Data storage issues
If FortiRecorder cannot locally store any data such as logs, reports, and video, verify that FortiRecorder has not used all of its local storage capacity by entering this CLI command:
diagnose hardware sysinfo df
which will include disk usage for all mounted file systems, such as:
System Time: 2023-06-27 11:13:25 EDT (Uptime: 0d 20h 51m)
Filesystem Size Used Avail Use% Mounted on
proc 0 0 0 - /proc
sysfs 0 0 0 - /sys
devtmpfs 1.0G 7.6M 1017M 1% /dev
none 0 0 0 - /dev/pts
/dev/sdb1 371M 178M 193M 48% /data
/dev/vga/vga2 137G 409M 135G 1% /var/log
/dev/vga/vga3 2.6T 2.4T 177G 94% /var/spool
cgroup 0 0 0 - /cgroup/cpu_and_mem
You can use alerts to notify you when FortiRecorder has almost consumed its hard disk space. You can also configure FortiRecorder to overwrite old logs rather, and not stop logging when the disk is full. This might not prevent full disk problems for other features, however. To free disk space, delete files such as old reports and video that you do not need. |
If a full disk is not the problem, examine the configuration to determine if an administrator has disabled those features that store data.
If neither of those indicate the cause of the problem, verify that the disk's file system has not been mounted in read-only mode, which can occur if the hard disk is experiencing write problems. For details, contact Fortinet Technical Support.
Deleting all video clips
Enter the LI commands:
execute partitionlogdisk
execute formatvideodisk
FortiRecorder reboots.
Currently there is no CLI command to delete an individual video clip.