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Special notes

Special notes

  • Not all receivers can receive SMS notifications. Be sure to adjust the receiver sequence to ensure that the first receiver always gets SMS notifications.
  • When upgrading to FortiExtender 7.4.3, you must also upgrade the modem firmware. You can either upgrade the entire firmware package version 22.0.0 (or later) or only the firmware/pri inside the package.
  • Upon reboot, FortiExtender will try to discover the FortiGate or FortiExtender Cloud that manages it, depending on your existing configuration. Because of this, there might be a short delay before the device reconnects to the FortiGate or FortiExtender Cloud.
  • In order for FortiExtender to forward syslog messages to a remote syslog server, the syslog server and the FortiExtender LAN port must be part of the same subnet.
  • FortiExtender and FortiGate share the same LTE IP in WAN-extension mode. In pre-4.2.2 releases, FortiExtender does not allow access to ssh/https/http/telnet service via the LTE interface, so traffic to those default services goes to FortiGate. FortiExtender 4.1.7 and 4.2.2 add local ssh/https/telnet/http service support via the LTE interface. To distinguish local services from FortiGate services, you must configure FortiExtender to use different ports. Otherwise, all traffic to these default services will be sent to FortiExtender locally instead of the FortiGate. Below are the configuration changes you must make after upgrading from a pre-4.2.2 release:

    config system management

    config local-access

    set https 22443

    set ssh 2222

    end

    end

Special notes

  • Not all receivers can receive SMS notifications. Be sure to adjust the receiver sequence to ensure that the first receiver always gets SMS notifications.
  • When upgrading to FortiExtender 7.4.3, you must also upgrade the modem firmware. You can either upgrade the entire firmware package version 22.0.0 (or later) or only the firmware/pri inside the package.
  • Upon reboot, FortiExtender will try to discover the FortiGate or FortiExtender Cloud that manages it, depending on your existing configuration. Because of this, there might be a short delay before the device reconnects to the FortiGate or FortiExtender Cloud.
  • In order for FortiExtender to forward syslog messages to a remote syslog server, the syslog server and the FortiExtender LAN port must be part of the same subnet.
  • FortiExtender and FortiGate share the same LTE IP in WAN-extension mode. In pre-4.2.2 releases, FortiExtender does not allow access to ssh/https/http/telnet service via the LTE interface, so traffic to those default services goes to FortiGate. FortiExtender 4.1.7 and 4.2.2 add local ssh/https/telnet/http service support via the LTE interface. To distinguish local services from FortiGate services, you must configure FortiExtender to use different ports. Otherwise, all traffic to these default services will be sent to FortiExtender locally instead of the FortiGate. Below are the configuration changes you must make after upgrading from a pre-4.2.2 release:

    config system management

    config local-access

    set https 22443

    set ssh 2222

    end

    end