On-demand

To create a support account for on-demand deployments:

1. Deploy and boot the FortiGate-VM on-demand Elastic Compute Cloud (EC2) instance.
2. In the AWS management console, view the newly booted instance's instance ID. You can see the account that this instance was launched in by clicking your credentials on the top navigation bar.

   

3. Obtain the FortiGate-VM serial number:
   1. Log into the FortiGate-VM GUI management console.
   2. From the Dashboard, copy the FortiGate-VM serial number. You provide this serial number when registering your instance with Fortinet. Your instance requires Internet access for FortiCloud to assign this serial number to it. Internet access is also required for the instance to report the AWS account ID that it detects to FortiCloud.
4. Go to Customer Service & Support and create a new account or log in with an existing account.
5. Go to Asset Management > Register Now to start the registration process.
6. In the Registration Code field, enter the serial number, and select Next.
7. In the AWS account ID field, enter the account ID that you gathered from AWS. In this example, the AWS account ID is 980...837.

   

   If you provide an AWS account ID that does not match the one that the FortiGate reported to FortiCare during its initial bootup, FortiCloud rejects it.

   

8. Complete the registration.
9. After completing registration, contact Fortinet Customer Support and provide your FortiGate instance's serial number and the email address associated with your Fortinet account.