Product integration and support

FortiSASE supports the following FortiClient versions:

• FortiClient (Windows) 7.4.5
• FortiClient (macOS) 7.4.5

• FortiClient (Windows) 7.2.13

• FortiClient (macOS) 7.2.13

• FortiClient (Linux) 7.0.13

• FortiClient (Android)

• FortiClient (iOS)

The recommended version for FortiSASE for desktop users is dependent on your instance status:

• For new instances created in FortiSASE Feature 25.4.c or later, FortiClient 7.4.5 is the recommended version for FortiSASE for desktop users.

• For existing instances created before FortiSASE Feature 25.4.c, FortiClient 7.2.13 is the recommended version for FortiSASE for desktop users.

FortiSASE has updated installers and download links to use FortiClient 7.4.5 and 7.2.13, respectively.

• The "recommended version" is the preferred agent release with full compatibility with FortiSASE features.

• Fortinet Support supports newer FortiClient versions on a best-effort basis as they are not yet officially recommended versions for FortiSASE. Newer versions are agent releases newer than the recommended version, which resolve known issues for specific customer deployments.

• Fortinet Support supports older versions until these FortiClient versions are no longer fully supported with FortiSASE. Older versions are earlier agent releases which were previously recommended versions for FortiSASE.

• Newer and older versions pertain to patch releases within the same minor releases. FortiSASE only supports patch versions within FortiClient 7.2 and 7.4.

Considerations

• For existing instances created before 24.4.b.1 with remote user connectivity to FortiSASE using SSL, the recommended version is FortiClient 7.2.13.

• Starting in FortiSASE 24.4.b.1, IPsec remote agent support is enabled by default on new instances.

  • For new instances with IPsec remote user support enabled, the recommended version is FortiClient 7.4.5.

  • For existing instances created before 25.4.b with IPsec remote user support enabled, the recommended version is FortiClient 7.2.13.

  • For instances created before 24.4.b.1, implementing IPsec remote user support is a significant mode change that impacts the overall FortiSASE instance operation. It has several constraints and is subject to continual improvements.

  • You cannot disable or revert IPsec remote user support implementation without significant data loss and service disruption.

  • Fortinet recommends that you only raise a request to implement IPsec remote user support after careful consideration and understanding of impact and service disruptions.

• For new instances created in FortiSASE Feature 25.4.b or later, the MSI version of the FortiClient installer is not available.

Third party software

• FortiSASE is validated against operating systems within their vendor’s standard support lifecycle. Platforms at or beyond End of Life, End of Extended Support, or maintained only through paid extended support agreements may experience degraded performance or incompatibility with FortiClient and FortiSASE components.

• Fortinet cannot guarantee performance or commit engineering resources to resolve issues on legacy operating systems. Customers experiencing issues on such platforms are encouraged to migrate to a supported OS version.

This section includes the following information:

• Supported FortiClient 7.4.5 features

• Supported FortiClient 7.0.13 and 7.2.13 features

• Common use cases

• Language support