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Preferences

Preferences

Click the User Preference icon located at the top right corner of webmail interface to set or change many user preferences, such as calendar, theme, and language.

Setting your FortiMail webmail general preferences

You can change the language and time zone, and/or color theme of FortiMail webmail.

To change display preferences
  1. In the Account section:
  2. Right-to-left languages, such as Arabic and Hebrew, may not display completely correctly in all web browsers. You can try another web browser if your current one does not fully support your language.

  • From Language, select one of the installed FortiMail webmail languages. Available languages may vary by which ones your network administrator has installed.
  • From Time Zone, select your current time zone. When FortiMail webmail displays the Received Date of a message in your Inbox, for example, the time will be relative to your current time zone.
  • From Theme, select the color scheme of your FortiMail webmail display. You can select Red Grey, Standard (green) or Indigo Dark Blue. Unlike the other display choices, the color will switch immediately, before you click Apply.
  • From Message preview, select On to preview the beginning section of the message in the preview window when you select an email message and before you open the message.
  • Click OK.
  • Setting email display

    You can configure the time interval to check new emails, turn on/off message preview, and edit message tags and filters.

    This option appears only if your network administrator has enabled this feature.

    To set the time interval to check new emails
    1. In the General Settings section, click the dropdown list of Check new messages.
    2. Select a time interval for checking new messages.
    3. Click OK.
    To set message preview
    1. In the Email Display section, select On or Off for Message preview.
    2. Click Apply.
    To edit message tags
    1. Click Preferences.
    2. In the Email Display section, click Edit for Message tags.
    3. In the Message Tags pop-up window, select a tag ID and click Edit.
    4. Enter a name for the tag and click Pick Color to select a tag color.
    5. Click OK, Close, and then Apply.
    To tag a message
    1. Right-click on a message in any of the folders in the left-hand side pane.
    2. Go to Tag and select a tag you configured.
    To add message filters for organizing emails
    1. In the General Settings section, click Edit for Message filters.
    2. Field/Button

      Description

      ON/OFF

      Select ON to activate this filter.

      Name

      Enter a name for the filter.

      Filter rules

      Configure the rules for filtering the emails by selecting Match all of the following or Match any of the following.

      • In the left-hand side field, select a filter value such as from.
      • In the middle field, select a filter value such as contains.
      • In the last field, enter a filter value such as john doe.

      You can click + to add more filters. FortiMail webmail will take actions based on the filters and actions you configure.

      Action

      Configure the action on emails based on the message filters. You can configure to move or copy messages to a specific folder or simply delete the message.

    3. Click Create, Close, and then OK.

    Setting up email forwarding

    If you want to receive email from this account at a different email address, you can configure email forwarding. Each time this email address receives an email, FortiMail webmail will automatically forward a copy to your forwarding email address(es). Of course, you can also manually forward email to different email addresses.

    Setting default webmail calendar

    Click Calendar, then the figure icon to set calendar time format and default view and click OK.

    Customizing your antispam settings

    FortiMail webmail provides extensive antispam services that work to prevent unwanted (spam) email from reaching your inbox. Most of these will be managed by your network administrator, and require no effort from you.

    Some features, however, can be configured with your own personal preference.

    To configure your antispam preferences, click the User Preference icon, go to the Antispam Management section, and configure the following:

    Setting Name

    Description

    Block/Safe lists

    Click Block or Safe to manually manage the block or safe list. In the popup dialog box, you can add or delete email addresses in the block or safe list. You can also backup or restore the block/safe list.

    Note: In addition to your personal safe list and personal block list, your network administrator may have configured FortiMail webmail with system-wide or per-domain safe lists and block lists, which have priority over your personal settings. If your block list or safe list is not working as you expect, ask your network administrator.

    Add outgoing email addresses to Safe list

    If the people to whom you send email can be trusted to never send spam to you, you can safelist their email addresses. This guarantees that replies or other email they send to you is never accidentally marked as spam, and therefore will not be rejected, discarded, or quarantined (that is, sent to your Bulk mailbox folder).

    To safelist the recipients of email that you send, turn this option on.

    Tip: Alternatively, you can manually add individual email addresses to your personal white list or personal block list. For details, see Block/Safe lists.

    Receive spam report

    Depending on the configuration your network administrator has chosen, you might notice that spam email appears in your Bulk mailbox folder, also known as a personal quarantine. Related to this, you might periodically receive a quarantine report that lists recent additions to the personal quarantine, and enables you to release or delete email in the quarantine.

    To receive your personal quarantine reports, turn this option on.

    Accessing the Bulk folder of your secondary email accounts

    If you have multiple email accounts, you also have multiple personal quarantines (also known as the Bulk mailbox folder) – one for each email account. As a result, you may also receive multiple quarantine reports, one for each account.

    To simplify management of your multiple personal quarantines, you can configure one email account as your primary email account. This primary account will have access to the personal quarantines of all secondary accounts in addition to its own.

    After configuring a primary account, you will still be able to log in to each secondary account and access its Bulk folder directly, but you will also have the option of managing all of your Bulk folders through your primary email account.

    To configure your primary account with access to your secondary accounts
    1. On FortiMail webmail, log in to your primary email account.
    2. Click the User Preference icon.
    3. In the Account Settings section, next to Secondary accounts, click Edit.
    4. A pop-up dialog appears that enables you to enter the email addresses and passwords of secondary accounts.

      All secondary email accounts must be on the same FortiMail network appliance. If you are unsure, ask your network administrator.

    5. Click Close.
    To access a secondary account’s Bulk folder
    1. On FortiMail webmail, log in to the primary account.
    2. From your user name drop-down list on the upper right corner, select Switch User and then select the secondary account.
    3. In the list of mailbox folders, click Bulk.

    Preferences

    Click the User Preference icon located at the top right corner of webmail interface to set or change many user preferences, such as calendar, theme, and language.

    Setting your FortiMail webmail general preferences

    You can change the language and time zone, and/or color theme of FortiMail webmail.

    To change display preferences
    1. In the Account section:
    2. Right-to-left languages, such as Arabic and Hebrew, may not display completely correctly in all web browsers. You can try another web browser if your current one does not fully support your language.

    • From Language, select one of the installed FortiMail webmail languages. Available languages may vary by which ones your network administrator has installed.
    • From Time Zone, select your current time zone. When FortiMail webmail displays the Received Date of a message in your Inbox, for example, the time will be relative to your current time zone.
    • From Theme, select the color scheme of your FortiMail webmail display. You can select Red Grey, Standard (green) or Indigo Dark Blue. Unlike the other display choices, the color will switch immediately, before you click Apply.
    • From Message preview, select On to preview the beginning section of the message in the preview window when you select an email message and before you open the message.
  • Click OK.
  • Setting email display

    You can configure the time interval to check new emails, turn on/off message preview, and edit message tags and filters.

    This option appears only if your network administrator has enabled this feature.

    To set the time interval to check new emails
    1. In the General Settings section, click the dropdown list of Check new messages.
    2. Select a time interval for checking new messages.
    3. Click OK.
    To set message preview
    1. In the Email Display section, select On or Off for Message preview.
    2. Click Apply.
    To edit message tags
    1. Click Preferences.
    2. In the Email Display section, click Edit for Message tags.
    3. In the Message Tags pop-up window, select a tag ID and click Edit.
    4. Enter a name for the tag and click Pick Color to select a tag color.
    5. Click OK, Close, and then Apply.
    To tag a message
    1. Right-click on a message in any of the folders in the left-hand side pane.
    2. Go to Tag and select a tag you configured.
    To add message filters for organizing emails
    1. In the General Settings section, click Edit for Message filters.
    2. Field/Button

      Description

      ON/OFF

      Select ON to activate this filter.

      Name

      Enter a name for the filter.

      Filter rules

      Configure the rules for filtering the emails by selecting Match all of the following or Match any of the following.

      • In the left-hand side field, select a filter value such as from.
      • In the middle field, select a filter value such as contains.
      • In the last field, enter a filter value such as john doe.

      You can click + to add more filters. FortiMail webmail will take actions based on the filters and actions you configure.

      Action

      Configure the action on emails based on the message filters. You can configure to move or copy messages to a specific folder or simply delete the message.

    3. Click Create, Close, and then OK.

    Setting up email forwarding

    If you want to receive email from this account at a different email address, you can configure email forwarding. Each time this email address receives an email, FortiMail webmail will automatically forward a copy to your forwarding email address(es). Of course, you can also manually forward email to different email addresses.

    Setting default webmail calendar

    Click Calendar, then the figure icon to set calendar time format and default view and click OK.

    Customizing your antispam settings

    FortiMail webmail provides extensive antispam services that work to prevent unwanted (spam) email from reaching your inbox. Most of these will be managed by your network administrator, and require no effort from you.

    Some features, however, can be configured with your own personal preference.

    To configure your antispam preferences, click the User Preference icon, go to the Antispam Management section, and configure the following:

    Setting Name

    Description

    Block/Safe lists

    Click Block or Safe to manually manage the block or safe list. In the popup dialog box, you can add or delete email addresses in the block or safe list. You can also backup or restore the block/safe list.

    Note: In addition to your personal safe list and personal block list, your network administrator may have configured FortiMail webmail with system-wide or per-domain safe lists and block lists, which have priority over your personal settings. If your block list or safe list is not working as you expect, ask your network administrator.

    Add outgoing email addresses to Safe list

    If the people to whom you send email can be trusted to never send spam to you, you can safelist their email addresses. This guarantees that replies or other email they send to you is never accidentally marked as spam, and therefore will not be rejected, discarded, or quarantined (that is, sent to your Bulk mailbox folder).

    To safelist the recipients of email that you send, turn this option on.

    Tip: Alternatively, you can manually add individual email addresses to your personal white list or personal block list. For details, see Block/Safe lists.

    Receive spam report

    Depending on the configuration your network administrator has chosen, you might notice that spam email appears in your Bulk mailbox folder, also known as a personal quarantine. Related to this, you might periodically receive a quarantine report that lists recent additions to the personal quarantine, and enables you to release or delete email in the quarantine.

    To receive your personal quarantine reports, turn this option on.

    Accessing the Bulk folder of your secondary email accounts

    If you have multiple email accounts, you also have multiple personal quarantines (also known as the Bulk mailbox folder) – one for each email account. As a result, you may also receive multiple quarantine reports, one for each account.

    To simplify management of your multiple personal quarantines, you can configure one email account as your primary email account. This primary account will have access to the personal quarantines of all secondary accounts in addition to its own.

    After configuring a primary account, you will still be able to log in to each secondary account and access its Bulk folder directly, but you will also have the option of managing all of your Bulk folders through your primary email account.

    To configure your primary account with access to your secondary accounts
    1. On FortiMail webmail, log in to your primary email account.
    2. Click the User Preference icon.
    3. In the Account Settings section, next to Secondary accounts, click Edit.
    4. A pop-up dialog appears that enables you to enter the email addresses and passwords of secondary accounts.

      All secondary email accounts must be on the same FortiMail network appliance. If you are unsure, ask your network administrator.

    5. Click Close.
    To access a secondary account’s Bulk folder
    1. On FortiMail webmail, log in to the primary account.
    2. From your user name drop-down list on the upper right corner, select Switch User and then select the secondary account.
    3. In the list of mailbox folders, click Bulk.