FortiExtender
FortiExtender services and contracts can be renewed or upgraded from the Marketplace > Spending page.
To renew a FortiExtender service or contract:
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Go to Marketplace > Spending.
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Select FortiExtender.
The Add Products page is displayed.
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Select the products you want to renew:
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Select Select from Product List and choose the products to renew. You can filter assets by expiry date and product model, or use the Search field to locate specific products.
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Select Input Serial Numbers and enter the product serial number of the product you want to renew.
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Select Renew. The selected products are displayed in accordion dropdown menus.
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For each product model, select a renewal package:
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Select the Term of the renewal package.
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Select number of CPUs from the Support Range/Seats dropdown list, if required.
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Select the type of renewal package from the predefined bundles.
Click the i beside Select a Predefined Bundle for more information on what is included with each bundle.
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Select any Add-On services.
If an Add-On is already included, it will be greyed out and unavailable to select.
The Total Points Cost will update.
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Click Preview My Order. The Order Summary is displayed.
If you do not have enough FortiPoints registered to complete the renewal, a warning message is displayed and you are prompted to register more points.
- Add a Description to the transaction.
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Click Place My Order. A transaction summary is displayed and the transaction is added to the History page.
To upgrade a FortiExtender service or contract:
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Go to Marketplace > Spending.
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Select FortiExtender.
The Add Products page is displayed.
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Select the products you want to upgrade:
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Select Select from Product List and choose the products to upgrade. You can filter assets by expiry date and product model, or use the Search field to locate specific products.
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Select Input Serial Numbers and enter the product serial number of the product you want to upgrade.
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Select Renew.
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Select the End Date calendar to select the end date of the upgrade package.
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For each product model, select an upgrade package:
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Select the type of upgrade package from the predefined bundles.
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Select any Add-On services.
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Click Preview My Order.
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Click Place My Order.