Renewing the contract

The contract must be renewed annually. FortiSandbox Cloud notifies you to renew the contract before it expires.

If the contract expires, the banner displays a red EXPIRED notification. You can still access the instance for reports and existing data. Entitlements and the sandboxing service is not available until you renew the contract. If you renew the contract after the expiry date, it may take a day for the license to be applied.

An expired instance is kept for 30 days.