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Administration Guide

Downloading converted configuration files

Downloading converted configuration files

Converted configuration files for a ticket are available when the ticket status is Service Delivered.

To download converted configuration files:
  1. Go to FortiConverter > Tickets.

  2. Locate and select your ticket with a status of Service Delivered. An Edit button is displayed.

  3. Click Edit to display ticket details on the following tabs: Summary, Files, Message.

  4. Click Files.

    The converted configuration files are displayed under Converted config files.

  5. Download the files by using one of the following options:

    • Select a file, and click Download.

    • Click Download All Files.

Downloading converted configuration files

Downloading converted configuration files

Converted configuration files for a ticket are available when the ticket status is Service Delivered.

To download converted configuration files:
  1. Go to FortiConverter > Tickets.

  2. Locate and select your ticket with a status of Service Delivered. An Edit button is displayed.

  3. Click Edit to display ticket details on the following tabs: Summary, Files, Message.

  4. Click Files.

    The converted configuration files are displayed under Converted config files.

  5. Download the files by using one of the following options:

    • Select a file, and click Download.

    • Click Download All Files.