Known Issues Version 9.4.2
Ticket # |
Description |
---|---|
937206 |
Devices modeled with SnmpV1 when SnmpV2 is specified via the SNMP REST API Endpoint. |
895085 |
RADIUS Performance problems on rogue host record creation. |
883146 |
campusMgr restarting over and over. |
897151 |
Device mapping for Cisco C9800-AP's adds AP's as a Cisco 9800 Wireless controller. Cisco C9800-AP Software is not currently supported. |
888616 |
"Load CLI Configuration error" when navigating to System > Scheduler. |
894165 |
Test Device Profiling Rule results in "Rule Does Not Match" if rule name contains a double space between words. Workaround: Remove the extra space. |
891890 |
Windows 11 hosts detected as Windows 10 hosts when using Dissolvable agent. |
892486 |
Secondary server in a High Availability configuration does not reflect the correct concurrent count in License Management. |
883068 |
Country code prefix is prepended to outgoing SMS despite being disabled in the SMTP SMS gateway service connector. |
891530 |
Unable to set Admin Profile using "Set Admin Profile". |
890893 |
Global objects synchronization not completing between manager and appliances |
889575 |
Cannot filter using Custom Filters. |
887478 |
Links in the Persistent Agent Summary panel produce redundant results. |
872245 |
The migration procedure to move existing FortiNAC servers from CentOS to FortiNAC-OS is currently not supported. |
809769 |
HTML is not supported when using "Guest Account Details" message type template. |
887470 |
Domain with single character between dots in multiple dot domains results in error when adding to allowed domains. |
883129 |
Mist L2 polling may not function properly due to how Mist devices are modeled in FortiNAC. |
883080 |
Local Radius attempts to look up mac addresses in the directory for mac-auth auth requests. |
884077 |
Guests & Contractors | Modifying a Guest account with "Can view passwords:" permission disabled generates error. |
884329 |
Base license, User/Host profiles and Network Access Policies throw permissions errors. |
874037 |
GUI > Users & Hosts > Host View > Quick Search - Unable to locate host by hyphen or no delimiter. |
883680 |
404 response to HTTPS GET when polling Firewall Sessions on FortiGate running FOS 7.2+. |
884414 |
Unable to switch VLANs manually in Port Properties for Aruba CX switch. |
730221 |
Stacked Meraki switches currently not supported. If required, contact sales or support to submit a New Feature Request (NFR). |
877934 |
LDAP communication failure if Primary AD is reachable but Secondary is not. |
881837 |
Hosts with spaces in the hostname throws an exception when trying to make an edit to the host where hostname contains whitespace. |
882265 |
FortiNAC is not sending the correct serial number field to FAZ. |
878080 |
Aruba CX Switch Incorrect VLAN Management Syntax |
876003 |
Incorrect license information displayed in License Management GUI view after upgrade to 9.4.2. License Key Details list features as "Disabled". Correct entitlements displayed in Dashboard and CLI. |
876116 |
Upgrade to 9.4.2 > ManagedElementInterface causing issues with startup and device credentials. |
878836 |
Intune MDM Integration 'Invalid Audience' when using an App registration in the Azure Government cloud. |
878899 |
Disassociate syslog messages sent by Meraki to FortiNAC are ignored if the AP is part of the L2 wired group. |
811404 807309 | Admin UI showing error "You do not have permission to access this page". Workaround: Restart tomcat-admin service. |
866378 |
Custom Login using a Guest Self Registration account fails with error Registered Client Not Found. |
875720 |
REST API v2 query for Scan Results returns no results. |
869097 |
Prioritize the IP -> MAC value provided by RadiusServer for managed wireless clients. |
867183 |
Unable to perform seamless failover of Aruba Controller with FortiNAC. |
754346 |
Default filter used when selecting Port Changes for a specific device port does not work. |
874812 |
Private VLAN switching is not working > Cisco switches. |
878059 |
Using Location that specifies a device will not work if that device is a FortiLinked FortiSwitch |
631115 | Only 50000 records display in Adapter and Host Views. Example: Adapters - Displayed: 50000. Total: 57500 |
674438 | Processes Scan Type option is not available when creating custom scans for macOS systems. |
682438 | Page Unresponsive' error when exporting hosts. For details and workaround see related KB article https://community.fortinet.com/t5/FortiNAC/Technical-Note-Page-Unresponsive-error-when-exporting-hosts/ta-p/193878. |
686910 | Control Manager (NCM) communication issues when the NAC systems are connected through the WAN. |
694407 | Linux hosts running CrowdStrike Falcon sensor 6.11 and later are not being detected by the agent. This causes hosts running CrowdStrike Falcon to incorrectly fail scans. For details and workaround, see related KB article https://community.fortinet.com/t5/FortiNAC/Troubleshooting-Tip-Linux-hosts-running-CrowdStrike-Falcon/ta-p/202694. |
695435 | FortiEDR is currently not supported. If required, contact sales or open a support ticket to submit a New Feature Request (NFR). |
699106 | After a reboot, FortiNAC may change the Native VLAN on a wired switch port following a layer 2 poll. This may cause issues for ip phones, should they connect to a port where the native/default VLAN isn't the correct VLAN. |
708720 | Policy evaluation may not be triggered after a host status update in Microsoft InTune. This can prevent the host from being moved to the proper network. For details and workaround see related KB article https://community.fortinet.com/t5/FortiNAC/Technical-Tip-Policy-evaluation-not-triggered-after-Microsoft/ta-p/203843. |
708936 | FortiNAC will log off SSO for sessions that remain connected to a managed FortiGate IPSec VPN tunnel after 12 hours. |
710583 | L2 Polling Mist APs can result in more API requests than Mist allows per hour. |
739990 | Android has changed the server detection method used in newer operating systems. Since that change, the Android Mobile Agent now prompts for server name (Fully Qualified Domain Name), requiring user input. There are currently no plans to support the new dynamic server detection method. |
752538 | When in the Users & Hosts > Applications view, selecting an application and clicking the Show Hosts option displays a page that does not provide accurately filtered results. Workaround: Navigate Users & Hosts > Hosts and create a custom filter to list hosts associated to an application. |
754346 | Selecting Port Changes under the Ports tab of a specific device in Network > Inventory does not display expected results. For details and workaround, see KB article https://community.fortinet.com/t5/FortiNAC/Technical-Tip-Default-filter-for-Port-Changes-does-not-populate/ta-p/209297. |
761745 | Mist AP - Port Connection State NOT WAP Uplink. |
762704 | After clicking the 'restart services' button when applying SSL certificates to the Admin UI Certificate Target, the prompt does not clear and there is no confirmation dialogue (even though it was successful). Clicking the 'restart services' button again generates an error. |
765172 | Configuration Wizard does not check whether user input subnet masks are valid. |
767548 | Register Game system with Host Inventory success page is not working. |
768717 | FortiNAC not consistently sending SSO logon messages to FortiGate. |
770091 | Port changes/VLAN assignments made using Local RADIUS are not being logged as port changes. |
770974 | Event to Alarm mappings failing for Clear on Event criteria. |
773733 | Enhance DeviceInterface debug dumpSSOTargets output. |
774048 | L2 HA + VIP Pairing Process Failing. Configuration completes but leaves both appliances in a "processes down" state. Workaround: Reboot appliances. |
776077 | Local Radius to Winbind connection cannot be secured at this time. |
783304 | DHCP responds with unexpected addresses in the DHCP-Server-Identifier attribute.This causes release/renew to fail. Affects appliances configured for seperate isolation networks (Registration, Remediation, DeadEnd, etc). |
784642 | Norton Antivirus Plus (Norton 360) installed from app store not detected in endpoint compliance scan. |
791442 | Able to delete a Portal Configuration which is in use by a Portal Policy. Removal is done without warning the user. |
791739 | Google Authentication: Google Identity Services Library is currently not supported. |
792968 | Legacy View for Users & Hosts > Hosts does not display items in tables. Workaround: Enter “*” (asterisk) in search field. |
793634 | MDM Server Last Polled and Last Successful Poll information removed in 9.x. |
795411 | Not able to click the "In Use" number of Concurrent Licenses Widget. |
800325 | Cisco Port Channel Link Resolution. |
800870 | Packet from a secondary that is not the secondary in the configuration will prevent the primary from starting. |
804519 | Network Events and other Views - Filtering based on content entered in the filter field does not produce results. Workaround: Leave filter field blank and select an object in the drop-down instead. |
808523 | Delete User: Admin User without Admin User Permissions is able to delete another Admin User. |
809769 | HTML is not supported when using "Guest Account Details" message type template. |
810574 | "Unable to scan" message when using Dissolvable agent if scan configuration label contains non US-ASCII characters. |
811783 | Links in the Persistent Agent Summary panel produce redundant results. |
812908 | /var/log/messages is not rotating generating large files and high disk usage issues. |
813652 | Security Alarms are not generating from Security Events. |
814183 | Unable to view all Certificate Details in the Certificate Management view. |
816828 | Wrong License Displayed (Base instead of Plus). Polling of entitlements is failing. |
817040 | FortiNAC Manager fails to connect to pods configured for L2 High Availabilty with a virtual IP. Manager is querying eth0 IP instead of Virtual IP. |
818504 | Linux Persistent Agent fails to install using the .deb package. |
824088 | Unable to update existing Registered Host records using Legacy View > Hosts > Import. |
826653 | FortiNAC supplied Dynamic Addresses on the FortiGate can become orphaned in FortiNAC High Availability environments. This can cause unintended network access. |
826924 | Issue with automatic VLAN assignment to ports on switch. |
827283 | Roaming Guest Logical Network missing from FortiGate Model Configuration and possibly other vendors. |
828499 | HTTPD failed state after 9.2.5 upgrade requiring cleaning up semaphores. |
829702 | FortiGate wireless clients cannot connect after a FortiNAC software upgrade if the FortiGate device model's RADIUS secret is not populated. This is true even though the VDOM radius secret is populated. |
832313 | SSH keyboard-interactive is disabled by default starting with versions 9.2.7, 9.4.2 and F7.2. This may affect FortiNAC's CLI access to a limited number of devices (like Arista switches). For details and workaround, see KB article https://community.fortinet.com/t5/FortiNAC/Troubleshooting-Tip-SSH-login-fails-due-to-SSH-keyboard/ta-p/244979 |
833088 | Deleting a switch removes all port nesting's removing all ports from FortiNAC System Port Group. |
833305 | Guest account password is unmasked when printing badge even though admin user does not have password viewing permissions. |
833324 | FortiNAC unexpectedly disabling Juniper EX interfaces when host is deleted in "Host View". |
833735 | Host icons in the Inventory view are not updated until a Layer 2 poll occurs. |
834089 | When a sync is performed on the Network Control Manager, if an IO error occurs, global port group membership may be removed from the managed pod due to returning an empty list. |
834094 | When a sync is performed on the Network Control Manager, if an IO error occurs, global device profiling rules may be removed from the managed pod due to returning an empty list. |
835149 | When an endpoint is registered as a device in Host AND Inventory/Topology, it is not possible to edit the host role. The option is available, but changes do not apply. |
836435 | Unable to read VLANs on Huawei 6508 WLC. |
838525 | Configuring Remote Backup results in a "HTTP Status 500 – Internal Server" error. |
841710 | No CoA seen when disconnecting Wireless Hosts/FortiAP integration. |
841825 | Guest Self-Registration fails if using SMS. |
842134 | Blank section to Captive Portal page for mobile devices added after upgrade. |
843401 | Wrong portal selected despite matching specific portal policy. |
845000 | Unable to add a new LDAP or local user account when the username is in the format of an email address. A “Failed to modify User” message appears. |
845003 | Unable to register hosts to usernames in format of an email address. An “Error – Failed to Save Host – null” message appears. |
845008 | Grab-log-snapshot should collect more master log files than the two collected. |
845412 | When a sync is performed on the Network Control Manager, modified group names are not synchronized to the managed pod. |
846822 | FortiNAC failed the NMAP scan due to old IP reported from the arptool. |
847630 | Newly deployed NAC via OVA was incomplete requiring various manual workarounds to get completed. |
852560 | Custom Guest Account Password e-mail template is not used for Self Registration Self Registered Guest. |
852670 | AP showing up as learned uplink not WAP Uplink. |
853870 | Kaspersky Endpoint Protection 11.10 is not supported by FortiNAC. |
854239 | Radius CoA is not working as expected - ClassNotFoundException for CambiumAP in 9.2 release. |
857083 | After Self Registration, FortiNAC doesn't sent Disconnect-Request to Huawei Controller. |
858138 | FSSO Tags are not sent to Wired and Wireless FortiGates after reconnecting the LAN port on FGT1101E. |
858184 | Custom Subject line for Self Registration Request sent to sponsor does not reflect custom text. |
860996 | Unable to read VLANs or L2 data for Huawei S6720-30C-EI-24S-AC. |
861201 | Windows 11 Domain Check. |
863826 | License Management view in the UI always displays "Base" for the License Name when using subscription licenses. Workaround: Use the License Information Dashboard Widget. |
868712 | In some instances, Administration UI is inaccessible after running the Configuration Wizard during a new deployment.Clicking Config Wizard results in "No User"error. |
870875 | Address Group Object "In Use" button does not display accurate results. |
686910 714219 | Control Manager (NCM) communication issues when the NAC systems are connected through the WAN.For details see related KB article https://community.fortinet.com/t5/FortiNAC/Technical-Note-NCM-communication-issues-with-systems-across-WAN/ta-p/192434. |
Not all models of all network devices can be configured to perform Physical MAC Address Filtering even though the Admin UI indicates that the configuration can be set. Resolution: Hosts can be disabled by implementing a Dead-end VLAN. | |
For Portal v2 configurations, web pages that are stored in the site directory to be used for Scan Configurations will not be included when you do an Export of the Portal v2 configuration. Resolution: The files in the site directory are backed up with the Remote Backup feature, but otherwise keep a copy of these files in a safe place. | |
Removing a device from the L2 Wired Devices or L2 Wireless Devices Group does not disable L2 (Hosts) Polling under the Polling tab in Topology. | |
The "Set all hosts 'Risk State' to 'Safe'" button changes the status of all hosts marked At-Risk to Safe. However, the status of the individual scans for each host remain unchanged. | |
In a Layer 3 High Availability (HA) environment, configWizard must have a DHCP scope defined. Running configWizard without a DHCP scope can cause a failover. | |
On FortiNAC appliances with CentOS 7, duplicate log messages may appear in dhcpd.log for each sub interface (eth1, eth1:1, eth1:2, etc). | |
System > Settings > Updates > Operating System will only record and display dates of OS updates that are completed through the Administrative UI. If Operating System updates are run via command line using the "yum" tool, the update is not recorded. Resolution: Execute Operating System Updates through the Administrative UI in order to maintain update history. | |
Only English versions of AV/AS and their corresponding definitions are supported. | |
Anti-Virus product Iolo technologies System Mechanic Professional is currently not supported. | |
Sophos UTM is currently not supported. |