Configuring administrator accounts
During initial setup, at least one administrator account was created. More administrator accounts can be created later.
You can grant permissions for each administrator to access a FortiMail Cloud tenant.
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If the new administrator does not have a FortiCloud account, log into Fortinet Technical Support. Create a sub-user or IAM user.
Administrators use the same credentials to sign on with both the Fortinet Technical Support website and FortiMail Cloud.
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Log into FortiMail Cloud.
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In the row of the tenant that the new administrator will access, click the Hostname column.
- If you want to restrict other administrator accounts' permissions to specific features, go to System > Administrator > Admin Profile. Click New and define a permissions scope. For details, see the FortiMail Cloud Administration Guide.
- Go to System > Administrator > Cloud Administrator.
- Click New.
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Configure the following settings:
GUI item
Description
Enable or disable the account. If disabled, the administrator account cannot access the FortiMail Cloud tenant.
Enter the name for this administrator account.
Match the username that is used to log into Fortinet Technical Support and FortiMail Cloud, which is either an email address or IAM username. Usernames are case sensitive.
Select the scope of the administrator account:
- System
- Domain
- Domain Group (MSSP only)
If Access level is Domain or Domain Group, the administrator cannot use the CLI.
Select the name of a protected domain.
This setting is available only if Access level is Domain.
Select the name of a group of protected domains.
This setting is available only if Access level is Domain Group.
Select the name of an administrator profile that determines which functional areas the administrator account may view or affect.
The default profile which allows full access to the FortiMail Cloud tenant is
cloud_admin
.Enter an IPv4 or IPv6 address or subnet from which this administrator can log in. Use dotted decimal format. You can add up to 10 trusted hosts.
For example, you might permit the administrator to log in to the FortiMail Cloud tenant from your office network only.
If you want the administrator to be able to access the FortiMail Cloud tenant from any IP address, use
0.0.0.0/0.0.0.0
. - Click Create.