Viewing details about DMARC and SPF report statistics
For troubleshooting DMARC and SPF with individual protected domains, it can be useful to inspect DMARC records and to analyze results based on more detailed criteria, such as by country, DMARC report ID, or by each SMTP client IP address.
To inspect a DMARC or SPF record
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Go to Monitor > DMARC Analysis > Analysis Detail.
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From the Domain dropdown list, select either the name of a protected domain that sends email, or System (all protected domains on the FortiMail unit, not filtered).
If the protected domain has not recently sent email, or DMARC is recently enabled, then you may need to wait until FortiMail can collect some statistics about those DMARC reports. Click the Refresh icon on each chart when new DMARC reports become available. Alternatively, reload the page in your web browser.
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Click DMARC/SPF Record.
The FortiMail unit gets the record from the public DNS server, and displays the result. If the record does not exist or is not correct, then DMARC and SPF verifications will fail on recipient email servers. For details, see DMARC section.
To export DMARC or SPF report details
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Go to Monitor > DMARC Analysis > Analysis Detail.
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From the Domain dropdown list, select either the name of a protected domain that sends email, or System (all protected domains on the FortiMail unit, not filtered).
If the protected domain has not recently sent email, or DMARC is recently enabled, then you may need to wait until FortiMail can collect some statistics about those DMARC reports. Click the Refresh icon on each chart when new DMARC reports become available. Alternatively, reload the page in your web browser.
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From the Duration dropdown list, select either Last 7 Days or Last 30 Days.
Charts and a list of DMARC reports appear. If you want to filter and only export specific individual reports, then click their rows in the table. To select multiple rows, either:
- Hold down the Ctrl key while you select each individual row.
- Click the first row and then hold down the Shift key while you select the last row. This selects all rows in a continuous range
- Click Export and then select either Export All or Export Selected (if you selected only specific rows).