Joining an organization

A Member Account must have an Invitation Token to join an organization. See Invitations.

Member Accounts can also be created directly in the Organization Portal using the New Member Account button. See Creating new Member Accounts.

To join an organization:

1. In the Organization Portal (https://support.fortinet.com/organizations/), click Join Organization.

   

   You cannot join an organization if the Root account's FortiCloud Premium contract is expired. See Prerequisites.

   The Input Invitation Token page opens.

2. In the Invitation Token field, enter the token and click Next. The Organization Info Preview page opens.

   

3. Review the information and click Next. The Terms & Agreement page opens.
4. Read and accept the terms of the agreement and click Submit. The Complete page opens.

   

5. Click Close & Go to IAM.

   

You will be notified when your request to join has been approved.

Member Accounts can create the account password by using the Forgot Password? feature when logging into the portal.