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Known Issues Version 9.4.2

Known Issues Version 9.4.2

Ticket #

Description

937206

Devices modeled with SnmpV1 when SnmpV2 is specified via the SNMP REST API Endpoint.

895085

RADIUS Performance problems on rogue host record creation.

883146

campusMgr restarting over and over.

897151

Device mapping for Cisco C9800-AP's adds AP's as a Cisco 9800 Wireless controller. Cisco C9800-AP Software is not currently supported.

888616

"Load CLI Configuration error" when navigating to System > Scheduler.

894165

Test Device Profiling Rule results in "Rule Does Not Match" if rule name contains a double space between words. Workaround: Remove the extra space.

891890

Windows 11 hosts detected as Windows 10 hosts when using Dissolvable agent.

892486

Secondary server in a High Availability configuration does not reflect the correct concurrent count in License Management.

883068

Country code prefix is prepended to outgoing SMS despite being disabled in the SMTP SMS gateway service connector.

891530

Unable to set Admin Profile using "Set Admin Profile".

890893

Global objects synchronization not completing between manager and appliances

889575

Cannot filter using Custom Filters.

887478

Links in the Persistent Agent Summary panel produce redundant results.

872245

The migration procedure to move existing FortiNAC servers from CentOS to FortiNAC-OS is currently not supported.

809769

HTML is not supported when using "Guest Account Details" message type template.

887470

Domain with single character between dots in multiple dot domains results in error when adding to allowed domains.

883129

Mist L2 polling may not function properly due to how Mist devices are modeled in FortiNAC.

883080

Local Radius attempts to look up mac addresses in the directory for mac-auth auth requests.

884077

Guests & Contractors | Modifying a Guest account with "Can view passwords:" permission disabled generates error.

884329

Base license, User/Host profiles and Network Access Policies throw permissions errors.

874037

GUI > Users & Hosts > Host View > Quick Search - Unable to locate host by hyphen or no delimiter.

883680

404 response to HTTPS GET when polling Firewall Sessions on FortiGate running FOS 7.2+.

884414

Unable to switch VLANs manually in Port Properties for Aruba CX switch.

730221

Stacked Meraki switches currently not supported. If required, contact sales or support to submit a New Feature Request (NFR).

877934

LDAP communication failure if Primary AD is reachable but Secondary is not.

881837

Hosts with spaces in the hostname throws an exception when trying to make an edit to the host where hostname contains whitespace.

882265

FortiNAC is not sending the correct serial number field to FAZ.

878080

Aruba CX Switch Incorrect VLAN Management Syntax

876003

Incorrect license information displayed in License Management GUI view after upgrade to 9.4.2. License Key Details list features as "Disabled". Correct entitlements displayed in Dashboard and CLI.

876116

Upgrade to 9.4.2 > ManagedElementInterface causing issues with startup and device credentials.

878836

Intune MDM Integration 'Invalid Audience' when using an App registration in the Azure Government cloud.

878899

Disassociate syslog messages sent by Meraki to FortiNAC are ignored if the AP is part of the L2 wired group.

811404 807309 Admin UI showing error "You do not have permission to access this page". Workaround: Restart tomcat-admin service.
866378

Custom Login using a Guest Self Registration account fails with error Registered Client Not Found.

875720

REST API v2 query for Scan Results returns no results.

869097

Prioritize the IP -> MAC value provided by RadiusServer for managed wireless clients.

867183

Unable to perform seamless failover of Aruba Controller with FortiNAC.

754346

Default filter used when selecting Port Changes for a specific device port does not work.

874812

Private VLAN switching is not working > Cisco switches.

878059

Using Location that specifies a device will not work if that device is a FortiLinked FortiSwitch

631115 Only 50000 records display in Adapter and Host Views. Example: Adapters - Displayed: 50000. Total: 57500
674438 Processes Scan Type option is not available when creating custom scans for macOS systems.
682438 Page Unresponsive' error when exporting hosts. For details and workaround see related KB article https://community.fortinet.com/t5/FortiNAC/Technical-Note-Page-Unresponsive-error-when-exporting-hosts/ta-p/193878.
686910 Control Manager (NCM) communication issues when the NAC systems are connected through the WAN.
694407 Linux hosts running CrowdStrike Falcon sensor 6.11 and later are not being detected by the agent. This causes hosts running CrowdStrike Falcon to incorrectly fail scans. For details and workaround, see related KB article https://community.fortinet.com/t5/FortiNAC/Troubleshooting-Tip-Linux-hosts-running-CrowdStrike-Falcon/ta-p/202694.
695435 FortiEDR is currently not supported. If required, contact sales or open a support ticket to submit a New Feature Request (NFR).
699106 After a reboot, FortiNAC may change the Native VLAN on a wired switch port following a layer 2 poll. This may cause issues for ip phones, should they connect to a port where the native/default VLAN isn't the correct VLAN.
708720 Policy evaluation may not be triggered after a host status update in Microsoft InTune. This can prevent the host from being moved to the proper network. For details and workaround see related KB article https://community.fortinet.com/t5/FortiNAC/Technical-Tip-Policy-evaluation-not-triggered-after-Microsoft/ta-p/203843.
708936 FortiNAC will log off SSO for sessions that remain connected to a managed FortiGate IPSec VPN tunnel after 12 hours.
710583 L2 Polling Mist APs can result in more API requests than Mist allows per hour.
739990 Android has changed the server detection method used in newer operating systems. Since that change, the Android Mobile Agent now prompts for server name (Fully Qualified Domain Name), requiring user input. There are currently no plans to support the new dynamic server detection method.
752538 When in the Users & Hosts > Applications view, selecting an application and clicking the Show Hosts option displays a page that does not provide accurately filtered results. Workaround: Navigate Users & Hosts > Hosts and create a custom filter to list hosts associated to an application.
754346 Selecting Port Changes under the Ports tab of a specific device in Network > Inventory does not display expected results. For details and workaround, see KB article https://community.fortinet.com/t5/FortiNAC/Technical-Tip-Default-filter-for-Port-Changes-does-not-populate/ta-p/209297.
761745 Mist AP - Port Connection State NOT WAP Uplink.
762704 After clicking the 'restart services' button when applying SSL certificates to the Admin UI Certificate Target, the prompt does not clear and there is no confirmation dialogue (even though it was successful). Clicking the 'restart services' button again generates an error.
765172 Configuration Wizard does not check whether user input subnet masks are valid.
767548 Register Game system with Host Inventory success page is not working.
768717 FortiNAC not consistently sending SSO logon messages to FortiGate.
770091 Port changes/VLAN assignments made using Local RADIUS are not being logged as port changes.
770974 Event to Alarm mappings failing for Clear on Event criteria.
773733 Enhance DeviceInterface debug dumpSSOTargets output.
774048 L2 HA + VIP Pairing Process Failing. Configuration completes but leaves both appliances in a "processes down" state. Workaround: Reboot appliances.
776077 Local Radius to Winbind connection cannot be secured at this time.
783304 DHCP responds with unexpected addresses in the DHCP-Server-Identifier attribute.This causes release/renew to fail. Affects appliances configured for seperate isolation networks (Registration, Remediation, DeadEnd, etc).
784642 Norton Antivirus Plus (Norton 360) installed from app store not detected in endpoint compliance scan.
791442 Able to delete a Portal Configuration which is in use by a Portal Policy. Removal is done without warning the user.
791739 Google Authentication: Google Identity Services Library is currently not supported.
792968 Legacy View for Users & Hosts > Hosts does not display items in tables. Workaround: Enter “*” (asterisk) in search field.
793634 MDM Server Last Polled and Last Successful Poll information removed in 9.x.
795411 Not able to click the "In Use" number of Concurrent Licenses Widget.
800325 Cisco Port Channel Link Resolution.
800870 Packet from a secondary that is not the secondary in the configuration will prevent the primary from starting.
804519 Network Events and other Views - Filtering based on content entered in the filter field does not produce results. Workaround: Leave filter field blank and select an object in the drop-down instead.
808523 Delete User: Admin User without Admin User Permissions is able to delete another Admin User.
809769 HTML is not supported when using "Guest Account Details" message type template.
810574 "Unable to scan" message when using Dissolvable agent if scan configuration label contains non US-ASCII characters.
811783 Links in the Persistent Agent Summary panel produce redundant results.
812908 /var/log/messages is not rotating generating large files and high disk usage issues.
813652 Security Alarms are not generating from Security Events.
814183 Unable to view all Certificate Details in the Certificate Management view.
816828 Wrong License Displayed (Base instead of Plus). Polling of entitlements is failing.
817040 FortiNAC Manager fails to connect to pods configured for L2 High Availabilty with a virtual IP. Manager is querying eth0 IP instead of Virtual IP.
818504 Linux Persistent Agent fails to install using the .deb package.
824088 Unable to update existing Registered Host records using Legacy View > Hosts > Import.
826653 FortiNAC supplied Dynamic Addresses on the FortiGate can become orphaned in FortiNAC High Availability environments. This can cause unintended network access.
826924 Issue with automatic VLAN assignment to ports on switch.
827283 Roaming Guest Logical Network missing from FortiGate Model Configuration and possibly other vendors.
828499 HTTPD failed state after 9.2.5 upgrade requiring cleaning up semaphores.
829702 FortiGate wireless clients cannot connect after a FortiNAC software upgrade if the FortiGate device model's RADIUS secret is not populated. This is true even though the VDOM radius secret is populated.
832313 SSH keyboard-interactive is disabled by default starting with versions 9.2.7, 9.4.2 and F7.2. This may affect FortiNAC's CLI access to a limited number of devices (like Arista switches). For details and workaround, see KB article https://community.fortinet.com/t5/FortiNAC/Troubleshooting-Tip-SSH-login-fails-due-to-SSH-keyboard/ta-p/244979
833088 Deleting a switch removes all port nesting's removing all ports from FortiNAC System Port Group.
833305 Guest account password is unmasked when printing badge even though admin user does not have password viewing permissions.
833324 FortiNAC unexpectedly disabling Juniper EX interfaces when host is deleted in "Host View".
833735 Host icons in the Inventory view are not updated until a Layer 2 poll occurs.
834089 When a sync is performed on the Network Control Manager, if an IO error occurs, global port group membership may be removed from the managed pod due to returning an empty list.
834094 When a sync is performed on the Network Control Manager, if an IO error occurs, global device profiling rules may be removed from the managed pod due to returning an empty list.
835149 When an endpoint is registered as a device in Host AND Inventory/Topology, it is not possible to edit the host role. The option is available, but changes do not apply.
836435 Unable to read VLANs on Huawei 6508 WLC.
838525 Configuring Remote Backup results in a "HTTP Status 500 – Internal Server" error.
841710 No CoA seen when disconnecting Wireless Hosts/FortiAP integration.
841825 Guest Self-Registration fails if using SMS.
842134 Blank section to Captive Portal page for mobile devices added after upgrade.
843401 Wrong portal selected despite matching specific portal policy.
845000 Unable to add a new LDAP or local user account when the username is in the format of an email address. A “Failed to modify User” message appears.
845003 Unable to register hosts to usernames in format of an email address. An “Error – Failed to Save Host – null” message appears.
845008 Grab-log-snapshot should collect more master log files than the two collected.
845412 When a sync is performed on the Network Control Manager, modified group names are not synchronized to the managed pod.
846822 FortiNAC failed the NMAP scan due to old IP reported from the arptool.
847630 Newly deployed NAC via OVA was incomplete requiring various manual workarounds to get completed.
852560 Custom Guest Account Password e-mail template is not used for Self Registration Self Registered Guest.
852670 AP showing up as learned uplink not WAP Uplink.
853870 Kaspersky Endpoint Protection 11.10 is not supported by FortiNAC.
854239 Radius CoA is not working as expected - ClassNotFoundException for CambiumAP in 9.2 release.
857083 After Self Registration, FortiNAC doesn't sent Disconnect-Request to Huawei Controller.
858138 FSSO Tags are not sent to Wired and Wireless FortiGates after reconnecting the LAN port on FGT1101E.
858184 Custom Subject line for Self Registration Request sent to sponsor does not reflect custom text.
860996 Unable to read VLANs or L2 data for Huawei S6720-30C-EI-24S-AC.
861201 Windows 11 Domain Check.
863826 License Management view in the UI always displays "Base" for the License Name when using subscription licenses. Workaround: Use the License Information Dashboard Widget.
868712 In some instances, Administration UI is inaccessible after running the Configuration Wizard during a new deployment.Clicking Config Wizard results in "No User"error.
870875 Address Group Object "In Use" button does not display accurate results.
686910 714219 Control Manager (NCM) communication issues when the NAC systems are connected through the WAN.For details see related KB article https://community.fortinet.com/t5/FortiNAC/Technical-Note-NCM-communication-issues-with-systems-across-WAN/ta-p/192434.
Not all models of all network devices can be configured to perform Physical MAC Address Filtering even though the Admin UI indicates that the configuration can be set. Resolution: Hosts can be disabled by implementing a Dead-end VLAN.
For Portal v2 configurations, web pages that are stored in the site directory to be used for Scan Configurations will not be included when you do an Export of the Portal v2 configuration. Resolution: The files in the site directory are backed up with the Remote Backup feature, but otherwise keep a copy of these files in a safe place.
Removing a device from the L2 Wired Devices or L2 Wireless Devices Group does not disable L2 (Hosts) Polling under the Polling tab in Topology.
The "Set all hosts 'Risk State' to 'Safe'" button changes the status of all hosts marked At-Risk to Safe. However, the status of the individual scans for each host remain unchanged.
In a Layer 3 High Availability (HA) environment, configWizard must have a DHCP scope defined. Running configWizard without a DHCP scope can cause a failover.
On FortiNAC appliances with CentOS 7, duplicate log messages may appear in dhcpd.log for each sub interface (eth1, eth1:1, eth1:2, etc).
System > Settings > Updates > Operating System will only record and display dates of OS updates that are completed through the Administrative UI. If Operating System updates are run via command line using the "yum" tool, the update is not recorded. Resolution: Execute Operating System Updates through the Administrative UI in order to maintain update history.
Only English versions of AV/AS and their corresponding definitions are supported.
Anti-Virus product Iolo technologies System Mechanic Professional is currently not supported.
Sophos UTM is currently not supported.

Known Issues Version 9.4.2

Ticket #

Description

937206

Devices modeled with SnmpV1 when SnmpV2 is specified via the SNMP REST API Endpoint.

895085

RADIUS Performance problems on rogue host record creation.

883146

campusMgr restarting over and over.

897151

Device mapping for Cisco C9800-AP's adds AP's as a Cisco 9800 Wireless controller. Cisco C9800-AP Software is not currently supported.

888616

"Load CLI Configuration error" when navigating to System > Scheduler.

894165

Test Device Profiling Rule results in "Rule Does Not Match" if rule name contains a double space between words. Workaround: Remove the extra space.

891890

Windows 11 hosts detected as Windows 10 hosts when using Dissolvable agent.

892486

Secondary server in a High Availability configuration does not reflect the correct concurrent count in License Management.

883068

Country code prefix is prepended to outgoing SMS despite being disabled in the SMTP SMS gateway service connector.

891530

Unable to set Admin Profile using "Set Admin Profile".

890893

Global objects synchronization not completing between manager and appliances

889575

Cannot filter using Custom Filters.

887478

Links in the Persistent Agent Summary panel produce redundant results.

872245

The migration procedure to move existing FortiNAC servers from CentOS to FortiNAC-OS is currently not supported.

809769

HTML is not supported when using "Guest Account Details" message type template.

887470

Domain with single character between dots in multiple dot domains results in error when adding to allowed domains.

883129

Mist L2 polling may not function properly due to how Mist devices are modeled in FortiNAC.

883080

Local Radius attempts to look up mac addresses in the directory for mac-auth auth requests.

884077

Guests & Contractors | Modifying a Guest account with "Can view passwords:" permission disabled generates error.

884329

Base license, User/Host profiles and Network Access Policies throw permissions errors.

874037

GUI > Users & Hosts > Host View > Quick Search - Unable to locate host by hyphen or no delimiter.

883680

404 response to HTTPS GET when polling Firewall Sessions on FortiGate running FOS 7.2+.

884414

Unable to switch VLANs manually in Port Properties for Aruba CX switch.

730221

Stacked Meraki switches currently not supported. If required, contact sales or support to submit a New Feature Request (NFR).

877934

LDAP communication failure if Primary AD is reachable but Secondary is not.

881837

Hosts with spaces in the hostname throws an exception when trying to make an edit to the host where hostname contains whitespace.

882265

FortiNAC is not sending the correct serial number field to FAZ.

878080

Aruba CX Switch Incorrect VLAN Management Syntax

876003

Incorrect license information displayed in License Management GUI view after upgrade to 9.4.2. License Key Details list features as "Disabled". Correct entitlements displayed in Dashboard and CLI.

876116

Upgrade to 9.4.2 > ManagedElementInterface causing issues with startup and device credentials.

878836

Intune MDM Integration 'Invalid Audience' when using an App registration in the Azure Government cloud.

878899

Disassociate syslog messages sent by Meraki to FortiNAC are ignored if the AP is part of the L2 wired group.

811404 807309 Admin UI showing error "You do not have permission to access this page". Workaround: Restart tomcat-admin service.
866378

Custom Login using a Guest Self Registration account fails with error Registered Client Not Found.

875720

REST API v2 query for Scan Results returns no results.

869097

Prioritize the IP -> MAC value provided by RadiusServer for managed wireless clients.

867183

Unable to perform seamless failover of Aruba Controller with FortiNAC.

754346

Default filter used when selecting Port Changes for a specific device port does not work.

874812

Private VLAN switching is not working > Cisco switches.

878059

Using Location that specifies a device will not work if that device is a FortiLinked FortiSwitch

631115 Only 50000 records display in Adapter and Host Views. Example: Adapters - Displayed: 50000. Total: 57500
674438 Processes Scan Type option is not available when creating custom scans for macOS systems.
682438 Page Unresponsive' error when exporting hosts. For details and workaround see related KB article https://community.fortinet.com/t5/FortiNAC/Technical-Note-Page-Unresponsive-error-when-exporting-hosts/ta-p/193878.
686910 Control Manager (NCM) communication issues when the NAC systems are connected through the WAN.
694407 Linux hosts running CrowdStrike Falcon sensor 6.11 and later are not being detected by the agent. This causes hosts running CrowdStrike Falcon to incorrectly fail scans. For details and workaround, see related KB article https://community.fortinet.com/t5/FortiNAC/Troubleshooting-Tip-Linux-hosts-running-CrowdStrike-Falcon/ta-p/202694.
695435 FortiEDR is currently not supported. If required, contact sales or open a support ticket to submit a New Feature Request (NFR).
699106 After a reboot, FortiNAC may change the Native VLAN on a wired switch port following a layer 2 poll. This may cause issues for ip phones, should they connect to a port where the native/default VLAN isn't the correct VLAN.
708720 Policy evaluation may not be triggered after a host status update in Microsoft InTune. This can prevent the host from being moved to the proper network. For details and workaround see related KB article https://community.fortinet.com/t5/FortiNAC/Technical-Tip-Policy-evaluation-not-triggered-after-Microsoft/ta-p/203843.
708936 FortiNAC will log off SSO for sessions that remain connected to a managed FortiGate IPSec VPN tunnel after 12 hours.
710583 L2 Polling Mist APs can result in more API requests than Mist allows per hour.
739990 Android has changed the server detection method used in newer operating systems. Since that change, the Android Mobile Agent now prompts for server name (Fully Qualified Domain Name), requiring user input. There are currently no plans to support the new dynamic server detection method.
752538 When in the Users & Hosts > Applications view, selecting an application and clicking the Show Hosts option displays a page that does not provide accurately filtered results. Workaround: Navigate Users & Hosts > Hosts and create a custom filter to list hosts associated to an application.
754346 Selecting Port Changes under the Ports tab of a specific device in Network > Inventory does not display expected results. For details and workaround, see KB article https://community.fortinet.com/t5/FortiNAC/Technical-Tip-Default-filter-for-Port-Changes-does-not-populate/ta-p/209297.
761745 Mist AP - Port Connection State NOT WAP Uplink.
762704 After clicking the 'restart services' button when applying SSL certificates to the Admin UI Certificate Target, the prompt does not clear and there is no confirmation dialogue (even though it was successful). Clicking the 'restart services' button again generates an error.
765172 Configuration Wizard does not check whether user input subnet masks are valid.
767548 Register Game system with Host Inventory success page is not working.
768717 FortiNAC not consistently sending SSO logon messages to FortiGate.
770091 Port changes/VLAN assignments made using Local RADIUS are not being logged as port changes.
770974 Event to Alarm mappings failing for Clear on Event criteria.
773733 Enhance DeviceInterface debug dumpSSOTargets output.
774048 L2 HA + VIP Pairing Process Failing. Configuration completes but leaves both appliances in a "processes down" state. Workaround: Reboot appliances.
776077 Local Radius to Winbind connection cannot be secured at this time.
783304 DHCP responds with unexpected addresses in the DHCP-Server-Identifier attribute.This causes release/renew to fail. Affects appliances configured for seperate isolation networks (Registration, Remediation, DeadEnd, etc).
784642 Norton Antivirus Plus (Norton 360) installed from app store not detected in endpoint compliance scan.
791442 Able to delete a Portal Configuration which is in use by a Portal Policy. Removal is done without warning the user.
791739 Google Authentication: Google Identity Services Library is currently not supported.
792968 Legacy View for Users & Hosts > Hosts does not display items in tables. Workaround: Enter “*” (asterisk) in search field.
793634 MDM Server Last Polled and Last Successful Poll information removed in 9.x.
795411 Not able to click the "In Use" number of Concurrent Licenses Widget.
800325 Cisco Port Channel Link Resolution.
800870 Packet from a secondary that is not the secondary in the configuration will prevent the primary from starting.
804519 Network Events and other Views - Filtering based on content entered in the filter field does not produce results. Workaround: Leave filter field blank and select an object in the drop-down instead.
808523 Delete User: Admin User without Admin User Permissions is able to delete another Admin User.
809769 HTML is not supported when using "Guest Account Details" message type template.
810574 "Unable to scan" message when using Dissolvable agent if scan configuration label contains non US-ASCII characters.
811783 Links in the Persistent Agent Summary panel produce redundant results.
812908 /var/log/messages is not rotating generating large files and high disk usage issues.
813652 Security Alarms are not generating from Security Events.
814183 Unable to view all Certificate Details in the Certificate Management view.
816828 Wrong License Displayed (Base instead of Plus). Polling of entitlements is failing.
817040 FortiNAC Manager fails to connect to pods configured for L2 High Availabilty with a virtual IP. Manager is querying eth0 IP instead of Virtual IP.
818504 Linux Persistent Agent fails to install using the .deb package.
824088 Unable to update existing Registered Host records using Legacy View > Hosts > Import.
826653 FortiNAC supplied Dynamic Addresses on the FortiGate can become orphaned in FortiNAC High Availability environments. This can cause unintended network access.
826924 Issue with automatic VLAN assignment to ports on switch.
827283 Roaming Guest Logical Network missing from FortiGate Model Configuration and possibly other vendors.
828499 HTTPD failed state after 9.2.5 upgrade requiring cleaning up semaphores.
829702 FortiGate wireless clients cannot connect after a FortiNAC software upgrade if the FortiGate device model's RADIUS secret is not populated. This is true even though the VDOM radius secret is populated.
832313 SSH keyboard-interactive is disabled by default starting with versions 9.2.7, 9.4.2 and F7.2. This may affect FortiNAC's CLI access to a limited number of devices (like Arista switches). For details and workaround, see KB article https://community.fortinet.com/t5/FortiNAC/Troubleshooting-Tip-SSH-login-fails-due-to-SSH-keyboard/ta-p/244979
833088 Deleting a switch removes all port nesting's removing all ports from FortiNAC System Port Group.
833305 Guest account password is unmasked when printing badge even though admin user does not have password viewing permissions.
833324 FortiNAC unexpectedly disabling Juniper EX interfaces when host is deleted in "Host View".
833735 Host icons in the Inventory view are not updated until a Layer 2 poll occurs.
834089 When a sync is performed on the Network Control Manager, if an IO error occurs, global port group membership may be removed from the managed pod due to returning an empty list.
834094 When a sync is performed on the Network Control Manager, if an IO error occurs, global device profiling rules may be removed from the managed pod due to returning an empty list.
835149 When an endpoint is registered as a device in Host AND Inventory/Topology, it is not possible to edit the host role. The option is available, but changes do not apply.
836435 Unable to read VLANs on Huawei 6508 WLC.
838525 Configuring Remote Backup results in a "HTTP Status 500 – Internal Server" error.
841710 No CoA seen when disconnecting Wireless Hosts/FortiAP integration.
841825 Guest Self-Registration fails if using SMS.
842134 Blank section to Captive Portal page for mobile devices added after upgrade.
843401 Wrong portal selected despite matching specific portal policy.
845000 Unable to add a new LDAP or local user account when the username is in the format of an email address. A “Failed to modify User” message appears.
845003 Unable to register hosts to usernames in format of an email address. An “Error – Failed to Save Host – null” message appears.
845008 Grab-log-snapshot should collect more master log files than the two collected.
845412 When a sync is performed on the Network Control Manager, modified group names are not synchronized to the managed pod.
846822 FortiNAC failed the NMAP scan due to old IP reported from the arptool.
847630 Newly deployed NAC via OVA was incomplete requiring various manual workarounds to get completed.
852560 Custom Guest Account Password e-mail template is not used for Self Registration Self Registered Guest.
852670 AP showing up as learned uplink not WAP Uplink.
853870 Kaspersky Endpoint Protection 11.10 is not supported by FortiNAC.
854239 Radius CoA is not working as expected - ClassNotFoundException for CambiumAP in 9.2 release.
857083 After Self Registration, FortiNAC doesn't sent Disconnect-Request to Huawei Controller.
858138 FSSO Tags are not sent to Wired and Wireless FortiGates after reconnecting the LAN port on FGT1101E.
858184 Custom Subject line for Self Registration Request sent to sponsor does not reflect custom text.
860996 Unable to read VLANs or L2 data for Huawei S6720-30C-EI-24S-AC.
861201 Windows 11 Domain Check.
863826 License Management view in the UI always displays "Base" for the License Name when using subscription licenses. Workaround: Use the License Information Dashboard Widget.
868712 In some instances, Administration UI is inaccessible after running the Configuration Wizard during a new deployment.Clicking Config Wizard results in "No User"error.
870875 Address Group Object "In Use" button does not display accurate results.
686910 714219 Control Manager (NCM) communication issues when the NAC systems are connected through the WAN.For details see related KB article https://community.fortinet.com/t5/FortiNAC/Technical-Note-NCM-communication-issues-with-systems-across-WAN/ta-p/192434.
Not all models of all network devices can be configured to perform Physical MAC Address Filtering even though the Admin UI indicates that the configuration can be set. Resolution: Hosts can be disabled by implementing a Dead-end VLAN.
For Portal v2 configurations, web pages that are stored in the site directory to be used for Scan Configurations will not be included when you do an Export of the Portal v2 configuration. Resolution: The files in the site directory are backed up with the Remote Backup feature, but otherwise keep a copy of these files in a safe place.
Removing a device from the L2 Wired Devices or L2 Wireless Devices Group does not disable L2 (Hosts) Polling under the Polling tab in Topology.
The "Set all hosts 'Risk State' to 'Safe'" button changes the status of all hosts marked At-Risk to Safe. However, the status of the individual scans for each host remain unchanged.
In a Layer 3 High Availability (HA) environment, configWizard must have a DHCP scope defined. Running configWizard without a DHCP scope can cause a failover.
On FortiNAC appliances with CentOS 7, duplicate log messages may appear in dhcpd.log for each sub interface (eth1, eth1:1, eth1:2, etc).
System > Settings > Updates > Operating System will only record and display dates of OS updates that are completed through the Administrative UI. If Operating System updates are run via command line using the "yum" tool, the update is not recorded. Resolution: Execute Operating System Updates through the Administrative UI in order to maintain update history.
Only English versions of AV/AS and their corresponding definitions are supported.
Anti-Virus product Iolo technologies System Mechanic Professional is currently not supported.
Sophos UTM is currently not supported.