Adding a local user for FIC service

Once you are sure that your FIC service is enabled on your FAC device, you can create local FAC users and enable them for FIC service using the following procedures:

1. From the FAC menu, click Authentication>User Management>Local Users.
2. From the top of the page, click Create New.
3. Specify a unique username.
4. For Role, select the User radio button.
5. Click OK.
6. On the Edit User page (depending on your FAC version), select One-Time Password (OTP) authentication > FortiToken > Choose Hardware or Mobile > Choose Default, Email or SMS if Mobile was chosen.
7. Click User Information.
8. Enter the user's first name and last name.

9. Enter the user's email address or SMS information as needed based on the option you chose earlier.

10. Click OK.

Once a user is created on FAC, information about the user automatically appears on the Users page of the FIC portal. If the user is the first user of the FAC that you've added for FIC service, the FAC device appears on the applications page as well.

FAC supports local and remote users. FAC remote users are those imported into FAC form an LDAP/AD or RADIUS server. They are stored in FAC without their passwords (which are still kept in the remote directory). Such imported users are stored in FAC as Remote Users, and are unique per directory.

Names of FIC users created on FAC show up on the FIC GUI and in email notifications with some unwanted characters in corner brackets before and/or after them.