Troubleshooting high system utilization
High CPU or memory usage might indicate a shortage of resource or system-wide issues.
If your system has high CPU or memory usage, check the following:
- Are there any recently-added devices or increases in submissions from devices.
- Did you recently change the system configuration.
- Check the Dashboard for system usage and other indicators.
- In the Scan Jobs GUI, check the Large Pending Queue section.
- Run the
tac-report
CLI command to execute a series of CLI commands for a comprehensive report. Check the output for possible issues, especially the status anddiagnose-sys-top
.
If you cannot resolve the issue and you need to contact technical support at https://support.fortinet.com, provide the above information to help with troubleshooting.