Portals with resource-based permission
Resource-based permissions allow user permissions to be assigned by feature, instead of assigning permissions for the entire portal. The following FortiCloud portals use resource-based permissions to allow access:
Asset Management
The Asset Management portal uses resource-based permissions to control access to various features and portal pages. See the Asset Management Guide for more information.
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Resource |
Description |
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|---|---|---|---|
| Entitlement Management | Provide control over entitlements, including entitlement (product, contract, license) registration, Pending Registration, Online Renew, and Marketplace features. The user can be granted Read Only, Read & Write, or No Access privileges. | ||
| Asset Maintenance | Provide control over available assets, including license downloading, decommissioning, deregistration, TradeUp, transfer, and folder management. The user can be granted Read Only, Read & Write, or No Access privileges. | ||
| Renewal Notice |
Provide the user with product renewal notifications. The user can be granted Read Only or No Access privileges.
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| Vulnerability List | Provide the user access to the product vulnerability list. The user can be granted Read Only or No Access privileges. | ||
| Account Services |
Provide access to account-level products or services, including Account Services, FortiMeter, and the ELA Profile. The user can be granted Read Only, Read & Write, or No Access privileges. |
IAM
The Identity & Access Management portal uses resource-based permissions to control access to their own account and the creation and management of other users.
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Resource |
Description |
|---|---|
| User/Permissions | Provide control over users, user groups, permission profiles, and migrating sub users. The user can be granted Read Only, Read & Write, or No Access privileges. |
| Account | Provide account management capabilities, including managing Account Settings. The user can be granted Read Only, Read & Write, or No Access privileges. |
| Credentials | Provide control over account Security Credentials. The user can be granted Read Only, Read & Write, or No Access privileges. |
FortiCare
The FortiCare New portal uses resource-based permissions to control access to ticketing features. The FortiCare New permissions can be assigned using the FortiCare New option.
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Resource |
Description |
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|---|---|---|---|
| Customer Service Tickets | Allow the user to create and track tickets pertaining to contracts and account management. The user can be granted Read Only, Read & Write, or No Access privileges. | ||
| Technical Support Tickets | Allow the user to create and track tickets for technical issues. The user can be granted Read Only, Read & Write, or No Access privileges. | ||
| RMA Tickets | Allow the user to create and track tickets pertaining to DOA and RMA assets. The user can be granted Read Only, Read & Write, or No Access privileges. | ||
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Advanced Service Requests |
Allow the user to submit an Advanced Service request for professional assistance. The user can be granted Read Only, Read & Write, or No Access privileges.
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Incident Response Ticket |
Allow the user to submit an Incident Response ticket for evaluation. The user can be granted Read Only, Read & Write, or No Access privileges.
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Web Chat |
Allow the user to join live web chats with Fortinet support. The user can be granted Read & Write or No Access privileges. |
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Survey Tickets |
Allow the user to submit feedback in the ticket survey. The user can be granted Read & Write or No Access privileges. |
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The FortiCare Legacy portal permissions can be assigned using the role-based FortiCare Legacy option. |