Setting up exclusions with other AV products
If another AV product is also installed on the machine, you must exclude AV exceptions in both FortiEDR and the other AV product to avoid collision which might cause the endpoint to run slowly or hang:
- In FortiEDR, add exclusion paths for the other AV product according to the directions in the other AV product. Note that FortiEDR supports exclusions on Windows only.
- In the other AV product, add the following exclusion paths for FortiEDR:
Windows
macOS
Linux
%ProgramData%\FortiEDR\%ProgramFiles%\Fortinet\FortiEDR%ProgramFiles%\Fortinet\FortiEDR\FortiEDRCollector.exe%ProgramFiles%\Fortinet\FortiEDR\FortiEDRCollectorService.exe%ProgramFiles%\Fortinet\FortiEDR\FortiEDRAvScanner.exe%ProgramFiles%\Fortinet\FortiEDR\FortiEDRInventoryScanner.exe%ProgramFiles%\Fortinet\FortiEDR\FortiEDRIotDiscovery.exe%windir%\System32\drivers\FortiEDRAvDriver_*.sys%windir%\System32\drivers\FortiEDRBaseDriver_*.sys%windir%\System32\drivers\FortiEDRElamDriver_*.sys%windir%\System32\drivers\FortiEDRIotDriver_*.sys%windir%\System32\drivers\FortiEDRWinDriver_*.sys
/Library/FortiEDR/Applications/FortiEDR.app/Library/FortiEDR/FortiEDRCollector/Library/FortiEDR/FortiEDRCollectorTray/Library/FortiEDR/FortiEDRConfig/Library/FortiEDR/FortiEDRDrive/Library/Extensions/FortiEDRDriver.kext
/sbin/FortiEDRCollector/opt/FortiEDRCollector