Upgrade Information
Before and after any firmware upgrade
Before any firmware upgrade, save a copy of your FortiSandbox Cloud configuration by going to Dashboard > System Configuration > Backup.
After any firmware upgrade, if you are using the web UI, clear the browser cache before logging into FortiSandbox Cloud so that web UI screens display properly.
Upgrade path
FortiSandbox Cloud is maintained separately from the main GA release. Use the specific builds as listed in the upgrade information table below.
FortiSandbox Cloud 24.1.4436 officially supports the following upgrade path.
|
Upgrade from |
Upgrade to |
|---|---|
|
23.4 Build 4374 |
24.1 build 4436 |
|
23.4 Build 4367 |
24.1 build 4436 |
|
23.4 Build 4350 |
23.4 Build 4374 |
|
23.3 Build 4329 |
23.4 Build 4374 |
|
23.2 Build 4260 |
23.3 Build 4374 |
|
23.1 Build 4245 |
23.3 Build 4374 |
|
22.2.1 Build 4151 |
23.1 Build 4374 |
|
22.2 Build 4134 |
23.1 Build 4260 |
|
22.1 Build 4113 |
22.2.1 Build 4134 |
Upgrade procedure
You can manually download then upgrade the FortiSandbox Cloud firmware or click the blinking link beside Dashboard > System Information widget > Firmware Version to be redirected to a page where you can download and install the available firmware automatically.
To manually update the firmware:
- Download the firmware image from the Fortinet Customer Service & Support portal.
- Go to System > Dashboard . In the System Information widget, click theView all firmware icon next to Firmware Version. The FortiSandbox Firmware Information page opens.
- Under Upload Firmware, click Upload Firmware.
- Click Upload File and browse to the firmware image on your computer and click Submit.
Downgrading to previous firmware versions
Downgrading to previous firmware versions is not supported.