Microsoft Windows
The following instructions guide you though the installation of FortiClient on a Microsoft Windows computer. For more information, see the FortiClient (Windows) Release Notes.
To check FortiClient's digital signature, right-click the installation file and select Properties. In this menu you can set file attributes, run the compatibility troubleshooter, view the digital signature and certificate, install the certificate, set file permissions, and view file details.
- Double-click the FortiClient executable file. The Setup Wizard launches.
- In the Welcome to the FortiClient Setup Wizard screen, perform the following actions:
- Click Next to continue. The Destination Folder screen displays.
- (Optional) Click Change to choose an alternate folder destination for installation.
- Click Next to continue.
A dialog displays during a new FortiClient installation and when upgrading from an older FortiClient version that does not have the AV feature installed. Uninstalling conflicting antivirus (AV) software before installing FortiClient or enabling the real-time protection (RTP) feature is recommended. Alternatively, you can disable the conflicting software's AV feature. When FortiClient connects to EMS, if the EMS-assigned endpoint profile has RTP enabled and a third party AV product is installed, FortiClient disables RTP.
Refer to the Microsoft knowledge base for caveats on installing AV software. See the Microsoft Anti-Virus exclusion list.
- Click Next. The Ready to install FortiClient screen displays.
- Complete the installation:
- Click Install.
- Click Finish. On a new FortiClient installation, you do not need to reboot your system. When upgrading the FortiClient version, you must restart your system for the configuration changes made to FortiClient to take effect. Select Yes to restart your system or select No to manually restart later. FortiClient updates signatures and components from the FDN.
- FortiClient attempts to connect FortiClient Telemetry to EMS.
- To launch FortiClient, double-click the desktop shortcut.