Upload the license file

Before using FortiSandbox VM:

If your license is not PAYG, you must enter the license file that you downloaded from the Customer Service & Support portal upon registration. After the license has been validated, verify the rating and tracer engines were downloaded and installed.

To upload the license file:

1. Log in to the FortiSandbox VM GUI and locate the System Information widget on the dashboard.
2. Click the System Information widget, and click Upload VM License in the options list. The VM License Upload page opens.
3. Click Upload License File, locate the VM license file (.lic) on your computer, then click Submit to upload the license file. A reboot message appears. The FortiSandbox system will reboot and load the license file.
4. Refresh your browser and log back in to the FortiSandbox. The VM registration status appears as valid in the Connectivity and Services widget once the license has been validated.

As a part of the license validation process FortiSandbox compares its IP address with the IP information in the license file. If a new license has been imported or the FortiSandbox’s IP address has been changed, the FortiSandbox must be rebooted in order for the system to validate the change and operate with a valid license.

If the IP address in the license file and the IP address configured in the FortiSandbox do not match, you will receive an error message when you log back into the VM. If this occurs, you will need to change the IP address in the Customer Service & Support portal to match the management IP and re-download the license file.