Product integration and support

Web browser support

The following web browsers are supported by FortiProxy 7.2.0:

• Microsoft Edge

• Mozilla Firefox version 87

• Google Chrome version 89

Other web browsers might function correctly but are not supported by Fortinet.

Fortinet product support

• FortiOS 6.x and 7.0 to support the WCCP content server

• FortiOS 6.0 and 7.0 to support the web cache collaboration storage cluster

• FortiManager - See the FortiManager Release Notes.

• FortiAnalyzer - See the FortiAnalyzer Release Notes.

• FortiSandbox and FortiCloud FortiSandbox- See the FortiSandbox Release Notes and FortiSandbox Cloud Release Notes.

Fortinet Single Sign-On (FSSO) support

• 5.0 build 0301 and later (needed for FSSO agent support OU in group filters)

  • Windows Server 2019 Standard

  • Windows Server 2019 Datacenter

  • Windows Server 2019 Core

  • Windows Server 2016 Datacenter

  • Windows Server 2016 Standard

  • Windows Server 2016 Core

  • Windows Server 2012 Standard

  • Windows Server 2012 R2 Standard

  • Windows Server 2012 Core

  • Windows Server 2008 64-bit (requires Microsoft SHA2 support package)

  • Windows Server 2008 R2 64-bit (requires Microsoft SHA2 support package)

  • Windows Server 2008 Core (requires Microsoft SHA2 support package)

  • Novell eDirectory 8.8

Virtualization environment support

Fortinet recommends running the FortiProxy VM with at least 4 GB of memory because the AI-based Image Analyzer uses more memory compared to the previous version.

HyperV	Hyper-V Server 2008 R2, 2012, 2012R2, 2016, and 2019
Linux KVM	RHEL 7.1/Ubuntu 12.04 and later CentOS 6.4 (qemu 0.12.1) and later
Xen hypervisor	OpenXen 4.13 hypervisor and later Citrix Hypervisor 7 and later
VMware	ESXi versions 6.5, 6.7, and 7.0
Openstack	Ussuri

Downloading the firmware file

1. Go to https://support.fortinet.com.
2. Click Login and log in to the Fortinet Support website.
3. From the Support > Downloads menu, select Firmware Download.
4. In the Select Product dropdown menu, select FortiProxy.
5. On the Download tab, navigate to the FortiProxy firmware file for your FortiProxy model or VM platform in the Image Folders/Files section. .out files are for upgrade or downgrade. .zip and .gz files are for new deployments.
6. Click HTTPS to download the firmware that meets your needs.

Deploying a new FortiProxy appliance

Refer to the FortiProxy QuickStart Guide for detailed instructions of deploying a FortiProxy appliance. Refer to Product integration and support for a list of supported FortiProxy units.

Deploying a new FortiProxy VM

Refer to the FortiProxy Public Cloud or FortiProxy Private Cloud deployment guides for more information about how to deploy the FortiProxy VM on different public and private cloud platforms. Refer to Product integration and support for a list of supported VM platforms.

Upgrading the FortiProxy

You can upgrade FortiProxy appliances or VMs from 7.0.x to 7.2.0 by following the steps below:

1. In the GUI, go to System > Firmware.

2. Click Browse in the File Upload tab.

3. Select the file on your PC and click Open.

4. Click Confirm and Backup Config.

5. Click Continue.

   The configuration file is automatically saved and the system will reboot.

If you are currently using FortiProxy 2.0.x, Fortinet recommends that you upgrade to 7.0.x first by following the same steps above before attempting to upgrade to 7.2.0.

Upgrading a FortiProxy 2.0.5 VM to 7.0.x requires a different upgrade process with additional backup and configuration as FortiProxy 2.0.6 introduced a new FortiProxy VM license file that cannot be used by earlier versions of the FortiProxy VM. To upgrade a FortiProxy 2.0.5 VM to 7.0.x: Back up the configuration from the GUI or CLI. Make sure the VM license file is stored on the PC or FTP or TFTP server. Shut down the original VM. Deploy the new VM. Make sure that there is at least 4 GB of memory to allocate to the VM. From the VM console, configure the interface, routing, and DNS for GUI or CLI access to the new VM and its access to FortiGuard. Upload the VM license file using the GUI or CLI. Restore the configuration using the CLI or GUI.

After you upgrade from 2.0.x to 7.0.x, click Reset All Dashboards in the GUI to avoid any issues with FortiView.

Downgrading the FortiProxy

You can downgrade FortiProxy appliances or VMs from 7.2.0 to 7.0.x by following the steps below:

1. In the GUI, go to System > Firmware.

2. Click Browse in the File Upload tab.

3. Select the file on your PC and click Open.

4. Click Confirm and Backup Config.

5. Click Continue.

   The configuration file is automatically saved and the system will reboot.

To downgrade from FortiProxy 7.2.0 to 2.0.x, Fortinet recommends that you downgrade to 7.0.x first by following the same steps above before attempting to downgrade to 2.0.x.

Downgrading a FortiProxy 7.0.x VM to 2.0.5 or earlier requires a different downgrade process with additional backup and configuration as FortiProxy 2.0.6 introduced a new FortiProxy VM license file that cannot be used by earlier versions of the FortiProxy VM. To downgrade a FortiProxy 7.0.x VM to FortiProxy 2.0.5 or earlier: Back up the configuration from the GUI or CLI. Make sure the VM license file is stored on the PC or FTP or TFTP server. Shut down the original VM. Deploy the new VM. Make sure that there is at least 2 GB of memory to allocate to the VM. From the VM console, configure the interface, routing, and DNS for GUI or CLI access to the new VM and its access to FortiGuard. Upload the VM license file using the GUI or CLI Restore the configuration using the CLI or GUI.

After you downgrade from 7.0.x to 2.0.x, click Reset All Dashboards in the GUI to avoid any issues with FortiView.