitorSupervisor[38314]: [PH_GENERIC_INFO]:[eventSeverity]=PHL_INFO,[procName]=phMonitorSupervisor,[fileName]=phMonitorProcess.cpp,[lineNumber]=7634,[phLogDetail]=631-DR-init-primary, Step 5.5: Secondary Setup complete
2021-08-20T17:09:34.987610-07:00 andy-super-ipv6 phMonitorSupervisor[38314]: [PH_GENERIC_INFO]:[eventSeverity]=PHL_INFO,[procName]=phMonitorSupervisor,[fileName]=phMonitorProcess.cpp,[lineNumber]=7515,[phLogDetail]=631-DR-init-primary, Step 6: Waiting for App Server to come back up on Primary
2021-08-20T17:09:35.042360-07:00 andy-super-ipv6 phMonitorSupervisor[38314]: [PH_GENERIC_INFO]:[eventSeverity]=PHL_INFO,[procName]=phMonitorSupervisor,[fileName]=phMonitorProcess.cpp,[lineNumber]=7523,[phLogDetail]=631-DR-init-primary, Step 7: Waiting for Secondary App Server to update Service Passwords
2021-08-20T17:09:35.106214-07:00 andy-super-ipv6 phMonitorSupervisor[38314]: [PH_GENERIC_INFO]:[eventSeverity]=PHL_INFO,[procName]=phMonitorSupervisor,[fileName]=phMonitorProcess.cpp,[lineNumber]=8187,[phLogDetail]=631-DR-init-primary, Step 7.1: get sevice user
2021-08-20T17:09:35.106241-07:00 andy-super-ipv6 phMonitorSupervisor[38314]: [PH_GENERIC_INFO]:[eventSeverity]=PHL_INFO,[procName]=phMonitorSupervisor,[fileName]=phMonitorProcess.cpp,[lineNumber]=8195,[phLogDetail]=631-DR-init-primary, Step 7.2: get secondary host
2021-08-20T17:09:35.106352-07:00 andy-super-ipv6 phMonitorSupervisor[38314]: [PH_GENERIC_INFO]:[eventSeverity]=PHL_INFO,[procName]=phMonitorSupervisor,[fileName]=phMonitorProcess.cpp,[lineNumber]=8214,[phLogDetail]=631-DR-init-primary, Step 7.3: send task updating Svc password to secondary
2021-08-20T17:09:35.180197-07:00 andy-super-ipv6 phMonitorSupervisor[38314]: [PH_GENERIC_INFO]:[eventSeverity]=PHL_INFO,[procName]=phMonitorSupervisor,[fileName]=phMonitorProcess.cpp,[lineNumber]=8224,[phLogDetail]=631-DR-init-primary, Step 7.4: finish updating Svc password on secondary
2021-08-20T17:09:35.182966-07:00 andy-super-ipv6 phMonitorSupervisor[38314]: [PH_GENERIC_INFO]:[eventSeverity]=PHL_INFO,[procName]=phMonitorSupervisor,[fileName]=phMonitorProcess.cpp,[lineNumber]=7541,[phLogDetail]=631-DR-init-primary, Step 8: Restarting processes on Primary
2021-08-20T17:09:35.222909-07:00 andy-super-ipv6 phMonitorSupervisor[38314]: [PH_GENERIC_INFO]:[eventSeverity]=PHL_INFO,[procName]=phMonitorSupervisor,[fileName]=phMonitorProcess.cpp,[lineNumber]=7549,[phLogDetail]=631-DR-init-primary, Step 9: Broadcasting DR tasks to all processes on Primary
2021-08-20T17:09:35.253335-07:00 andy-super-ipv6 phMonitorSupervisor[38314]: [PH_GENERIC_INFO]:[eventSeverity]=PHL_INFO,[procName]=phMonitorSupervisor,[fileName]=phMonitorProcess.cpp,[lineNumber]=7559,[phLogDetail]=631-DR-init-primary, Step 10: Disaster Recovery setup complete
2021-08-20T17:09:35.276445-07:00 andy-super-ipv6 phMonitorSupervisor[38314]: [PH_GENERIC_INFO]:[eventSeverity]=PHL_INFO,[procName]=phMonitorSupervisor,[fileName]=phMonitorProcess.cpp,[lineNumber]=7432,[phLogDetail]=631-DR, Step 4: initializing DR finished.
Failure to Connect to Secondary
If the message "Failed to connect secondary" appears, after enabling Disaster Recovery, try restarting phMonitor on the Secondary.
Backend Processes in DR Device are Down
If the backend processes in DR device are down and the response code of RESP APIs in /etc/httpd/logs/ssl_access_log is 401, then take the following steps.
-
Get the new service password in the Primary server by running the following command:
phLicenseTool --showServicePassword -
Send Rest API by Curl to the DR App server to update the password in the license file by running the following:
curl -X PUT -u '1:<ServicePassword>' -H "Content-Type: text/xml" -d '<request><password>ServicePassword</password></request>' -k https://<DR_SUPER_IP>:443/phoenix/rest/custMgmt/service/changePwd