Use this command to use ICMP to test the connection between the FortiMail unit and another network device, and display information about the time required for network hops between the device and the FortiMail unit.
Enter the IP address or fully qualified domain name (FQDN) of the host.
This example tests connectivity between the FortiMail unit and http://docs.fortinet.com. In this example, the trace times out after the first hop, indicating a possible connectivity problem at that point in the network.
FortiMail# execute traceoute docs.fortinet.com
traceroute to docs.fortinet.com (22.214.171.124), 30 hops max, 38 byte packets
1 172.16.1.200 (172.16.1.200) 0.324 ms 0.427 ms 0.360 ms
2 * * *
This example tests the availability of a network route to the server example.com.
execute traceroute example.com
The CLI displays the following:
traceroute to example.com (192.168.1.10), 32 hops max, 72 byte packets
1 172.16.1.2 0 ms 0 ms 0 ms
2 10.10.10.1 <static.isp.example.net> 2 ms 1 ms 2 ms
3 10.20.20.1 1 ms 5 ms 1 ms
4 10.10.10.2 <core.isp.example.net> 171 ms 186 ms 14 ms
5 10.30.30.1 <isp2.example.net> 10 ms 11 ms 10 ms
6 10.40.40.1 73 ms 74 ms 75 ms
7 192.168.1.1 79 ms 77 ms 79 ms
8 192.168.1.2 73 ms 73 ms 79 ms
9 192.168.1.10 73 ms 73 ms 79 ms
10 192.168.1.10 73 ms 73 ms 79 ms
This example attempts to test connectivity between the FortiMail unit and example.com. However, the FortiMail unit could not trace the route, because the primary or secondary DNS server that the FortiMail unit is configured to query could not resolve the FQDN
example.com into an IP address, and it therefore did not know to which IP address it should connect. As a result, an error message is displayed.
FortiMail# execute traceroute example.com
traceroute: unknown host example.com
Command fail. Return code 1
To resolve the error message in order to perform connectivity testing, the administrator would first configure the FortiMail unit with the IP addresses of DNS servers that are able to resolve the FQDN
example.com. For details, see system dns.