Upgrading FortiClient

For information about supported upgrade paths for FortiClient, see the FortiClient and FortiClient EMS Upgrade Paths.

An administrator controls FortiClient upgrades for you. See EMS and automatic upgrade of FortiClient. Depending on the EMS configuration, you may be able to schedule the installation and/or reboot time. FortiClient upgrades only require a system reboot when it requires a driver upgrade.

To upgrade FortiClient:

1. Consider that the EMS administrator schedules a FortiClient deployment. After the endpoint downloads the FortiClient deployment package, do one of the following to open the setup dialog:
   1. A FortiClient installation icon appears in the system tray. Double-click the icon.

      

   2. On the Zero Trust Telemetry and About tabs, FortiClient displays a notification banner regarding the available update. Click Install Now.

      

2. Select an option in the setup dialog to schedule the installation.

   

   Once installation begins, you can double-click the tray icon to see the progress. If you choose not to schedule the upgrade on the endpoint, the upgrade proceeds at the time that the EMS administrator has configured. See Creating a deployment configuration.

3. After installation completes, if FortiClient requires a driver upgrade, a reboot prompt displays. You can also open the prompt from the tray icon. You can reboot now or select Remind me in 15 minutes. The reboot prompt reappears in 15 minutes if you select this option. You can only defer the reboot for 15 minutes once.

   

   The system tray tooltip displays the amount of time left before the reboot will occur, and FortiClient displays warnings before the 15 minutes elapses. Attempts to open the GUI before rebooting open the reboot prompt instead of the GUI. After system reboot, drivers update and the installation process completes. The endpoint shows a tray notification stating Installation Complete.