Guest & Contractor users
Guest & Contractor > Users allows you to create and manage guest or contractor accounts. To initially set up the accounts, click Add and select a template set up by your administrator. Include the e-mail addresses of the guests or contractors as you create their accounts. You can then notify them of start times, required class materials, or other relevant information.
You may enter data specified as Required in the guest or contractor registration form, or you can let the guests and contractors enter the data themselves when they log into the portal. At that time, the required fields must be completed in order for the guest or contractor to log into the system.
Passwords are automatically generated when guest or contractor accounts are created. Generated passwords do not include characters that could be difficult to identify, including: the number one, the letter l (ell), the upper case letter I (eye), zero, upper or lowercase letter O. For conference accounts with shared passwords you have the option of creating your own password or generating one. FortiNAC does not recognize or restrict system-generated passwords that may be offensive.
Expected password display behavior Passwords are only available to the Administrator during the UI login session where the Administrator creates the password. Upon next login, however, the Administrator will no longer be able to view the password. Once passwords are no longer visible, selecting the Print or Print Badge option within the user account will generate a new password. This makes the previous password null and void. The new password will be available to view/export/print during that UI login session. Admin users are unable to view the passwords that conference users have created. |
If you have account management privileges in your sponsor administrator profile, you may change or remove information in an account. Depending on your privileges, you may be allowed to manage all created accounts or only your own accounts.
Settings
Fields used in filters are also defined in this table.
Field |
Definition |
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View Reports |
Opens the Guest Accounts Report view. This option displays only when Guest/Contractor Accounts is accessed from the Users menu. |
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Table columns |
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Enabled |
Indicates guest account status. The account is either enabled (green check mark) or disabled (red x). |
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Sponsor |
User name of the administrator or sponsor that created the guest account. |
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Type |
Guest account type. Types include:
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Name |
Guest's first and last name. |
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User |
Guest's email account which is used as the user ID at login. |
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Starting |
Date and time (using a 24-hour clock format) the account will become active for the guest or contractor. |
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Ending |
Date and time the account will expire. |
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Login Availability |
Times during which the guest is permitted to access the network. |
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Role |
Role is an attribute of a user or a host. It is used in user/host profiles as a filter when assigning network access policies, endpoint compliance policies, and Supplicant EasyConnect policies. |
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Authentication |
Indicates type of authentication used. Options include: Local and LDAP. Guests typically use Local authentication. |
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Security & Access Value |
Attribute assigned to a guest that can be used as a filter. Common values are Guest, Contractor or Visitor. |
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Account Duration |
There are two methods that work together for determining the length of time a guest account is active. The shortest duration of the two is the one that is used to remove a guest account from the database.
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Reauth Period |
Number of hours the guest or contractor can access the network before reauthentication is required. |
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Last Modified By |
User name of the last user to modify the guest account. |
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Last Modified Date |
Date and time of the last modification to this guest account. |
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Right click menu options |
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Delete |
To delete an account, select the account and click Delete. The account is deleted and will no longer show up in the created accounts window. |
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Modify |
Change information in an existing guest or contractor account. This option also allows you to reset the information and reenter it. To modify an account select the account you want to change and click Modify. Conference accounts cannot be modified. |
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Reset Password |
To reset an account password select the account and click Reset Password. The account password is automatically changed. |
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View |
View additional account information such as passwords and guest or contractor phone numbers. Select an account and click View. This displays the Print, Send e-mail and Send SMS options for the selected account(s). |
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Send Email |
Sends email to the selected guests containing their login information. |
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Send SMS |
Sends a text message to the selected guests' mobile telephone containing their login information. |
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Show Audit Log |
Opens the admin auditing log showing all changes made to the selected item. For information about the admin auditing log, see Audit Logs.
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Select All |
Selects all guest accounts displayed in the table. |
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Enable/Disable |
Select the account and click Enable/Disable. The account status is changed. This is used to enable a guest account if a guest were to arrive earlier than expected. |
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Export |
Exports the data displayed to a file in the default downloads location. File types include CSV, Excel, PDF, or RTF. This option displays only when Guest/Contractor accounts is accessed from the Users menu. |