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Resolved issues

Resolved issues

The following issues have been fixed in 7.2.7. For inquires about a particular bug, please contact Customer Service & Support.

AP Manager

Bug ID Description
955558 FortiManager Cloud unsets the Protected Management Frame (PMF) setting when the SSID security mode is configured to OWE-enabled in the AP Manager.
1010485 Under the AP Manager, WiFi map view cannot load the AP Information.
1032319 Importing AP profiles for FortiWiFi models will cause "Unable to assign template" error.

1067706

Metadata variables cannot be used in the firewall address objects.

Device Manager

Bug ID Description
895994 When using the 'where used' feature in Phase 2 quick mode selector, objects do not appear, and they can be removed.
959702 When creating or importing an SD-WAN template and assigning it to a device, the SD-WAN monitor dashboard may fail to load data and continuously displays the loading icon.
960363 Traffic Shaping widgets keep loading on Dashboard page of the Device Manager.
960538

FortiZTP AutoLink Device Discoverymay get stuck at 10% during the autolink process (updating device) and subsequently fail.

961508 SD-WAN monitor table-view does not load.
963025 When using the static route template, the "SD-WAN Zone" does not appear under the Interface column.
966546 Unable to disable the "Create Address Object Matching Subnet" feature when the interfaces role is LAN.
976887 Unable to set non-HEX values for DHCP Option; it displays an error message: "...enter a valid Hexadecimal number...".
980659 When adding FortiGates (FWF-80F, FWF-80F-2R-3G4G-DSL, FWF-81F-2R-3G4G-DSL) as model devices, FortiManager Cloud may attempt to create a duplicate DHCP server. Consequently, this installation fails due to the duplicate configuration.
981031 Device Inventory widget shows wrong date for "last seen".
993094 Firmware image for Azure Fortigate (PAYGO) is not available from (Device Manager > Firmware upgrade).
1000101 FortiManager Cloud fails to retrieve certificates that were directly imported into the FortiGate. As a result, FortiManager Cloud repeatedly attempts to push a CSR, leading to installation status conflicts.
1002289 Unable to delete default wireless-controller vap configuration with pre-run CLI templates.
1004389 Unable to remove or delete unused FortiGate certificate from FortiManager Cloud's GUI.
1006838 "Admin User" settings get modified if username is more than 37 characters.
1011744 Autoupdate will not update the Device DB with FortiGate's ssh local-key details
1015064 Disabling the "auto-firmware-update" in FortiManager Cloud device db does not disable it on the FortiGate. Please review the "FortiManager & FortiGate: handling of auto-firmware-upgrade setting" under Special Notices in the FortiManager Cloud 7.2.5 Release Notes.
1016987

FGFM's tunnel went down after upgrade because the device's SN doesn't match the expected certificate.

1021087

The out-of-sync notification is missing in FortiManager Cloud after upgrading to version 7.2.5.

1021693 Incorrect time displays on the SDWAN monitor health check status.
1026955 Configuring BGP communities encounters errors due to improper format on the FortiManager Cloud.
1029746 There are "carriage return characters" in the downloaded config files from the Device Manager.

FortiSwitch Manager

Bug ID

Description

995984 Cannot create MC-LAG in FortiSwitch Manager.

1040428

FortiSwitch diagnostics tools do not display the cable test diagnose results, device information on Ports, and update Registration status.

Others

Bug ID

Description

954564 FortiManager Cloud attempts to change FortiExtender serial number and returns an installation error.
967214 Unable to set up metadata variables using CSV file when Workspace mode is enabled on ALL ADOMs.
983359 The "40F-3G-4G LTE" modem is not listed on the FortiManager Cloud's Extender Manager.
986753

Policy installation may stuck on the validation due to recurrent Segmentation Fault errorson thewebevent /webworkerprocesses.

988422 The installation fails to FortiProxys when FortiManager Cloud attempts to set the firewall address object with the associated-interface value of "any". FortiProxy does not support the "any" value key.
988477 There is not detail output information when executing "diagnose cdb check policy-packages".
995459 Not able to fix and delete the "duplicate ADOM root node" objects after running the "cdb upgrade" command.
1015890 Unable to upgrade ADOM from v6.4 to v7.0 due to "switch-controller traffic-policy" error.
1022997 When devices are vulnerable, the table view freezes, resulting in the section not loading properly and the GUI continuously spinning.
1023512 FortiManager Cloud fails to install policies to FortiProxy if number of local users are more than 1000.
1025097 The GUI crashes with "Uncaught TypeError: Cannot read properties..." as soon as the first dot of an IP address is entered in the generic search of the Firewall Addresses table. This occurs when there is an address object with a <NULL> subnet.
1032350

FortiManager Cloud fails to download Install preview log because the button is grayed out (for both policy package and device setting and device setting only installations).

1034511

Unable to upgrade ADOM from v7.2 to v7.4 due to a crash occurring with the assigned FortiSwitch template.

1050556 Unable to fix "adom-integrity" error using "diagnose cdb upgrade" command.

Policy and Objects

Bug ID

Description

843716 FortiManager Cloud tries to unset url-map for TCP forwarding ZTNA virtual server.
852603 Per-device mapping feature is not available for EMS connector under the Policy & Objects on the FortiManager Cloud.
883064 If any admin makes changes to "Object Selection Pane", either setting it to "Dock to Right", "Dock to Bottom", or "Classic Dual Pane", it will affect all other admin's GUI preferences.
897470 When running the "Policy Check", FortiManager Cloud occasionally incorrectly marks policies as shadowed.
902315 Multicast firewall policies are not visible in GUI when both interfaces are in VWP (virtual wire pair).
958206 Policy package import fails due to a certificate error in the SSL VPN web realm configuration for the virtual host server.
959877 The timestamps displayed for "First/Last Used" under the Hit Count for Firewall Policies within the Policy & Objects section are invalid.
970056 The policy installation fails when FortiManager Cloud attempts to apply changes related to the "management address" on the interface of the FortiGates.

971610

FortiManager Cloud does not able to import the Central SNAT, DNAT, DOS, local-in, and traffic shaping policies.

993263 Filters in Policy Packages do not function correctly.
997752

Install preview randomly hangs and doesn't return any data on next screen.

998238 Unable to delete some Object Addresses due to the invalid policy nodes and references.
998850

Modification to Policy with install target does not update the policy package status.

1001027

If using Static Route template, FortiManager Cloud may become unresponsive when trying to install multiple devices simultaneously.

1001165 Installation failure while installing the Fortinet_GUI_Server Certificate.
1002787 User external-identity-provider can't be created in the User Definition or CLI configuration under the Policy & Objects.
1002794

FortiManager Cloud attempts to remove the existing external-resource when "set external-blocklist-enable-all enable" in AV profile.

1003295 "Install On" field in FortiManager Cloud does not exist anymore.
1003309

When an address object is cloned it is not automatically included in the original address group.

1004056 The installation may encounter an error related to Syntax support for the "ssh-enc-algo" command.
1008413 FortiManager Cloud fails to load IPS signatures in the profile. This may only occur when the number of signatures listed in the profile is larger than 80.
1008729 EMS tags fail to import upon clicking Apply and Refresh.
1009296 "Fork error (out of memory?)" message has been observed when installing Policy Package on multiple targets simultaneously.
1012389 "Negate Source" and "Negate Destination" options are missing.
1012400

The policy package installation is hanging due to a crash in the "securityconsole" application. This is more likely to happen when installing to more than five devices.

1012413

Searching for an address object by its IP address does not display the related address groups, instead it only shows the address object.

1012435

When editing an address group in a firewall policy, the members do not display correctly.

1013434 Unable to add VIP/VIP group in the destination address field of policies, as they are not visible when trying to add them in ADOM 6.4.
1013459 FortiManager Cloud fails to Load address object in SSL/SSH inspection.
1013948 After upgrading to FortiManager Cloud versions 7.2.5 or 7.4.3, the installation preview may hang. However, the installation process itself can be completed successfully.
1013990

There are no commands available for installing source or destination interfaces when adding them to a firewall policy or SNAT rule.

1014499 FortiManager Cloud Azure SDN connector is unable to pull K8s label from AKS.
1020917 When "partial-install" feature is enabled, clicking on "Install Objects" can sometimes freeze the GUI, preventing any modifications until it refreshes and also installation may not completed.
1027238 Unable to install when using vlan interfaces within a Virtual Wire Pair Policy.
1040160 When installing policy to a FortiGate that uses FortiSandbox inline scanning on an AV profile, FortiManager Cloud unsets the configuration on install.

983591

In the Firewall section, when attempting to add a note to the policy, the comment window shifts towards the left corner.

1068736

Best Quality SDWAN rules installation may fail with the following error message: "Commit failed: Bad health check name".

Revision History

Bug ID

Description

801614

FortiManager Cloud might display an error message "Failed to create a new revision." for some FortiGates when retrieving their configurations.

Script

Bug ID

Description

1008268 The FortiManager Cloud script installation process hangs and does not complete.
1011730 FortiManager Cloud does not load scripts instantly; it takes a noticeable number of seconds for each script to open.
1012336 Pre-installation from CLI Template fails with the error message "Attribute source-IP check error for RADIUS users."
1020938 After the image upgrade, users may encounter a "Temporarily Unavailable" page message. This problem specifically occurs when special characters, like "$(...)", are used within a TCL script in an ADOM. The Meta variable parsing function incorrectly identifies these characters as meta variable delimiters.

1030938

Unable to install IPS signature created through script from FortiManager Cloud.

System Settings

Bug ID Description
1034076 Admin Profile with no access to provisioning template can view provisioning templates by using direct URLs.
1040130 GMT+6 is not visible on the System Settings.

Common Vulnerabilities and Exposures

Visit https://fortiguard.com/psirt for more information.

Bug ID CVE references

1051914

FortiManager Cloud 7.2.7 is no longer vulnerable to the following CVE Reference:

  • CVE-2024-6387

1028868

FortiManager Cloud 7.2.7 is no longer vulnerable to the following CVE Reference:

  • CVE-2024-33505

Resolved issues

Resolved issues

The following issues have been fixed in 7.2.7. For inquires about a particular bug, please contact Customer Service & Support.

AP Manager

Bug ID Description
955558 FortiManager Cloud unsets the Protected Management Frame (PMF) setting when the SSID security mode is configured to OWE-enabled in the AP Manager.
1010485 Under the AP Manager, WiFi map view cannot load the AP Information.
1032319 Importing AP profiles for FortiWiFi models will cause "Unable to assign template" error.

1067706

Metadata variables cannot be used in the firewall address objects.

Device Manager

Bug ID Description
895994 When using the 'where used' feature in Phase 2 quick mode selector, objects do not appear, and they can be removed.
959702 When creating or importing an SD-WAN template and assigning it to a device, the SD-WAN monitor dashboard may fail to load data and continuously displays the loading icon.
960363 Traffic Shaping widgets keep loading on Dashboard page of the Device Manager.
960538

FortiZTP AutoLink Device Discoverymay get stuck at 10% during the autolink process (updating device) and subsequently fail.

961508 SD-WAN monitor table-view does not load.
963025 When using the static route template, the "SD-WAN Zone" does not appear under the Interface column.
966546 Unable to disable the "Create Address Object Matching Subnet" feature when the interfaces role is LAN.
976887 Unable to set non-HEX values for DHCP Option; it displays an error message: "...enter a valid Hexadecimal number...".
980659 When adding FortiGates (FWF-80F, FWF-80F-2R-3G4G-DSL, FWF-81F-2R-3G4G-DSL) as model devices, FortiManager Cloud may attempt to create a duplicate DHCP server. Consequently, this installation fails due to the duplicate configuration.
981031 Device Inventory widget shows wrong date for "last seen".
993094 Firmware image for Azure Fortigate (PAYGO) is not available from (Device Manager > Firmware upgrade).
1000101 FortiManager Cloud fails to retrieve certificates that were directly imported into the FortiGate. As a result, FortiManager Cloud repeatedly attempts to push a CSR, leading to installation status conflicts.
1002289 Unable to delete default wireless-controller vap configuration with pre-run CLI templates.
1004389 Unable to remove or delete unused FortiGate certificate from FortiManager Cloud's GUI.
1006838 "Admin User" settings get modified if username is more than 37 characters.
1011744 Autoupdate will not update the Device DB with FortiGate's ssh local-key details
1015064 Disabling the "auto-firmware-update" in FortiManager Cloud device db does not disable it on the FortiGate. Please review the "FortiManager & FortiGate: handling of auto-firmware-upgrade setting" under Special Notices in the FortiManager Cloud 7.2.5 Release Notes.
1016987

FGFM's tunnel went down after upgrade because the device's SN doesn't match the expected certificate.

1021087

The out-of-sync notification is missing in FortiManager Cloud after upgrading to version 7.2.5.

1021693 Incorrect time displays on the SDWAN monitor health check status.
1026955 Configuring BGP communities encounters errors due to improper format on the FortiManager Cloud.
1029746 There are "carriage return characters" in the downloaded config files from the Device Manager.

FortiSwitch Manager

Bug ID

Description

995984 Cannot create MC-LAG in FortiSwitch Manager.

1040428

FortiSwitch diagnostics tools do not display the cable test diagnose results, device information on Ports, and update Registration status.

Others

Bug ID

Description

954564 FortiManager Cloud attempts to change FortiExtender serial number and returns an installation error.
967214 Unable to set up metadata variables using CSV file when Workspace mode is enabled on ALL ADOMs.
983359 The "40F-3G-4G LTE" modem is not listed on the FortiManager Cloud's Extender Manager.
986753

Policy installation may stuck on the validation due to recurrent Segmentation Fault errorson thewebevent /webworkerprocesses.

988422 The installation fails to FortiProxys when FortiManager Cloud attempts to set the firewall address object with the associated-interface value of "any". FortiProxy does not support the "any" value key.
988477 There is not detail output information when executing "diagnose cdb check policy-packages".
995459 Not able to fix and delete the "duplicate ADOM root node" objects after running the "cdb upgrade" command.
1015890 Unable to upgrade ADOM from v6.4 to v7.0 due to "switch-controller traffic-policy" error.
1022997 When devices are vulnerable, the table view freezes, resulting in the section not loading properly and the GUI continuously spinning.
1023512 FortiManager Cloud fails to install policies to FortiProxy if number of local users are more than 1000.
1025097 The GUI crashes with "Uncaught TypeError: Cannot read properties..." as soon as the first dot of an IP address is entered in the generic search of the Firewall Addresses table. This occurs when there is an address object with a <NULL> subnet.
1032350

FortiManager Cloud fails to download Install preview log because the button is grayed out (for both policy package and device setting and device setting only installations).

1034511

Unable to upgrade ADOM from v7.2 to v7.4 due to a crash occurring with the assigned FortiSwitch template.

1050556 Unable to fix "adom-integrity" error using "diagnose cdb upgrade" command.

Policy and Objects

Bug ID

Description

843716 FortiManager Cloud tries to unset url-map for TCP forwarding ZTNA virtual server.
852603 Per-device mapping feature is not available for EMS connector under the Policy & Objects on the FortiManager Cloud.
883064 If any admin makes changes to "Object Selection Pane", either setting it to "Dock to Right", "Dock to Bottom", or "Classic Dual Pane", it will affect all other admin's GUI preferences.
897470 When running the "Policy Check", FortiManager Cloud occasionally incorrectly marks policies as shadowed.
902315 Multicast firewall policies are not visible in GUI when both interfaces are in VWP (virtual wire pair).
958206 Policy package import fails due to a certificate error in the SSL VPN web realm configuration for the virtual host server.
959877 The timestamps displayed for "First/Last Used" under the Hit Count for Firewall Policies within the Policy & Objects section are invalid.
970056 The policy installation fails when FortiManager Cloud attempts to apply changes related to the "management address" on the interface of the FortiGates.

971610

FortiManager Cloud does not able to import the Central SNAT, DNAT, DOS, local-in, and traffic shaping policies.

993263 Filters in Policy Packages do not function correctly.
997752

Install preview randomly hangs and doesn't return any data on next screen.

998238 Unable to delete some Object Addresses due to the invalid policy nodes and references.
998850

Modification to Policy with install target does not update the policy package status.

1001027

If using Static Route template, FortiManager Cloud may become unresponsive when trying to install multiple devices simultaneously.

1001165 Installation failure while installing the Fortinet_GUI_Server Certificate.
1002787 User external-identity-provider can't be created in the User Definition or CLI configuration under the Policy & Objects.
1002794

FortiManager Cloud attempts to remove the existing external-resource when "set external-blocklist-enable-all enable" in AV profile.

1003295 "Install On" field in FortiManager Cloud does not exist anymore.
1003309

When an address object is cloned it is not automatically included in the original address group.

1004056 The installation may encounter an error related to Syntax support for the "ssh-enc-algo" command.
1008413 FortiManager Cloud fails to load IPS signatures in the profile. This may only occur when the number of signatures listed in the profile is larger than 80.
1008729 EMS tags fail to import upon clicking Apply and Refresh.
1009296 "Fork error (out of memory?)" message has been observed when installing Policy Package on multiple targets simultaneously.
1012389 "Negate Source" and "Negate Destination" options are missing.
1012400

The policy package installation is hanging due to a crash in the "securityconsole" application. This is more likely to happen when installing to more than five devices.

1012413

Searching for an address object by its IP address does not display the related address groups, instead it only shows the address object.

1012435

When editing an address group in a firewall policy, the members do not display correctly.

1013434 Unable to add VIP/VIP group in the destination address field of policies, as they are not visible when trying to add them in ADOM 6.4.
1013459 FortiManager Cloud fails to Load address object in SSL/SSH inspection.
1013948 After upgrading to FortiManager Cloud versions 7.2.5 or 7.4.3, the installation preview may hang. However, the installation process itself can be completed successfully.
1013990

There are no commands available for installing source or destination interfaces when adding them to a firewall policy or SNAT rule.

1014499 FortiManager Cloud Azure SDN connector is unable to pull K8s label from AKS.
1020917 When "partial-install" feature is enabled, clicking on "Install Objects" can sometimes freeze the GUI, preventing any modifications until it refreshes and also installation may not completed.
1027238 Unable to install when using vlan interfaces within a Virtual Wire Pair Policy.
1040160 When installing policy to a FortiGate that uses FortiSandbox inline scanning on an AV profile, FortiManager Cloud unsets the configuration on install.

983591

In the Firewall section, when attempting to add a note to the policy, the comment window shifts towards the left corner.

1068736

Best Quality SDWAN rules installation may fail with the following error message: "Commit failed: Bad health check name".

Revision History

Bug ID

Description

801614

FortiManager Cloud might display an error message "Failed to create a new revision." for some FortiGates when retrieving their configurations.

Script

Bug ID

Description

1008268 The FortiManager Cloud script installation process hangs and does not complete.
1011730 FortiManager Cloud does not load scripts instantly; it takes a noticeable number of seconds for each script to open.
1012336 Pre-installation from CLI Template fails with the error message "Attribute source-IP check error for RADIUS users."
1020938 After the image upgrade, users may encounter a "Temporarily Unavailable" page message. This problem specifically occurs when special characters, like "$(...)", are used within a TCL script in an ADOM. The Meta variable parsing function incorrectly identifies these characters as meta variable delimiters.

1030938

Unable to install IPS signature created through script from FortiManager Cloud.

System Settings

Bug ID Description
1034076 Admin Profile with no access to provisioning template can view provisioning templates by using direct URLs.
1040130 GMT+6 is not visible on the System Settings.

Common Vulnerabilities and Exposures

Visit https://fortiguard.com/psirt for more information.

Bug ID CVE references

1051914

FortiManager Cloud 7.2.7 is no longer vulnerable to the following CVE Reference:

  • CVE-2024-6387

1028868

FortiManager Cloud 7.2.7 is no longer vulnerable to the following CVE Reference:

  • CVE-2024-33505