Citrix Receiver (ICA)

• What is Discovered and Monitored
• Event Types
• Reports
• Configuration

What is Discovered and Monitored

Protocol	Information Discovered	Metrics Collected	Used For
WMI		From PH_DEV_MON_APP_ICA_SESS_MET: ICA Latency Last Recorded ICA Latency Session Average ICA Latency Session Deviation ICA Input Session Bandwidth ICA Input Session Line Speed ICA Input Session Compression ICA Input Drive Bandwidth ICA Input Text Echo Bandwidth ICA Input SpeedScreen Data Bandwidth Input Audio Bandwidth ICA Input VideoFrame Bandwidth ICA Output Session Bandwidth ICA Output Session Line Speed ICA Output Session Compression ICA Output Drive Bandwidth ICA Output Text Echo Bandwidth ICA Output SpeedScreen Data Bandwidth ICA Output Audio Bandwidth ICA Output VideoFrame Bandwidth

Event Types

In ADMIN > Device Support > Event, search for "citrix ICA" in the Description column to see the event types associated with this device.

Reports

In RESOURCE > Reports , search for "citrix ICA" in the Name column to see the reports associated with this application or device.

Configuration

WMI

Required WMI Class

Make sure the WMI class Win32_PerfRawData_CitrixICA_ICASession is available on the host machine for Citrix ICA.

Configuring WMI on your device so FortiSIEM can discover and monitor it requires you to create a user who has access to WMI objects on the device. There are two ways to do this:

• Creating a Generic User Who Does Not Belong to the Local Administrator Group
• Creating a User Who Belongs to the Domain Administrator Group

Creating a Generic User Who Does Not Belong to the Local Administrator Group

Log in to the machine you want to monitor with an administrator account.

Enable Remote WMI Requests by Adding a Monitoring Account to the Distributed COM Users Group and the Performance Monitor Users Group

1. Go to Start > Control Panel > Administrative Tools > Computer Management > Local Users and Groups.
2. Right-click Users and select Add User.
3. Create a user.
4. Go to Groups, right-click Distributed COM Users, and then click Add to group.
5. In the Distributed COM Users Properties dialog, click Add.
6. Find the user you created, and then click OK.
   This is the account you must use to set up the Performance Monitor Users group permissions.
7. Click OK in the Distributed COM Users Properties dialog, and then close the Computer Management dialog.
8. Repeat steps 4 through 7 for the Performance Monitor Users group.

Enable DCOM Permissions for the Monitoring Account

1. Go to Start > Control Panel > Administrative Tools > Component Services.
2. Right-click My Computer, and then Properties.
3. Select the COM Security tab, and then under Access Permissions, click Edit Limits.
4. Make sure that the Distributed COM Users group and the Performance Monitor Users group have Local Access and Remote Access set to Allowed.
5. Click OK.
6. Under Access Permissions, click EditDefault.
7. Make sure that the Distributed COM Users group and the Performance Monitor Users group have Local Access and Remote Access set to Allowed.
8. Click OK.
9. Under Launch and Activation Permissions, click Edit Limits.
10. Make sure that the Distributed COM Users group and the Performance Monitor Users group have the permissions Allow for Local Launch, Remote Launch, Local Activation, and Remote Activation.
11. Click OK.
12. Under Launch and Activation Permissions, click Edit Defaults.
13. Make sure that the Distributed COM Users group and the Performance Monitor Users group have the permissions Allow for Local Launch, Remote Launch, Local Activation, and Remote Activation.

See the sections on Enabling WMI Privileges and Allowing WMI Access through the Windows Firewall in the Domain Admin User set up instructions for the remaining steps to configure WMI.

Creating a User Who Belongs to the Domain Administrator Group

Log in to the Domain Controller with an administrator account.

Enable remote WMI requests by Adding a Monitoring Account to the Domain Administrators Group

1. Go to Start > Control Pane > Administrative Tools > Active Directory Users and Computers > Users.
2. Right-click Users and select Add User.
3. Create a user for the @accelops.com domain.
   For example, YJTEST@accelops.com.
4. Go to Groups, right-click Administrators, and then click Add to Group.
5. In the Domain Admins Properties dialog, select the Members tab, and then click Add.
6. For Enter the object names to select, enter the user you created in step 3.
7. Click OK to close the Domain Admins Properties dialog.
8. Click OK.

Enable the Monitoring Account to Access the Monitored Device

Log in to the machine you want to monitor with an administrator account.

Enable DCOM Permissions for the Monitoring Account

1. Go to Start > Control Panel > Administrative Tools > Component Services.
2. Right-click My Computer, and then select Properties.
3. Select the Com Security tab, and then under Access Permissions, click Edit Limits.
4. Find the user you created for the monitoring account, and make sure that user has the permission Allow for both Local Access and Remote Access.
5. Click OK.
6. In the Com Security tab, under Access Permissions, click Edit Defaults.
7. Find the user you created for the monitoring account, and make sure that user has the permission Allow for both Local Access and Remote Access.
8. Click OK.
9. In the Com Security tab, under Launch and Activation Permissions, click Edit Limits.
10. Find the user you created for the monitoring account, and make sure that user has the permission Allow for Local Launch, Remote Launch, Local Activation, and Remote Activation.
11. In the Com Security tab, under Launch and Activation Permissions, click Edit Defaults.
12. Find the user you created for the monitoring account, and make sure that user has the permission Allow for Local Launch, Remote Launch, Local Activation, and Remote Activation.
    

Enable Account Privileges in WMI

The monitoring account you created must have access to the namespace and sub-namespaces of the monitored device.

1. Go to Start > Control Panel > Administrative Tools > Computer Management > Services and Applications.
2. Select WMI Control, and then right-click and select Properties.
3. Select the Security tab.
4. Expand the Root directory and select CIMV2.
5. Click Security.
6. Find the user you created for the monitoring account, and make sure that user has the permission Allow for Enable Account and Remote Enable.
7. Click Advanced.
8. Select the user you created for the monitoring account, and then click Edit.
9. In the Apply onto menu, select This namespace and subnamespaces.
10. Click OK to close the Permission Entry for CIMV2 dialog.
11. Click OK to close the Advanced Security Settings for CIMV2 dialog.
12. In the left-hand navigation, under Services and Applications, select Services.
13. Select Windows Management Instrumentation, and then click Restart.

Allow WMI to Connect Through the Windows Firewall (Windows 2003)

1. In the Start menu, select Run.
2. Run gpedit.msc.
3. Go to Local Computer Policy > Computer Configuration > Administrative Templates > Network > Network Connections > Windows Firewall.
4. Select Domain Profile or Standard Profile depending on whether the device you want to monitor is in the domain or not.
5. Select Windows Firewall: Allow remote administration exception.
6. Run cmd.exe and enter these commands:

   netsh firewall add portopening protocol=tcp port=135 name=DCOM_TCP135"netsh firewall add allowedprogram program=%windir%\system32\wbem\unsecapp.exe name=UNSECAPP 
   

7. Restart the server.
   

Allow WMI through Windows Firewall (Windows Server 2008, 2012)

1. Go to Control Panel > Windows Firewall.
2. In the left-hand navigation, click Allow a program or feature through Windows Firewall.
3. Select Windows Management Instrumentation, and the click OK.

You can now configure FortiSIEM to communicate with your device. For more information, refer to sections "Discovery Settings" and "Setting Credentials" in the User Guide.