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EMS Administration Guide
Introduction
FortiClient EMS components
Documentation
Getting started
Getting started with managing Windows, macOS, and Linux endpoints
Initially deploying FortiClient software to endpoints
Pushing configuration information to FortiClient
Relationship between FortiClient EMS, FortiGate, and FortiClient
FortiClient in the Security Fabric
FortiClient with EMS
Quarantining an endpoint from FortiOS using EMS
Getting started with managing Chromebooks
Configuring FortiClient EMS for Chromebooks
Configuring the Google Admin console
Deploying a profile to Chromebooks
How FortiClient EMS and FortiClient work with Chromebooks
Installation preparation
System requirements
License types
FortiClient EMS
Free trial license
Windows, macOS, and Linux licenses
Chromebook licenses
Component applications
Required services and ports
Telemetry data usage requirements
Management capacity
Hardware configuration when EMS and SQL Server run on same machine with no FortiGate connected
Hardware configuration when EMS and SQL Server run on different machines with no FortiGate connected
Hardware configuration when there are FortiGates connected to the EMS
FortiClient Telemetry security features
Server readiness checklist for installation
Upgrading EMS
Upgrading from an earlier FortiClient EMS version
Auto upgrading EMS to latest patch release
Install preparation for managing Chromebooks
Installation and licensing
Downloading the installation file
Installing FortiClient EMS
Installing FortiClient EMS to specify SQL Server Enterprise or Standard instance
Installing FortiClient EMS using the CLI
Allowing remote access to FortiClient EMS and using custom port numbers
Customizing the SQL Server Express install directory
Starting FortiClient EMS and logging in
Configuring EMS after installation
Licensing FortiClient EMS
Licensing EMS by logging in to FortiCloud
Importing an EMS license via FortiFlex
Uploading a license file
Licensing EMS in an air-gapped network
License status
Help with licensing
Specifying different ports
Upgrading Microsoft SQL Server Express to Microsoft SQL Server Standard or Enterprise
Uninstalling FortiClient EMS
Installation and setup for managing Chromebooks
Google Admin Console setup
Logging into the Google Admin console
Adding the FortiClient Web Filter extension
Configuring the FortiClient Web Filter extension
Adding root certificates
Communication with the FortiClient Chromebook Web Filter extension
Communication with FortiAnalyzer for logging
Summary of where to add certificates
Uploading root certificates to the Google Admin console
Disabling access to Chrome developer tools
Disallowing incognito mode
Disabling guest mode
Blocking the Chrome task manager
Verifying the FortiClient Web Filter extension
Service account credentials
Configuring default service account credentials
Configuring unique service account credentials
Creating unique service account credentials
Delegating domain-wide authority to the service account
Adding service account credentials to EMS
Verifying ports and services and connection between EMS and FortiClient
GUI
Banner
Left pane
Content pane
Dashboard
Viewing the Status
System Information widget
License Information widget
Status charts and widgets
Viewing the Vulnerability Scan dashboard
Viewing current vulnerabilities
Viewing the Endpoint Scan Status
Viewing the top 10 vulnerable endpoints with high risk vulnerabilities
Viewing top ten vulnerabilities on endpoints
Viewing the Forensics Analysis dashboard
Viewing the PUA dashboard
Viewing Chromebook Status
Endpoint management
Windows, macOS, and Linux endpoints
Managing groups
Adding endpoints
Adding endpoints using an AD domain server
Adding endpoints using an Entra ID server
Connecting manually from FortiClient
Viewing endpoints
Viewing the Endpoints pane
Sending endpoints one-way message
Using the quick status bar
Viewing endpoint details
Filtering the list of endpoints
Using bookmarks to filter the list of endpoints
Viewing Sandbox event details
Sending endpoint classification tags to FortiAnalyzer
Exporting endpoint information
Managing endpoints
Running AV scans on endpoints
Running vulnerability scans on endpoints
Patching vulnerabilities on endpoints
Uploading FortiClient logs
Running the FortiClient diagnostic tool
Updating signatures
Downloading available FortiClient logs
Downloading available diagnostic results
Disconnecting and connecting endpoints
Quarantining an endpoint
Quarantining an endpoint from FortiOS using EMS
Excluding endpoints from management
Deleting endpoints
Requesting forensic analysis on an endpoint
Group assignment rules
Group assignment rule types
Managing group assignment rule priority levels
Adding a group assignment rule
Enabling/disabling a group assignment rule
Deleting a group assignment rule
Google Domains
Adding a Google domain
Viewing domains
Viewing the Google Users pane
Viewing user details
Editing a domain
Deleting a domain
Deployment & Installers
Manage Deployment
Creating a deployment configuration
Managing deployment configuration priority levels
Enabling/disabling a deployment configuration
Deleting a deployment configuration
Deploying FortiClient upgrades from FortiClient EMS
Deploying different installer IDs to endpoints using the same deployment package
FortiClient Installer
Adding a FortiClient deployment package
Viewing deployment packages
Deleting a FortiClient deployment package
Endpoint Policy & Components
Manage Policies
Adding an endpoint policy
Editing an endpoint policy
Deleting an endpoint policy
Enabling/disabling an endpoint policy
Managing endpoint policy priority levels
Editing endpoint policy view
FortiClient management based on Active Directory user/user groups
CA Certificates
On-fabric Detection Rules
Source IP address anchoring for IPsec VPN
Chromebook Policy
Endpoint Profiles
Editing a default profile
Creating a new profile
Adding a new Chromebook profile
Managing profiles
Editing a profile
Cloning a profile
Syncing profile changes
Editing sync schedules
Exporting a profile
Importing a profile
Deleting profiles
Remote Access
SSL VPN
IPsec VPN
Configuring a profile with application-based split tunnel
Configuring a profile to allow or block endpoint from VPN tunnel connection based on the applied Zero Trust tag
Configuring a backup VPN connection
Using a browser as an external user-agent for SAML authentication in an SSL VPN connection
Per-machine prelogon VPN connection without user interaction
Autoconnect on logging in as an Entra ID user
Load balancing SSL VPN gateways with one FQDN
SAML authentication for VPN before logon
Certificate path configuration for automated certificate selection
Autoconnect to IPsec VPN using Entra ID logon session information
IPsec VPN SAML-based authentication
IPsec VPN support for traffic going through FortiADC
IPsec VPN with FortiToken Mobile push MFA
IPsec VPN support network lockdown and hotel mode
ZTNA Destinations
Wildcard support for ZTNA FQDN rules
FQDN-based ZTNA TCP forwarding services
Web Filter
Importing a Web profile from FortiOS or FortiManager
Enabling and disabling Safe Search
Support banned word check in URL
Video Filter
Vulnerability Scan
Malware Protection
Sandbox
Firewall
Define exceptions for Firewall Detect & Block Exploits feature
System Settings
Configuring identity compliance for endpoints
FortiPAM integration
Add FortiPAM agent to SSOMA
Configuring SSOMA with AD
Requesting forensic analysis on an endpoint
XML Configuration
Creating a profile with XML
Importing a profile from an XML file
Configuring encrypted ZTNA rules
Zero Trust Tags
Zero Trust Tagging Rules
Adding a Zero Trust tagging rule set
Editing a Zero Trust tagging rule set
Deleting a Zero Trust tagging rule
Importing and exporting a Zero Trust tagging rule set
Uploading signatures for FortiGuard Outbreak Alerts service
Managing tags
Zero Trust tagging rule types
Zero Trust Tag Monitor
FortiOS dynamic policies using EMS ZTNA tags
Configuring FortiOS dynamic policies using EMS ZTNA tags
Restricting VPN access to rogue/non-compliant devices with Security Fabric
Fabric Device Monitor
Fabric & Connectors
Fabric Devices
FortiGates in Fabric Devices
Configuring EMS to share tagging information with multiple FortiGates
Configuring FortiGate per-VDOM connection
Creating a Fabric connector
FortiGuard Outbreak Alerts
Software Inventory
Applications
Hosts
Quarantine Management
Files
Viewing quarantined files
Allowlisting quarantined files
Configuring quarantine management
Allowlist
Viewing allowlisted files
Editing file descriptions
Deleting a file from the allowlist
Administration
Admin Users
Viewing users
Configuring user accounts
Activating a disabled account
Resetting the password for a local administrator
Using the PasswordRecovery tool
Admin roles
Adding an admin role
Cloning an admin role
Deleting admin roles
Admin role permissions reference
Authentication Servers
Adding an ADDS server
Adding an Entra ID server
Adding an API key
AD connector
Configuring Admin User Settings
SAML SSO
SAML SSO with FortiGate as IdP
SAML SSO with Okta as IdP
SAML SSO with Entra ID as IdP
SAML SSO with AD FS as IdP
Licenses
Log Viewer
Generate Diagnostic Logs
Marking all endpoints as uninstalled
User Management
Authorized User Groups
Verified Users
Unverified Users
Local users
SAML Configuration
Invitations
Configuring user verification with an LDAP server for authentication
Configuring user verification with SAML authentication and an LDAP domain user account
Configuring user verification with Entra ID authentication
Configuring user verification with SAML authentication and an Entra ID server user account
System Settings
Configuring EMS settings
Generating a QR code for centrally managing FortiClient (Android) and (iOS) endpoints
Persistent connection
Configuring Logs settings
Sending EMS system log messages to FortiAnalyzer
Configuring FortiGuard Services settings
EMS Server Certificates
Adding an SSL certificate to FortiClient EMS
Alerts
Configuring EMS Alerts
Configuring Endpoint Alerts
Configuring SMTP Server settings
Viewing alerts
Custom Messages
Customizing the endpoint quarantine message
Customizing Web Filter messages
Feature Select
MDM Integration
Deploying ZTNA certificates to FortiClient mobile via MDM
Multitenancy
Enabling and configuring multitenancy
Global and per-site configuration
Global configuration
Site level configuration
Left pane with multitenancy enabled
Editing a site
Adding a multitenancy administrator
Logging into EMS with multitenancy enabled
Redundancy
HA using one SQL server
Fabric connection setup using traffic manager
Fabric connection setup using FortiGate as a load balancer
Azure SQL managed instance
Configuring EMS HA using AWS RDS Microsoft SQL Server
Creating a support package
Migrating to another EMS instance
FortiClient EMS API
Appendix - FortiClient EMS services
Home
FortiClient 7.2.5
EMS Administration Guide
7.2.5
7.4.1
7.4.0
7.2.5
7.2.4
7.2.3
7.2.2
7.2.1
7.2.0
7.0.13
7.0.12
7.0.11
7.0.10
7.0.9
7.0.8
7.0.7
7.0.6
7.0.4
7.0.3
7.0.2
7.0.1
7.0.0
6.4.9
6.4.8
6.4.7
6.4.4
6.4.3
6.4.2
6.4.1
6.4.0
6.2.9
6.2.8
6.2.7
6.2.6
6.2.4
6.2.3
6.2.2
6.2.1
6.2.0
6.0.8
6.0.6
6.0.5
6.0.4
6.0.3
6.0.2
6.0.1
6.0.0
System Settings
System Settings
This section describes
FortiClient EMS
settings:
Configuring EMS settings
Configuring Logs settings
Configuring FortiGuard Services settings
EMS Server Certificates
Alerts
Custom Messages
Feature Select
Previous
Next
System Settings
System Settings
This section describes
FortiClient EMS
settings:
Configuring EMS settings
Configuring Logs settings
Configuring FortiGuard Services settings
EMS Server Certificates
Alerts
Custom Messages
Feature Select
Previous
Next
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SOC Platform
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FortiSIEM
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FortiSOAR
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Advanced Threat Protection
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FortiSandbox Cloud
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Zero Trust Network Access
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FortiADC Manager
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FortiAuthenticator Private Cloud
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FortiAuthProxy
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FortiCamera Cloud
FortiCare Elite
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FortiCASB
FortiCentral
FortiClient
FortiClient Cloud
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FortiCNP
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FortiController
FortiConverter Service
FortiConverter Tool
FortiCore
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FortiDDoS-F
FortiDeceptor
FortiDeceptor DaaS
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FortiDLP Agent
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Table of Contents
Introduction
FortiClient EMS components
Documentation
Getting started
Getting started with managing Windows, macOS, and Linux endpoints
Initially deploying FortiClient software to endpoints
Pushing configuration information to FortiClient
Relationship between FortiClient EMS, FortiGate, and FortiClient
FortiClient in the Security Fabric
FortiClient with EMS
Quarantining an endpoint from FortiOS using EMS
Getting started with managing Chromebooks
Configuring FortiClient EMS for Chromebooks
Configuring the Google Admin console
Deploying a profile to Chromebooks
How FortiClient EMS and FortiClient work with Chromebooks
Installation preparation
System requirements
License types
FortiClient EMS
Free trial license
Windows, macOS, and Linux licenses
Chromebook licenses
Component applications
Required services and ports
Telemetry data usage requirements
Management capacity
Hardware configuration when EMS and SQL Server run on same machine with no FortiGate connected
Hardware configuration when EMS and SQL Server run on different machines with no FortiGate connected
Hardware configuration when there are FortiGates connected to the EMS
FortiClient Telemetry security features
Server readiness checklist for installation
Upgrading EMS
Upgrading from an earlier FortiClient EMS version
Auto upgrading EMS to latest patch release
Install preparation for managing Chromebooks
Installation and licensing
Downloading the installation file
Installing FortiClient EMS
Installing FortiClient EMS to specify SQL Server Enterprise or Standard instance
Installing FortiClient EMS using the CLI
Allowing remote access to FortiClient EMS and using custom port numbers
Customizing the SQL Server Express install directory
Starting FortiClient EMS and logging in
Configuring EMS after installation
Licensing FortiClient EMS
Licensing EMS by logging in to FortiCloud
Importing an EMS license via FortiFlex
Uploading a license file
Licensing EMS in an air-gapped network
License status
Help with licensing
Specifying different ports
Upgrading Microsoft SQL Server Express to Microsoft SQL Server Standard or Enterprise
Uninstalling FortiClient EMS
Installation and setup for managing Chromebooks
Google Admin Console setup
Logging into the Google Admin console
Adding the FortiClient Web Filter extension
Configuring the FortiClient Web Filter extension
Adding root certificates
Communication with the FortiClient Chromebook Web Filter extension
Communication with FortiAnalyzer for logging
Summary of where to add certificates
Uploading root certificates to the Google Admin console
Disabling access to Chrome developer tools
Disallowing incognito mode
Disabling guest mode
Blocking the Chrome task manager
Verifying the FortiClient Web Filter extension
Service account credentials
Configuring default service account credentials
Configuring unique service account credentials
Creating unique service account credentials
Delegating domain-wide authority to the service account
Adding service account credentials to EMS
Verifying ports and services and connection between EMS and FortiClient
GUI
Banner
Left pane
Content pane
Dashboard
Viewing the Status
System Information widget
License Information widget
Status charts and widgets
Viewing the Vulnerability Scan dashboard
Viewing current vulnerabilities
Viewing the Endpoint Scan Status
Viewing the top 10 vulnerable endpoints with high risk vulnerabilities
Viewing top ten vulnerabilities on endpoints
Viewing the Forensics Analysis dashboard
Viewing the PUA dashboard
Viewing Chromebook Status
Endpoint management
Windows, macOS, and Linux endpoints
Managing groups
Adding endpoints
Adding endpoints using an AD domain server
Adding endpoints using an Entra ID server
Connecting manually from FortiClient
Viewing endpoints
Viewing the Endpoints pane
Sending endpoints one-way message
Using the quick status bar
Viewing endpoint details
Filtering the list of endpoints
Using bookmarks to filter the list of endpoints
Viewing Sandbox event details
Sending endpoint classification tags to FortiAnalyzer
Exporting endpoint information
Managing endpoints
Running AV scans on endpoints
Running vulnerability scans on endpoints
Patching vulnerabilities on endpoints
Uploading FortiClient logs
Running the FortiClient diagnostic tool
Updating signatures
Downloading available FortiClient logs
Downloading available diagnostic results
Disconnecting and connecting endpoints
Quarantining an endpoint
Quarantining an endpoint from FortiOS using EMS
Excluding endpoints from management
Deleting endpoints
Requesting forensic analysis on an endpoint
Group assignment rules
Group assignment rule types
Managing group assignment rule priority levels
Adding a group assignment rule
Enabling/disabling a group assignment rule
Deleting a group assignment rule
Google Domains
Adding a Google domain
Viewing domains
Viewing the Google Users pane
Viewing user details
Editing a domain
Deleting a domain
Deployment & Installers
Manage Deployment
Creating a deployment configuration
Managing deployment configuration priority levels
Enabling/disabling a deployment configuration
Deleting a deployment configuration
Deploying FortiClient upgrades from FortiClient EMS
Deploying different installer IDs to endpoints using the same deployment package
FortiClient Installer
Adding a FortiClient deployment package
Viewing deployment packages
Deleting a FortiClient deployment package
Endpoint Policy & Components
Manage Policies
Adding an endpoint policy
Editing an endpoint policy
Deleting an endpoint policy
Enabling/disabling an endpoint policy
Managing endpoint policy priority levels
Editing endpoint policy view
FortiClient management based on Active Directory user/user groups
CA Certificates
On-fabric Detection Rules
Source IP address anchoring for IPsec VPN
Chromebook Policy
Endpoint Profiles
Editing a default profile
Creating a new profile
Adding a new Chromebook profile
Managing profiles
Editing a profile
Cloning a profile
Syncing profile changes
Editing sync schedules
Exporting a profile
Importing a profile
Deleting profiles
Remote Access
SSL VPN
IPsec VPN
Configuring a profile with application-based split tunnel
Configuring a profile to allow or block endpoint from VPN tunnel connection based on the applied Zero Trust tag
Configuring a backup VPN connection
Using a browser as an external user-agent for SAML authentication in an SSL VPN connection
Per-machine prelogon VPN connection without user interaction
Autoconnect on logging in as an Entra ID user
Load balancing SSL VPN gateways with one FQDN
SAML authentication for VPN before logon
Certificate path configuration for automated certificate selection
Autoconnect to IPsec VPN using Entra ID logon session information
IPsec VPN SAML-based authentication
IPsec VPN support for traffic going through FortiADC
IPsec VPN with FortiToken Mobile push MFA
IPsec VPN support network lockdown and hotel mode
ZTNA Destinations
Wildcard support for ZTNA FQDN rules
FQDN-based ZTNA TCP forwarding services
Web Filter
Importing a Web profile from FortiOS or FortiManager
Enabling and disabling Safe Search
Support banned word check in URL
Video Filter
Vulnerability Scan
Malware Protection
Sandbox
Firewall
Define exceptions for Firewall Detect & Block Exploits feature
System Settings
Configuring identity compliance for endpoints
FortiPAM integration
Add FortiPAM agent to SSOMA
Configuring SSOMA with AD
Requesting forensic analysis on an endpoint
XML Configuration
Creating a profile with XML
Importing a profile from an XML file
Configuring encrypted ZTNA rules
Zero Trust Tags
Zero Trust Tagging Rules
Adding a Zero Trust tagging rule set
Editing a Zero Trust tagging rule set
Deleting a Zero Trust tagging rule
Importing and exporting a Zero Trust tagging rule set
Uploading signatures for FortiGuard Outbreak Alerts service
Managing tags
Zero Trust tagging rule types
Zero Trust Tag Monitor
FortiOS dynamic policies using EMS ZTNA tags
Configuring FortiOS dynamic policies using EMS ZTNA tags
Restricting VPN access to rogue/non-compliant devices with Security Fabric
Fabric Device Monitor
Fabric & Connectors
Fabric Devices
FortiGates in Fabric Devices
Configuring EMS to share tagging information with multiple FortiGates
Configuring FortiGate per-VDOM connection
Creating a Fabric connector
FortiGuard Outbreak Alerts
Software Inventory
Applications
Hosts
Quarantine Management
Files
Viewing quarantined files
Allowlisting quarantined files
Configuring quarantine management
Allowlist
Viewing allowlisted files
Editing file descriptions
Deleting a file from the allowlist
Administration
Admin Users
Viewing users
Configuring user accounts
Activating a disabled account
Resetting the password for a local administrator
Using the PasswordRecovery tool
Admin roles
Adding an admin role
Cloning an admin role
Deleting admin roles
Admin role permissions reference
Authentication Servers
Adding an ADDS server
Adding an Entra ID server
Adding an API key
AD connector
Configuring Admin User Settings
SAML SSO
SAML SSO with FortiGate as IdP
SAML SSO with Okta as IdP
SAML SSO with Entra ID as IdP
SAML SSO with AD FS as IdP
Licenses
Log Viewer
Generate Diagnostic Logs
Marking all endpoints as uninstalled
User Management
Authorized User Groups
Verified Users
Unverified Users
Local users
SAML Configuration
Invitations
Configuring user verification with an LDAP server for authentication
Configuring user verification with SAML authentication and an LDAP domain user account
Configuring user verification with Entra ID authentication
Configuring user verification with SAML authentication and an Entra ID server user account
System Settings
Configuring EMS settings
Generating a QR code for centrally managing FortiClient (Android) and (iOS) endpoints
Persistent connection
Configuring Logs settings
Sending EMS system log messages to FortiAnalyzer
Configuring FortiGuard Services settings
EMS Server Certificates
Adding an SSL certificate to FortiClient EMS
Alerts
Configuring EMS Alerts
Configuring Endpoint Alerts
Configuring SMTP Server settings
Viewing alerts
Custom Messages
Customizing the endpoint quarantine message
Customizing Web Filter messages
Feature Select
MDM Integration
Deploying ZTNA certificates to FortiClient mobile via MDM
Multitenancy
Enabling and configuring multitenancy
Global and per-site configuration
Global configuration
Site level configuration
Left pane with multitenancy enabled
Editing a site
Adding a multitenancy administrator
Logging into EMS with multitenancy enabled
Redundancy
HA using one SQL server
Fabric connection setup using traffic manager
Fabric connection setup using FortiGate as a load balancer
Azure SQL managed instance
Configuring EMS HA using AWS RDS Microsoft SQL Server
Creating a support package
Migrating to another EMS instance
FortiClient EMS API
Appendix - FortiClient EMS services