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Known Issues

Known Issues

The following issues have been identified in 7.2.4. For inquires about a particular bug or to report a bug, please contact Customer Service & Support.

AP Manager

Bug ID

Description

884233 FortiManager Cloud displays the AP critical security vulnerability info even after FortiAPs are being upgraded.

Device Manager

Bug ID

Description

811104

Import policy package fails after installing web-proxy through CLI configurations.

888948 The "firewall ssh setting" objects cannot be retrieved on FortiManager Cloud due to the FortiOS's bug (ID 0906987).
939921 The firmware upgrade in ADOM mode backup is not allowed.

956567

Not able to edit/delete Logging Devices Group.

FortiSwitch Manager

Bug ID

Description

940419 When adding FortiSwitch on FortiManager Cloud, the error message, "Import error - invalid port number" is displayed.

Others

Bug ID

Description

703585 FortiManager Cloud may return 'Connection aborted' error with JSON API request.
796858 Subject Key Identifier extension is missing on FortiManager Cloud ADOM CA certificate.
891253 The firmware upgrade is successful; however, the task line does not get updated for the retrieve action when device names exceed the predefined character limit.
922957 The "fmgd" process may crash while loading the ADOM when multiple Policy Packages are locked.
924164 The firmware template status changes to "unknown" after retrieve.
930305 Firmware template upgrade preview shows incorrect versions for the upgrade.

Policy & Objects

Bug ID

Description

630648 A FortiManager Cloud instance running on Microsoft Azure is unable to import the SDN connector for a dynamic firewall address and is displaying an error message stating "wrong input parameter."
718223 Hyperscale firewall EIF shall not be enabled when IP pool with CGN overload configuration is used in a policy.
751443

FortiManager Cloud displays policy installation copy failures error when ipsec template gets unassigned.

Workaround: Ensure a fresh FMG's backup is created prior to any changes. Instead of unassigning IPSec template, modify IPSec template and replace the reference to IPSec tunnel interface with another interface.

779363 FortiManager Cloud fails to install analytics-wl-filetype in AV profile to FortiGates.
845022 SDN Connector failed to import objects from VMware VSphere.
855073

The "where used" feature does not function properly.

855317 New users added to the user group for IPSec dial-up XAuth authentication do not get installed.
886911 FortiManager Cloud is attempting to modify replacement messages after upgrade, and this leads to installation failure.
900229 In policy-based policy packaged, application IDs are displayed instead of their names.
907925 IPS profile/Signature tab is not visible for admins with non-default admin profile.
908445 FortiManager Cloud does not display correct edit page for virtual server VIP when edit object in policy table.
917471 The EMS connector is automatically being disabled.
920983 The policy blocks using a group object do not get updated when the objects within the group are modified.
938019 Policy Package Status not changed on modification of nested group used in policy block.

942659

Syncing EMS tags from FortiManager Cloud fails when the EMS Connector is configured in multi-site mode.

945632 Modifying the Policy Installation Target does not trigger a status change in the Policy Package when adding an "install on" to a single policy.
949515 Security Policy Installation Verification fails because the internet-service-negate feature gets enabled every time after modifying the policy.
957225 ADOM admin users not able to view the managed FortiGate in the policy push wizard.

Revision History

Bug ID

Description

801614 FortiManager Cloud might display an error message, "Failed to create a new revision." for some FortiGates when retrieving their configurations.

894523

Object revision timestamp is taken from previous revision.

System Settings

Bug ID

Description

825319 FortiManager Cloud fails to promote a FortiGate HA member (running on firmware 7.2.0 to 7.2.4) to the Primary.

VPN Manager

Bug ID

Description

784385

If policy changes are made directly on the FortiGates, the subsequent PP import creates faulty dynamic mappings for VPN Manager.

Workaround: It is strongly recommended to create a fresh backup of the FortiManager Cloud's configuration prior to the workaround. Perform the following command to check & repair the FortiManager Cloud's configuration database:

diagnose cdb check policy-packages <adom>

After running this command, FortiManager Cloud will remove the invalid mappings of vpnmgr interfaces.

906097 VPN Manager IPsec community Phase 2 encryption setting can't be changed to AES256GCM from the GUI.

Known Issues

The following issues have been identified in 7.2.4. For inquires about a particular bug or to report a bug, please contact Customer Service & Support.

AP Manager

Bug ID

Description

884233 FortiManager Cloud displays the AP critical security vulnerability info even after FortiAPs are being upgraded.

Device Manager

Bug ID

Description

811104

Import policy package fails after installing web-proxy through CLI configurations.

888948 The "firewall ssh setting" objects cannot be retrieved on FortiManager Cloud due to the FortiOS's bug (ID 0906987).
939921 The firmware upgrade in ADOM mode backup is not allowed.

956567

Not able to edit/delete Logging Devices Group.

FortiSwitch Manager

Bug ID

Description

940419 When adding FortiSwitch on FortiManager Cloud, the error message, "Import error - invalid port number" is displayed.

Others

Bug ID

Description

703585 FortiManager Cloud may return 'Connection aborted' error with JSON API request.
796858 Subject Key Identifier extension is missing on FortiManager Cloud ADOM CA certificate.
891253 The firmware upgrade is successful; however, the task line does not get updated for the retrieve action when device names exceed the predefined character limit.
922957 The "fmgd" process may crash while loading the ADOM when multiple Policy Packages are locked.
924164 The firmware template status changes to "unknown" after retrieve.
930305 Firmware template upgrade preview shows incorrect versions for the upgrade.

Policy & Objects

Bug ID

Description

630648 A FortiManager Cloud instance running on Microsoft Azure is unable to import the SDN connector for a dynamic firewall address and is displaying an error message stating "wrong input parameter."
718223 Hyperscale firewall EIF shall not be enabled when IP pool with CGN overload configuration is used in a policy.
751443

FortiManager Cloud displays policy installation copy failures error when ipsec template gets unassigned.

Workaround: Ensure a fresh FMG's backup is created prior to any changes. Instead of unassigning IPSec template, modify IPSec template and replace the reference to IPSec tunnel interface with another interface.

779363 FortiManager Cloud fails to install analytics-wl-filetype in AV profile to FortiGates.
845022 SDN Connector failed to import objects from VMware VSphere.
855073

The "where used" feature does not function properly.

855317 New users added to the user group for IPSec dial-up XAuth authentication do not get installed.
886911 FortiManager Cloud is attempting to modify replacement messages after upgrade, and this leads to installation failure.
900229 In policy-based policy packaged, application IDs are displayed instead of their names.
907925 IPS profile/Signature tab is not visible for admins with non-default admin profile.
908445 FortiManager Cloud does not display correct edit page for virtual server VIP when edit object in policy table.
917471 The EMS connector is automatically being disabled.
920983 The policy blocks using a group object do not get updated when the objects within the group are modified.
938019 Policy Package Status not changed on modification of nested group used in policy block.

942659

Syncing EMS tags from FortiManager Cloud fails when the EMS Connector is configured in multi-site mode.

945632 Modifying the Policy Installation Target does not trigger a status change in the Policy Package when adding an "install on" to a single policy.
949515 Security Policy Installation Verification fails because the internet-service-negate feature gets enabled every time after modifying the policy.
957225 ADOM admin users not able to view the managed FortiGate in the policy push wizard.

Revision History

Bug ID

Description

801614 FortiManager Cloud might display an error message, "Failed to create a new revision." for some FortiGates when retrieving their configurations.

894523

Object revision timestamp is taken from previous revision.

System Settings

Bug ID

Description

825319 FortiManager Cloud fails to promote a FortiGate HA member (running on firmware 7.2.0 to 7.2.4) to the Primary.

VPN Manager

Bug ID

Description

784385

If policy changes are made directly on the FortiGates, the subsequent PP import creates faulty dynamic mappings for VPN Manager.

Workaround: It is strongly recommended to create a fresh backup of the FortiManager Cloud's configuration prior to the workaround. Perform the following command to check & repair the FortiManager Cloud's configuration database:

diagnose cdb check policy-packages <adom>

After running this command, FortiManager Cloud will remove the invalid mappings of vpnmgr interfaces.

906097 VPN Manager IPsec community Phase 2 encryption setting can't be changed to AES256GCM from the GUI.