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Resolved issues

Resolved issues

The following issues have been fixed in version 7.4.1. For inquiries about a particular bug, contact Customer Service & Support.

Avatar and social login information

Bug ID

Description

1075028 Avatar image not displayed in FortiClient console.

Deployment and installers

Bug ID

Description

1039041 Unable to open FortiClient after getting a scheduled deployment task.
1057992 FortiClient online installer is returning digital a signature invalid error when trying to install.
1076809 Updating from version 7.2.4 to 7.2.5 disables the FortiESNAC on the Microsoft register key.
1083623 FortiClient shows a reboot prompt in a loop after upgrade.

Endpoint control

Bug ID Description
975704 FortiClient is not reporting Most Recent Completed Scan time stamp due to incorrect last scan time on the EMS dashboard.
1045373 FortiClient installer created on FortiClient EMS will not auto register if user profile has non-English alphabet in it.

Endpoint management

Bug ID

Description

1034892 Can't download diagnostic logs for FortiClient from FortiClient EMS.

Install and upgrade

Bug ID

Description

1035052 FortiClient stops FortiMonitor Agent Service for Windows.
1057335 FortiAuthenticator Windows Agent broke after the FortiClient upgrade.

Logs

Bug ID

Description

1027844 FortiClient UTM and system event logs do not appear in FortiAnalyzer.
1041193 FortiClient logging to FortiAnalyzer isnot working using translated port.

Malware Protection and Sandbox

Bug ID

Description

946756 USB events are logged when there is an allow rule configured.
948985 AV engine failed to verify the signature after update_task downloaded an AV signature.
996431 Remote NDIS Device cannot blocked when the net class device is set to block in Removable Media Access function.
1005341 FortiClient stops reporting AV signatures to EMS when Malware Protection tab is hidden.
1034857 FortiClient does not send the file to FortiSandbox for analysis if the hashes are the same.
1060437 FortiClient Cloud Sandbox is not scanning downloaded files from Outlook.

Onboarding

Bug ID

Description

1018839 FortiClient console fails to open automatically upon clicking the SAML notification.

Privilege Access Management

Bug ID

Description

797048 The recorded video uploaded shows only a part of the application window.
1045815 FortiPAM browser agent causes customer's PAC file configuration to not work.
1071343 FortiPAM extension doesn't fill credentials on wordpress sites correctly.

Real-time Protection

Bug ID

Description

1036535 C:\PublishedSites\ files are detected as threats by FortiClient and quarantined.

Remote Access

Bug ID

Description

933603 SSL VPN connection is being dropped intermittently because of error 0x2747.
970982 FortiClient GUI is getting stuck in the disconnecting screen when connected from the tray.
1010271 When VPN connection name on FortiClient has more than 10 Japanese characters, VPN connection fail.
1052284 Per-machine pre-logon tunnel is not work by per-user auto connect configuration.
1059326 VPN before log on fails with Use Windows Credentials.
1060034 VPN before logon displays the incorrect tunnel list order.
1062785 FortiClient truncates domain\user input during VPN authentication.

Remote Access - IPsec VPN

Bug ID

Description

969995 Autoconnect is not working reliably with IPsec VPN using credentials, OTP, and client certificate.
973544 IPsec and SAML login doesn't support for Use external browser as user agent for authentication.
974157 IPsec SAML with redundant gateways fails to start.
993280 The FortiGate does not answer on the right port during P2 initiation of Dial-uP VPN with NAT-T.
995183 VPN IPsec IKEv2 with RSA authentication asks for FortiToken even if multi-factor authentication is disabled on the FortiGate.
1005025 FortiClient notification VPN blocked, please contact IT administrator prompts again after clicking OK.
1037063 IKEv2 SAML login failed to work if choosing electron as SAML authentication framework and FortiClient failed to validate server certificate.
1058958 Save-Password is not working when we enable Disable Connect/Disconnect from EMS thus failing autoconnect and always up.
1079599 FortiClient IPsec with save username makes a double slash after disconnection.

Remote Access - SSL VPN

Bug ID

Description

920383 FortiClient always enables Turn off smart multi-homed name resolution on the Windows after successful connection.
922941 Connect to SSL VPN with FQDN resolved to both IPv4 and IPv6 as remote gateway but it stopped at 98 percent.
942668 Split-DNS on SSL VPN is only resolving the 1st DNS server.
964036 Gateway selection based on Ping speed or TCP round trip doesn't work.
986416 FortiClient (Windows) always-up is not working when endpoint wakes up from sleep.
997010 FortiClient fails to establish the SSL VPN tunnel to alternative server when primary server is down using Server method.
1000589 VPN stuck on connecting and error 6005 if SAML takes longer than 60 seconds.
1002456 After upgrading FortiClient to 7.2.3, customize host check fail warning doesn't appear when a tag is on the device.
1006295 FortiClient fails to consistently connect (40%) with DNS round robin of FortiGates.
1007613 sslvpn-ems-sn-check error is not descriptive on SAML VPNSSL connections.
1011690 SamlGetResponseUsingWebBrowser could not start SamlAuthWB.exe.
1012434 SAML VPN username is not saved when the user closes internal SAML authentication window deliberately.
1016971 FortiClient 7.2.4 GA for Windows fails to auto-connect and gets stuck in Connecting state until reboot.
1023437 The VPN connection can not be established automatically after sleep status.
1024973 FortiCIient SAML VPN stuck in connecting state when authentication timed out.
1029584 FortiClient doesn't apply FortiOS SSL VPN custom hostcheck-error message rather than using default one.
1034836 SSL VPN (without SAML) throws the credentials prompt repeatedly even if the correct credntials are shared.
1038155 SSL VPN always-up fails when both tunnel-connect-without-reauth and vpn-ems-sn-check are enabled.
1039560 FortiClient does not automatically reconnect to SSL VPN after FortiGate cluster failover.
1039896 Windows fails to auto-connect after switching network adapter with keep running = 1 and XAuth is disabled.
1040725 VPN before logon is unable to connect after sleep until 2 or 3 attempts and the first attempt always fails.
1049241 FortiClient does not connect daily and laptop has to be rebooted to connect again.
1049437 FortiClient connects to SSL VPN despite SSL VPN server certificate being revoked.
1050911 SAML authentication login loop occurs with internal browser.
1052659 FortiClient gets stuck at 98% and unable to reconnect when endpoint is left in standby for a couple of hours until reboot.
1056908 SSL VPN connection using FortiClient with SAML opens a duplicate session.
1063310 SSL VPN use machine certificate fails to connect when launched from Fortitray.
1063513 Receive a host check error (-7006) after login if enabling either Realtime Antivirus or both for Hostcheck in SSL VPN portal.
1066122 Random VPN disconnects in some environment with Azure as SAML.
1071790 FortiClient VPN before logon failed with OS host check.
1078571 When auto-connect is enabled and VPN gateway is not reachable, it is stuck in a loop.
1083352 FortiClient does not wait for the On-fabric status check before auto-connect tunnel starts when waking up from sleep.

Vulnerability Scan

Bug ID

Description

913032 EMS doesn’t update the vulnerability events correctly after vulnerability scan is performed from FortiClient.

Web Filter and plugin

Bug ID

Description

975694 FortiClient blocks Outlook and multiple destinations due unknown category error.
1036511 ChatGPT is identified as Informationstechnologie instead of AI.
1040592 Web Filter plugin requires web browser restart in order to work.
1043986 FortiClient Web Filter is blocking the URL data:application/vnd and exclusions don't work.
1057601 Web Filter browser extension ignores the Bypass Private IP setting during file downloads.
1069196 FortiClient Web Filter is not blocking access to unauthorized site with the Web Filter enabled.
1075358 FortiClient 7.2.5 Web Filter extension blocks some websites that have links to different catgeories.
1083774 Web Filter may block all sites for up to five minutes when rating error occurs.

ZTNA connection rules

Bug ID

Description

831943 ZTNA client certificate is not getting removed from user certificate store after FortiClient is uninstalled.
990864 With SAML for ZTNA authentication, after closing the first session, the second session continues to request credentials.
1013466 FortiClient ZTNA destination for custom app with .NET8 Maui not working as expected.
1022199 FortiClient endpoint failed to handle DNS request for IPv6 and Tkey packets.
1031633 ZTNA Destinationsis not working when using the SAP GUI.
1054366 VPN status is displayed incorrectly and ZTNA sometimes fails to pop up authentication.

Security posture tags

Bug ID

Description

956947 Security posture tags disappear from FortiClient avatar page if a different user logs in to Windows machine.
988510 Windows OS tag with latest update within 30 days does not work reliably.

Zero Trust telemetry

Bug ID

Description

1055456 Endpoint reregisters to old FortiClient Cloud instance when using the Switch option.
1077673 FortiClient does not connect to FortiClient Cloud due to authentication error.

Other

Bug ID

Description

984763 NETIO.SYS/FortiWF2.sys causes blue screen of death (BSOD) on Windows 10 with FortiClient.

Common Vulnerabilities and Exposures

Bug ID

Description

1043013

FortiClient (Windows) 7.4.1 is no longer vulnerable to the following CVE Reference:

  • CVE-2024-36507

Visit https://fortiguard.com/psirt for more information.

1043014

FortiClient (Windows) 7.4.1 is no longer vulnerable to the following CVE Reference:

  • CVE-2024-47574

Visit https://fortiguard.com/psirt for more information.

Resolved issues

Resolved issues

The following issues have been fixed in version 7.4.1. For inquiries about a particular bug, contact Customer Service & Support.

Avatar and social login information

Bug ID

Description

1075028 Avatar image not displayed in FortiClient console.

Deployment and installers

Bug ID

Description

1039041 Unable to open FortiClient after getting a scheduled deployment task.
1057992 FortiClient online installer is returning digital a signature invalid error when trying to install.
1076809 Updating from version 7.2.4 to 7.2.5 disables the FortiESNAC on the Microsoft register key.
1083623 FortiClient shows a reboot prompt in a loop after upgrade.

Endpoint control

Bug ID Description
975704 FortiClient is not reporting Most Recent Completed Scan time stamp due to incorrect last scan time on the EMS dashboard.
1045373 FortiClient installer created on FortiClient EMS will not auto register if user profile has non-English alphabet in it.

Endpoint management

Bug ID

Description

1034892 Can't download diagnostic logs for FortiClient from FortiClient EMS.

Install and upgrade

Bug ID

Description

1035052 FortiClient stops FortiMonitor Agent Service for Windows.
1057335 FortiAuthenticator Windows Agent broke after the FortiClient upgrade.

Logs

Bug ID

Description

1027844 FortiClient UTM and system event logs do not appear in FortiAnalyzer.
1041193 FortiClient logging to FortiAnalyzer isnot working using translated port.

Malware Protection and Sandbox

Bug ID

Description

946756 USB events are logged when there is an allow rule configured.
948985 AV engine failed to verify the signature after update_task downloaded an AV signature.
996431 Remote NDIS Device cannot blocked when the net class device is set to block in Removable Media Access function.
1005341 FortiClient stops reporting AV signatures to EMS when Malware Protection tab is hidden.
1034857 FortiClient does not send the file to FortiSandbox for analysis if the hashes are the same.
1060437 FortiClient Cloud Sandbox is not scanning downloaded files from Outlook.

Onboarding

Bug ID

Description

1018839 FortiClient console fails to open automatically upon clicking the SAML notification.

Privilege Access Management

Bug ID

Description

797048 The recorded video uploaded shows only a part of the application window.
1045815 FortiPAM browser agent causes customer's PAC file configuration to not work.
1071343 FortiPAM extension doesn't fill credentials on wordpress sites correctly.

Real-time Protection

Bug ID

Description

1036535 C:\PublishedSites\ files are detected as threats by FortiClient and quarantined.

Remote Access

Bug ID

Description

933603 SSL VPN connection is being dropped intermittently because of error 0x2747.
970982 FortiClient GUI is getting stuck in the disconnecting screen when connected from the tray.
1010271 When VPN connection name on FortiClient has more than 10 Japanese characters, VPN connection fail.
1052284 Per-machine pre-logon tunnel is not work by per-user auto connect configuration.
1059326 VPN before log on fails with Use Windows Credentials.
1060034 VPN before logon displays the incorrect tunnel list order.
1062785 FortiClient truncates domain\user input during VPN authentication.

Remote Access - IPsec VPN

Bug ID

Description

969995 Autoconnect is not working reliably with IPsec VPN using credentials, OTP, and client certificate.
973544 IPsec and SAML login doesn't support for Use external browser as user agent for authentication.
974157 IPsec SAML with redundant gateways fails to start.
993280 The FortiGate does not answer on the right port during P2 initiation of Dial-uP VPN with NAT-T.
995183 VPN IPsec IKEv2 with RSA authentication asks for FortiToken even if multi-factor authentication is disabled on the FortiGate.
1005025 FortiClient notification VPN blocked, please contact IT administrator prompts again after clicking OK.
1037063 IKEv2 SAML login failed to work if choosing electron as SAML authentication framework and FortiClient failed to validate server certificate.
1058958 Save-Password is not working when we enable Disable Connect/Disconnect from EMS thus failing autoconnect and always up.
1079599 FortiClient IPsec with save username makes a double slash after disconnection.

Remote Access - SSL VPN

Bug ID

Description

920383 FortiClient always enables Turn off smart multi-homed name resolution on the Windows after successful connection.
922941 Connect to SSL VPN with FQDN resolved to both IPv4 and IPv6 as remote gateway but it stopped at 98 percent.
942668 Split-DNS on SSL VPN is only resolving the 1st DNS server.
964036 Gateway selection based on Ping speed or TCP round trip doesn't work.
986416 FortiClient (Windows) always-up is not working when endpoint wakes up from sleep.
997010 FortiClient fails to establish the SSL VPN tunnel to alternative server when primary server is down using Server method.
1000589 VPN stuck on connecting and error 6005 if SAML takes longer than 60 seconds.
1002456 After upgrading FortiClient to 7.2.3, customize host check fail warning doesn't appear when a tag is on the device.
1006295 FortiClient fails to consistently connect (40%) with DNS round robin of FortiGates.
1007613 sslvpn-ems-sn-check error is not descriptive on SAML VPNSSL connections.
1011690 SamlGetResponseUsingWebBrowser could not start SamlAuthWB.exe.
1012434 SAML VPN username is not saved when the user closes internal SAML authentication window deliberately.
1016971 FortiClient 7.2.4 GA for Windows fails to auto-connect and gets stuck in Connecting state until reboot.
1023437 The VPN connection can not be established automatically after sleep status.
1024973 FortiCIient SAML VPN stuck in connecting state when authentication timed out.
1029584 FortiClient doesn't apply FortiOS SSL VPN custom hostcheck-error message rather than using default one.
1034836 SSL VPN (without SAML) throws the credentials prompt repeatedly even if the correct credntials are shared.
1038155 SSL VPN always-up fails when both tunnel-connect-without-reauth and vpn-ems-sn-check are enabled.
1039560 FortiClient does not automatically reconnect to SSL VPN after FortiGate cluster failover.
1039896 Windows fails to auto-connect after switching network adapter with keep running = 1 and XAuth is disabled.
1040725 VPN before logon is unable to connect after sleep until 2 or 3 attempts and the first attempt always fails.
1049241 FortiClient does not connect daily and laptop has to be rebooted to connect again.
1049437 FortiClient connects to SSL VPN despite SSL VPN server certificate being revoked.
1050911 SAML authentication login loop occurs with internal browser.
1052659 FortiClient gets stuck at 98% and unable to reconnect when endpoint is left in standby for a couple of hours until reboot.
1056908 SSL VPN connection using FortiClient with SAML opens a duplicate session.
1063310 SSL VPN use machine certificate fails to connect when launched from Fortitray.
1063513 Receive a host check error (-7006) after login if enabling either Realtime Antivirus or both for Hostcheck in SSL VPN portal.
1066122 Random VPN disconnects in some environment with Azure as SAML.
1071790 FortiClient VPN before logon failed with OS host check.
1078571 When auto-connect is enabled and VPN gateway is not reachable, it is stuck in a loop.
1083352 FortiClient does not wait for the On-fabric status check before auto-connect tunnel starts when waking up from sleep.

Vulnerability Scan

Bug ID

Description

913032 EMS doesn’t update the vulnerability events correctly after vulnerability scan is performed from FortiClient.

Web Filter and plugin

Bug ID

Description

975694 FortiClient blocks Outlook and multiple destinations due unknown category error.
1036511 ChatGPT is identified as Informationstechnologie instead of AI.
1040592 Web Filter plugin requires web browser restart in order to work.
1043986 FortiClient Web Filter is blocking the URL data:application/vnd and exclusions don't work.
1057601 Web Filter browser extension ignores the Bypass Private IP setting during file downloads.
1069196 FortiClient Web Filter is not blocking access to unauthorized site with the Web Filter enabled.
1075358 FortiClient 7.2.5 Web Filter extension blocks some websites that have links to different catgeories.
1083774 Web Filter may block all sites for up to five minutes when rating error occurs.

ZTNA connection rules

Bug ID

Description

831943 ZTNA client certificate is not getting removed from user certificate store after FortiClient is uninstalled.
990864 With SAML for ZTNA authentication, after closing the first session, the second session continues to request credentials.
1013466 FortiClient ZTNA destination for custom app with .NET8 Maui not working as expected.
1022199 FortiClient endpoint failed to handle DNS request for IPv6 and Tkey packets.
1031633 ZTNA Destinationsis not working when using the SAP GUI.
1054366 VPN status is displayed incorrectly and ZTNA sometimes fails to pop up authentication.

Security posture tags

Bug ID

Description

956947 Security posture tags disappear from FortiClient avatar page if a different user logs in to Windows machine.
988510 Windows OS tag with latest update within 30 days does not work reliably.

Zero Trust telemetry

Bug ID

Description

1055456 Endpoint reregisters to old FortiClient Cloud instance when using the Switch option.
1077673 FortiClient does not connect to FortiClient Cloud due to authentication error.

Other

Bug ID

Description

984763 NETIO.SYS/FortiWF2.sys causes blue screen of death (BSOD) on Windows 10 with FortiClient.

Common Vulnerabilities and Exposures

Bug ID

Description

1043013

FortiClient (Windows) 7.4.1 is no longer vulnerable to the following CVE Reference:

  • CVE-2024-36507

Visit https://fortiguard.com/psirt for more information.

1043014

FortiClient (Windows) 7.4.1 is no longer vulnerable to the following CVE Reference:

  • CVE-2024-47574

Visit https://fortiguard.com/psirt for more information.