Fortinet white logo
Fortinet white logo

OpenStack Administration Guide

Troubleshooting OpenStack Horizon SDN connector

Troubleshooting OpenStack Horizon SDN connector

You can check if API calls are made successfully by running the following in the CLI:

diagnose debug enable

diagnose debug application openstackd -1

The console displays that debug messages are on for 30 minutes.

In the FortiOS GUI, toggle the SDN connector to disable it, then reenable it. If the SDN connector was configured correctly and can populate IP addresses, the CLI output resembles the following:

openstackd exit

openstackd start

openstackd request new tokens

openstackd request new token for project demo

openstackd request new token for project admin

openstackd list IP addresses for project admin successfully

openstackd list IP addresses for project demo successfully

openstackd finished address update

If something fails, the CLI shows the reason. The following example shows that the OpenStack identity's URL (IP address) may be incorrect:

FGVM123456 (global) # openstackd safeguard_fn()-1701

openstackd request new tokens

openstackd invalid url

openstackd failed to get unscoped token

openstackd failed to get token

Troubleshooting OpenStack Horizon SDN connector

Troubleshooting OpenStack Horizon SDN connector

You can check if API calls are made successfully by running the following in the CLI:

diagnose debug enable

diagnose debug application openstackd -1

The console displays that debug messages are on for 30 minutes.

In the FortiOS GUI, toggle the SDN connector to disable it, then reenable it. If the SDN connector was configured correctly and can populate IP addresses, the CLI output resembles the following:

openstackd exit

openstackd start

openstackd request new tokens

openstackd request new token for project demo

openstackd request new token for project admin

openstackd list IP addresses for project admin successfully

openstackd list IP addresses for project demo successfully

openstackd finished address update

If something fails, the CLI shows the reason. The following example shows that the OpenStack identity's URL (IP address) may be incorrect:

FGVM123456 (global) # openstackd safeguard_fn()-1701

openstackd request new tokens

openstackd invalid url

openstackd failed to get unscoped token

openstackd failed to get token