Upgrading the portal
To upgrade the portal:
- Log in to the portal using a service provider (administrator) account.
- Select the Admin tab.
- Select FPC Admin to open the administrator portal. The administrator portal opens in a new browser tab.
- Log in to the administrator portal. The default user name is
admin
, and there is no default password. - Select the System Settings tab.
- In the System Information widget, select the Update button beside the Firmware Version.
- In the pop-up dialog, select Choose File and select the portal
.out
file that you downloaded from the Fortinet Customer Service & Support website (https://support.fortinet.com/). - Select OK. The portal will upgrade. After the firmware is upgraded, the system will restart automatically.
Check that the version number in the Admin > System Info > Version Information > Version field in the FortiPortal administrative web interface matches the version number in the administrator portal (System Settings > Dashboard > Firmware Version). If these two numbers do not match, the portal has not finished upgrading. You must wait for the portal to finish upgrading before upgrading the collector. |
If you have a RADIUS server configured in an existing version, you must re-enter the RADIUS attributes after the portal upgrade is complete. For details, see the FortiPortal Administration and User Guide. |