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23.1.0

Purchase Option 2 - Through FortiConverter Service Portal

Purchase Option 2 - Through FortiConverter Service Portal

Order online through FortiConverter Service Portal is only available for North America users.

Prerequisite

FGT/FWF device(s) are already registered with your FortiCare account. Fortinet only supports account that has less than 50 assets.

Steps to order online through the FortiConverter Service Portal

  1. Go to FortiConverter Service Portalhttps://service.forticonverter.com/
  2. Click the Login button to input your FortiCloud account name and password.
  3. After login, click "Devices" tab and select the FGT/FWF device(s) which you want to purchase. (The FGT/FWF device(s) shall be the target device, which the configuration will be migrated to.) Search your target device from the table by entering the model or serial number.
  4. Locate the FGT/FWF device which you want to migrate configurations to and click the "Shopping Cart" icon.

    If you need to purchase this service for multiple FGT/FWF devices, please select the devices and click the "Purchase License" icon on top of the device table.

    You will be re-directed to Fortinet Support Portal - https://support.fortinet.com/.

  5. The FortiConverter Service SKU for the selected FGT device(s) will be automatically added to your shopping cart.
  6. Follow the online purchase wizard to complete the purchase. Input billing information and click Next to proceed.
  7. Review order details and click Confirm to place your order.
  8. The status will be shown as "Order Processing" in Purchase History, it may take up to 48 hours to process. You will receive an email confirmation about your order. Once your order has been fulfilled, Fortinet will send you an email to update the latest order status.

Purchase Option 2 - Through FortiConverter Service Portal

Order online through FortiConverter Service Portal is only available for North America users.

Prerequisite

FGT/FWF device(s) are already registered with your FortiCare account. Fortinet only supports account that has less than 50 assets.

Steps to order online through the FortiConverter Service Portal

  1. Go to FortiConverter Service Portalhttps://service.forticonverter.com/
  2. Click the Login button to input your FortiCloud account name and password.
  3. After login, click "Devices" tab and select the FGT/FWF device(s) which you want to purchase. (The FGT/FWF device(s) shall be the target device, which the configuration will be migrated to.) Search your target device from the table by entering the model or serial number.
  4. Locate the FGT/FWF device which you want to migrate configurations to and click the "Shopping Cart" icon.

    If you need to purchase this service for multiple FGT/FWF devices, please select the devices and click the "Purchase License" icon on top of the device table.

    You will be re-directed to Fortinet Support Portal - https://support.fortinet.com/.

  5. The FortiConverter Service SKU for the selected FGT device(s) will be automatically added to your shopping cart.
  6. Follow the online purchase wizard to complete the purchase. Input billing information and click Next to proceed.
  7. Review order details and click Confirm to place your order.
  8. The status will be shown as "Order Processing" in Purchase History, it may take up to 48 hours to process. You will receive an email confirmation about your order. Once your order has been fulfilled, Fortinet will send you an email to update the latest order status.