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Known issues

Known issues

The following issues have been identified in FortiIsolator version 2.4.3. For inquiries about a particular bug or to report a bug, visit the Fortinet Support website.

Bug ID

Description

794271 Web Filter fails to block listed websites when the URL is appended with "www".
808586 Login feature does not work when "Remote Render" is enabled.
811494 Cannot open a new blank document on the Microsoft Office website.
811804 Cannot download and view files with Chinese characters in filename from Google Drive.
818354 Profile page UI design needs some adjustments.
822137 Clearing cookies from FortiIsolator behaves differently than in native mode.
826306 VM license expiration dates are not in sync in GUI and CLI.
843961 HA override does not work.
845905 Enabling "set remote-database-enabled 1" results in GUI maintenance.
845963 Delete option should be disabled for the "system_default" profile.
866137 Error when trying to cancel the deletion of a certificate.
871446 URL redirects 15 times during Gmail login with SAML.
872863 In Guest only mode, if you open several tabs and then return to the first web page after a few minutes, you cannot click or scroll.
873025 "Unsupported browser version" error when navigating some websites.
873617 Cannot open URLs with more than 4096 bytes in proxy mode.
873797 Cannot pass human verification.
876863 If the first NTLM login fails, the second login gets stuck until the cookie is cleared.
877045 Inaccurate status message when downloaded file is being scanned by FortiSandbox.
877319 Cannot copy and paste inside a Google document.
877338 Web page loading appears in blocks.
877888 FortiIsolator is blocked by certain websites as a robot suspect on AWS.
878062 Cannot copy Google image in proxy mode in specific situations.
878077

When you browse a blocked site with HTTP, a white screen displays with no error or warning.

878165 Logging into Spotify displays an error: "Playback of protected content is not enabled".
882349 Issues with uploading certificates with the same name.
882716 Session count gets messed up after enabling and disabling license.

884026

After HA is disabled for a cluster, the license with management IP of that cluster remains valid.

885159 Session number automatically increases after reboot.
886945 No response when you click the tabs under "Logs" on 1000F.
887515 If you disable and then enable the license in IP forwarding mode, web socket connection fails.
887919 Unexpected behavior when creating an ICAP profile via CLI and deleting the ICAP profile in GUI.
887931 The "show group-member" command does not show FSSO users.
888287 Antivirus and webfilter are not able to respond in FortiPoC environment..
888393 Log file download is slow and does not show progress or estimated time to completion.
888425 Fortiisolator icon does not show on Wikipedia in proxy mode.
889180 When Webfilter includes a regular expression URL with the star (*) character, FortiIsolator crashes when browsing any site.

889238

Logging into Outlook via FotiIsolator results in an error: "The request is blocked".

889710

Inconsistent license expiration dates for different nodes in HA cluster after HA is disabled.

889931

Unexpected "Login Option" behavior when NTML is enabled and SAML is disabled, which results in the error "Problem loading page".

Known issues

The following issues have been identified in FortiIsolator version 2.4.3. For inquiries about a particular bug or to report a bug, visit the Fortinet Support website.

Bug ID

Description

794271 Web Filter fails to block listed websites when the URL is appended with "www".
808586 Login feature does not work when "Remote Render" is enabled.
811494 Cannot open a new blank document on the Microsoft Office website.
811804 Cannot download and view files with Chinese characters in filename from Google Drive.
818354 Profile page UI design needs some adjustments.
822137 Clearing cookies from FortiIsolator behaves differently than in native mode.
826306 VM license expiration dates are not in sync in GUI and CLI.
843961 HA override does not work.
845905 Enabling "set remote-database-enabled 1" results in GUI maintenance.
845963 Delete option should be disabled for the "system_default" profile.
866137 Error when trying to cancel the deletion of a certificate.
871446 URL redirects 15 times during Gmail login with SAML.
872863 In Guest only mode, if you open several tabs and then return to the first web page after a few minutes, you cannot click or scroll.
873025 "Unsupported browser version" error when navigating some websites.
873617 Cannot open URLs with more than 4096 bytes in proxy mode.
873797 Cannot pass human verification.
876863 If the first NTLM login fails, the second login gets stuck until the cookie is cleared.
877045 Inaccurate status message when downloaded file is being scanned by FortiSandbox.
877319 Cannot copy and paste inside a Google document.
877338 Web page loading appears in blocks.
877888 FortiIsolator is blocked by certain websites as a robot suspect on AWS.
878062 Cannot copy Google image in proxy mode in specific situations.
878077

When you browse a blocked site with HTTP, a white screen displays with no error or warning.

878165 Logging into Spotify displays an error: "Playback of protected content is not enabled".
882349 Issues with uploading certificates with the same name.
882716 Session count gets messed up after enabling and disabling license.

884026

After HA is disabled for a cluster, the license with management IP of that cluster remains valid.

885159 Session number automatically increases after reboot.
886945 No response when you click the tabs under "Logs" on 1000F.
887515 If you disable and then enable the license in IP forwarding mode, web socket connection fails.
887919 Unexpected behavior when creating an ICAP profile via CLI and deleting the ICAP profile in GUI.
887931 The "show group-member" command does not show FSSO users.
888287 Antivirus and webfilter are not able to respond in FortiPoC environment..
888393 Log file download is slow and does not show progress or estimated time to completion.
888425 Fortiisolator icon does not show on Wikipedia in proxy mode.
889180 When Webfilter includes a regular expression URL with the star (*) character, FortiIsolator crashes when browsing any site.

889238

Logging into Outlook via FotiIsolator results in an error: "The request is blocked".

889710

Inconsistent license expiration dates for different nodes in HA cluster after HA is disabled.

889931

Unexpected "Login Option" behavior when NTML is enabled and SAML is disabled, which results in the error "Problem loading page".