Upgrading to FortiGate Cloud Premium Portal (Beta)
A FortiGate Cloud Premium Portal (Beta) is available to upgrade your FortiGate Cloud environment to. For FortiGate Cloud Premium Portal (Beta) feature descriptions, see Features.
The following summarizes eligibility requirements for FortiGate Cloud Premium Portal (Beta):
- Regular accounts:
- In global (Canada), U.S., and Europe regions.
- All FortiGates must be registered to the same account in FortiCloud Asset Management.
Devices with the FortiGate Cloud subscription (Management, Analysis, and 1-year log retention license) must be on FortiOS 7.0.2 or a later version.
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Multitenancy-enabled accounts:
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FortiGate Cloud Premium Portal (Beta) supports multitenancy using FortiCloud organizations.
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Legacy multitenancy accounts should migrate to organizations to upgrade.
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FortiGate Cloud Premium Portal (Beta) does not currently support the Japan region.
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If using multiple regions, you must perform the upgrade for each region separately.
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To upgrade your environment:
- Add FortiGates with a FortiGate Cloud subscription (FortiGate Cloud Management, Analysis, and 1 Year Log Retention) to your FortiCloud account.
- Upgrade all FortiGates with a subscription to FortiOS 7.0.2 or a later version. FortiGate Cloud Premium Portal (Beta) allows FortiGates without a subscription to have any version of FortiOS installed.
- Log in to your FortiGate Cloud environment.
- The portal displays an upgrade dialog. Read and select the acknowledgment checkboxes, then click Proceed with Upgrade. The dialog only displays for the first user who logs in to an account that is eligible for upgrade. If you do not see the upgrade dialog, click the Upgrade button in the upper right corner. The upgrade typically takes five minutes. If the upgrade cannot complete after 30 minutes, it times out and you can restart the upgrade procedure.
Existing logs and reports from a FortiGate with a FortiGate Cloud Service subscription will be migrated to the FortiGate Cloud Premium Portal (Beta). The data migration will take place once the account has been successfully upgraded. However, the completion time may vary depending on the data size.
See the FortiGate Cloud Premium Portal (Beta) Administration Guide for details on FortiGate Cloud Premium Portal (Beta).