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Identity & Access Management (IAM)

24.4.0

Switching Two-Factor Authentication methods

Switching Two-Factor Authentication methods

You can switch authentication methods from your account settings. Users logging in using email account credentials cannot switch to the email Two-Factor Authentication method and are encouraged to switch to the FortiToken method for better security.

To switch Two-Factor Authentication methods:
  1. Log in to the portal.

  2. Click the Account menu at the top-right of portal and select Security Credentials.

  3. In the navigation pane, click Two Factor Authentication. The Two Factor Authentication page opens.

  4. Select the new authentication method and click Update.

  5. A verification dialog will open. The dialog that appears is dependent on the authentication method you chose. Follow the steps provided in the dialog to complete verification.

  6. Click Submit.

Switching Two-Factor Authentication methods

Switching Two-Factor Authentication methods

You can switch authentication methods from your account settings. Users logging in using email account credentials cannot switch to the email Two-Factor Authentication method and are encouraged to switch to the FortiToken method for better security.

To switch Two-Factor Authentication methods:
  1. Log in to the portal.

  2. Click the Account menu at the top-right of portal and select Security Credentials.

  3. In the navigation pane, click Two Factor Authentication. The Two Factor Authentication page opens.

  4. Select the new authentication method and click Update.

  5. A verification dialog will open. The dialog that appears is dependent on the authentication method you chose. Follow the steps provided in the dialog to complete verification.

  6. Click Submit.