Known Issues Version 9.4.0
Ticket # |
Description |
---|---|
874037 |
GUI > Users & Hosts > Host View > Quick Search - Unable to locate host by hyphen or no delimiter. |
882265 |
FortiNAC is not sending the correct serial number field to FAZ. |
780312 | FortiNAC does not integrate with Azure Active Directory due to SAML connection requirements. |
878836 |
Intune MDM Integration 'Invalid Audience' when using an App registration in the Azure Government cloud. |
754346 |
Default filter used when selecting Port Changes for a specific device port does not work. |
874812 |
Private VLAN switching is not working > Cisco switches. |
878059 |
Using Location that specifies a device will not work if that device is a FortiLinked FortiSwitch |
641036 | Multi-factor authentication (MFA) for the Administration GUI login is currently not supported. |
686910 714219 |
Control Manager (NCM) communication issues when the NAC systems are connected through the WAN.For details see related KB article https://community.fortinet.com/t5/FortiNAC/Technical-Note-NCM-communication-issues-with-systems-across-WAN/ta-p/192434. |
792968 | Legacy View for Users & Hosts > Hosts does not display items in tables. Workaround: Enter “*” (asterisk) in search field. |
752538 | When in the Users & Hosts > Applications view, selecting an application and clicking the Show Hosts option displays a page that does not provide accurately filtered results. Workaround: Navigate Users & Hosts > Hosts and create a custom filter to list hosts associated to an application. |
770091 | Port changes/VLAN assignments made using Local RADIUS are not being logged as port changes. |
754346 | Selecting Port Changes under the Ports tab of a specific device in Network > Inventory does not display expected results. For details and workaround, see KB article https://community.fortinet.com/t5/FortiNAC/Technical-Tip-Default-filter-for-Port-Changes-does-not-populate/ta-p/209297. |
791442 | Able to delete a Portal Configuration which is in use by a Portal Policy. Removal is done without warning the user. |
710416 | There can be a delay in updating IP addresses for isolated hosts in host and adapter view. |
708936 | FortiNAC will logoff SSO for sessions that remain connected to a managed FortiGate IPSec VPN tunnel after 12 hours. |
708720 | Policy evaluation may not be triggered after a host status update in Microsoft InTune. This can prevent the host from being moved to the proper network. For details and workaround see related KB article https://community.fortinet.com/t5/FortiNAC/Technical-Tip-Policy-evaluation-not-triggered-after-Microsoft/ta-p/203843. |
694407 | Linux hosts running CrowdStrike Falcon sensor 6.11 and later are not being detected by the agent. This causes hosts running CrowdStrike Falcon to incorrectly fail scans. For details and workaround, see related KB article https://community.fortinet.com/t5/FortiNAC/Troubleshooting-Tip-Linux-hosts-running-CrowdStrike-Falcon/ta-p/202694. |
682438 | Page Unresponsive' error when exporting hosts.For details and workaround see related KB article https://community.fortinet.com/t5/FortiNAC/Technical-Note-Page-Unresponsive-error-when-exporting-hosts/ta-p/193878. |
677628 | Cisco WLC Port Channel not classified as Learned Uplink.For details and workaround see related KB article https://community.fortinet.com/t5/FortiNAC/Technical-Note-Cisco-WLC-Port-Channel-not-classified-as-Learned/ta-p/196208. |
675180 | False positive Scan Results when there are no sub-settings selected in Operating System check. |
674438 | "Processes" Scan Type option is not available when creating custom scans for macOS systems. |
646580 | Restarting FortiNAC services can generate a large number of SSH sessions with ASA. For details, refer to related KB article https://community.fortinet.com/t5/FortiNAC/Technical-Note-Restarting-services-can-generate-large-number-of/ta-p/195876. |
631115 | Only 50000 records display in Adapter and Host Views. Example: Adapters - Displayed: 50000Total: 57500 |
610581 | L3 eth1 sub-interfaces are not removed after re-configuring an appliance configured for L3 Network Type to L2. |
609976 | Cisco WLC 9800 Model Configuration tab does not include the drop down VLAN lists under Access Value.For details and workaround see related KB article https://community.fortinet.com/t5/FortiNAC/Technical-Note-Cisco-WLC-9800-Model-Configuration-tab-does-not/ta-p/198790. |
609046 | A port where the master Aruba Instant AP (IAP) with VIP is connected becomes a “learned uplink”. This type of uplink is not dynamically undone / removed when the IAP (with the VIP) is disconnected from that port. |
522468 | Although there are fields to set the role or access value in the Authentication portal, these functions are currently not supported. |
762704 |
After clicking the 'restart services' button when applying SSL certificates to the Admin UI Certificate Target, the prompt does not clear and there is no confirmation dialogue (even though it was successful). Clicking the 'restart services' button again generates an error. |
789970 |
FortiNAC sends SSO login msg to only one slot on the 7000E FortiGate chassis. |
768717 |
FortiNAC not consistently sending SSO logon messages to FortiGate. |
784642 |
Norton Antivirus Plus (Norton 360) installed from app store not detected in endpoint compliance scan. |
808523 |
Delete User: Admin User without Admin User Permissions is able to delete another Admin User |
804519 |
Network Events and other Views - Filtering based on content entered in the filter field does not produce results. Workaround: Leave filter field blank and select an object in the drop-down instead. |
804913 |
Logical Network Host Access total count slide out shows all hosts for the logical network |
803692 |
RADIUS GroupName – non-alphanumeric characters in group names do not get created in UI correctly |
710583 | L2 Polling Mist APs can result in more API requests than Mist allows per hour. |
761745 | Mist AP - Port Connection State NOT WAP Uplink. |
767548 | Register Game system with Host Inventory success page is not working. |
773088 | No VLAN Information for Adtran NetVanta 1638. |
774048 | L2 HA + VIP Pairing Process Failing.Configuration completes but leaves both appliances in a "processes down" state.Workaround: Reboot appliances. |
775679 | Host records manually disabled via their user record are re-enabled after a directory sync. |
776077 | Local Radius to Winbind connection cannot be secured at this time. |
783304 | DHCP responds with unexpected addresses in the DHCP-Server-Identifier attribute.This causes release/renew to fail.Affects appliances configured for seperate isolation networks (Registration, Remediation, DeadEnd, etc). |
784543 | 403 error is displayed when sending an email from Guests and Contractors view.Affects FortiNAC admins with limited permissions.Workaround:Enable portal policy permissions in the admin profile. |
793634 | MDM Server Last Polled and Last Successful Poll information removed in 9.x. |
795932 | FortiNAC does not track the currently active LDAP server.This can cause Local RADIUS authentication to fail when the primary LDAP server is unreachable. |
800255 | Device Profiling IP Range Method does not include .255 when using wildcards. |
806106 | Juniper Change of Authorization (CoA) fails. |
806936 | Importing Mist devices using the CLI deviceimport tool does not add the AP's to the proper groups. |
811404 807309 |
Admin UI showing error "You do not have permission to access this page". Workaround: Restart tomcat-admin service. |
808088 | Alarms stop generating notifications.Affects environments with notifications configured for high frequency alarms. |
810209 | Not all SSIDs are read from Aruba controllers. |
810574 | "Unable to scan" message when using Dissolvable agent if scan configuration label contains non US-ASCII characters. |
811479 | Upon failover or resuming control in a High Availability environment, the Local RADIUS service does not start on the appliance in control.Workaround:On appliance in control, either manually start the radiusd service or reboot. |
811783 | Links in the Persistent Agent Summary panel produce redundant results. |
812581 | "Duplicate user id" messages in master logs during RADIUS authentication when userID does not match the name in the email address associated with the user record.Affects Local RADIUS implementations. |
812674 | CoA is not being sent to Huawei wireless after host has registered. |
812908 | /var/log/messages not rotating.This generates large files and causes high disk utilization issues. |
812930 | No FSSO Tags sent to FortiGate after 9.4 FortiNAC upgrade in configurations where "Send Groups to Firewall" is not selected in Model configuration.Workaround:Select "Send Groups to Firewall" and save. |
813564 | FortiNAC fails to find API port from standalone Mode FSW running 7.2. |
813652 | Security Alarms are not generating from Security Events. |
814183 | Unable to view all Certificate Details in the Certificate Management view. |
814493 | Restarting Admin GUI may result in loss of access to GUI.Workaround:In CLI, run command "adminguitool restart". |
814631 | %port% variable is reading port id rather than port number.Affects FlexCLI configurations. |
815352 | Logical network configuration mappings can return the wrong value when host is connected via more than one interface. |
816451 | When importing DHCP Scopes with spaces in the names, the Configuration Wizard Summary displays blank scope data. |
816871 | Secondary server fails to complete OS updates in High Availability environment. |
816877 | Profiled device icon does not match the icon assigned by Device Profiling Rule. |
817022 | FortiNAC does not update Rogue record's Host Name from DHCP fingerprints. |
817040 | FortiNAC Manager fails to connect to pods configured for L2 High Availabilty with a virtual IP.Manager is querying eth0 IP instead of Virtual IP. |
817845 | L2 polling can become backlogged in environments where there are a number of hosts with Registered to userid of "NULL". |
818504 | Linux Persistent Agent fails to install using the .deb package. |
765172 | Configuration Wizard does not check whether user input subnet masks are valid. |
817563 | Networks Events view may not load if there are too many unique ports. |
820160 | Roles view is not available with a Base License. |
820375 | Meraki devices incorrectly managed with generic RADIUS plugin causing integration issues. |
821244 | Hosts fail to match Device Profiling rule configured with the FortiGuard Method because the confidence score is negative. |
824088 | Unable to update existing Registered Host records using Legacy View > Hosts > Import. |
825436 | IP addresses appended to network device names during discovery are truncated resulting in duplicate device and port names. |
825920 | Radius CoA fails when the radius request source ip address is the Access Point rather than the Ruckus SZ Controller. |
791751 | Host Import - importing same file twice results in "null" error and exception in logs. |
863826 |
License Management view in the UI always displays "Base" for the License Name when using subscription licenses. Workaround: Use the License Information Dashboard Widget. Solution: Addressed in version F7.2.1 and greater. |
821399 | FortiGuard IoT Device Profiler method can result in an error "Request unsuccessful with no errors reported". |
826155 | 24-bit OUIs are not added to the Vendor OUIs list for IEEE MA-M and MA-S blocks. |
826653 | FortiNAC supplied Dynamic Addresses on the FortiGate can become orphaned in FortiNAC High Availability environments.This can cause unintended network access. |
826913 | Creating a Network Device Role using Direct Configurations reverts to Logical Networks. |
827283 | Roaming Guest Logical Network missing from FortiGate Model Configuration. |
827870 | When a FortiGate device model's IP address is changed in the Inventory view, add/delete/move syslog messages from the new IP address is discarded until FortiNAC services are restarted. |
828128 | Unable to add Allowed Domains containing underscore symbols. |
828242 | Layer 3 polling Ruckus ICX7450 switches running 8.0.95g and later may result in fewer arp entries than expected. |
828242 | Layer 3 polling Ruckus ICX7450 switches running 8.0.95g and later may result in fewer ARP entries than expected. |
828500 | Attempting to modify the Allowed Domains list may result in an error "Unable to write file: /bsc/campusMgr/bin/nactmp.zones.common (Permission Denied)". |
828912 | MaaS360 MDM poll fails. |
829019 | Manager's (NCM) Resume Control button on the Dashboard in a High Availability environment does not restore control to the primary Manager. |
829702 | FortiGate wireless clients cannot connect after a FortiNAC software upgrade if the FortiGate device model's RADIUS secret is not populated.This is true even though the VDOM radius secret is populated. |
830159 | Unable to add new Roles from the Policy & Objects > Roles view without additionally defining a group. |
835782 |
Config Wizard: Entering Application Server license shows an error (500 - Unable to compile class for JSP). |
795411 |
Not able to click the "In Use" number of Concurrent Licenses Widget. |
870875 |
Address Group Object "In Use" button does not display accurate results. |
Not all models of all network devices can be configured to perform Physical MAC Address Filtering even though the Admin UI indicates that the configuration can be set. Resolution: Hosts can be disabled by implementing a Dead-end VLAN. | |
For Portal v2 configurations, web pages that are stored in the site directory to be used for Scan Configurations will not be included when you do an Export of the Portal v2 configuration. Resolution: The files in the site directory are backed up with the Remote Backup feature, but otherwise keep a copy of these files in a safe place. | |
Removing a device from the L2 Wired Devices or L2 Wireless Devices Group does not disable L2 (Hosts) Polling under the Polling tab in Topology. | |
The "Set all hosts 'Risk State' to 'Safe'" button changes the status of all hosts marked At-Risk to Safe. However, the status of the individual scans for each host remain unchanged. | |
In a Layer 3 High Availability (HA) environment, configWizard must have a DHCP scope defined. Running configWizard without a DHCP scope can cause a failover. | |
On FortiNAC appliances with CentOS 7, duplicate log messages may appear in dhcpd.log for each sub interface (eth1, eth1:1, eth1:2, etc). | |
System > Settings > Updates > Operating System will only record and display dates of OS updates that are completed through the Administrative UI. If Operating System updates are run via command line using the "yum" tool, the update is not recorded. Resolution: Execute Operating System Updates through the Administrative UI in order to maintain update history. | |
Only English versions of AV/AS and their corresponding definitions are supported. | |
Anti-Virus product Iolo technologies System Mechanic Professional is currently not supported. | |
Sophos UTM is currently not supported. |