EMS only
The FortiClient and EMS versions do not affect the on-net, off-net, or online status. On-net/off-net status are affected by the DHCP onnet/offnet and On-Net Subnets settings in EMS. See the FortiClient EMS Administration Guide for details on these settings.
The following table shows how various configurations determine the endpoint status when FortiClient Telemetry is connected to EMS:
EMS DHCP on-net / off-net setting |
On-net subnet |
Option 224 serial number |
Endpoint status |
---|---|---|---|
Disabled |
Disabled |
N/A |
When on-net subnets are not configured, on-net/off-net status is related to the endpoint's online/offline status (whether it is connected to EMS). An online status causes the endpoint to be on-net, while an offline status causes the endpoint to be off-net. |
Enabled |
Disabled |
Not configured |
Same as above. |
Enabled |
Disabled |
Configured |
On-net Since Option 224 is configured with a Fortinet device's serial number, EMS assumes FortiClient is on-net with that FortiGate. |
Disabled or enabled |
Enabled, with subnet configured. |
Configured or not |
On-net The endpoint is inside the on-net networks configured in On-Net Subnets. |
Disabled or enabled |
Enabled, with subnet configured. Endpoint IP address is not in the configured subnet. |
Configured or not |
Off-net The endpoint is outside the on-net networks configured in On-Net Subnets. |
The following examples show how endpoint status is determined when FortiClient is connected to EMS only:
- The endpoint has an offline and off-net status when the endpoint cannot connect FortiClient Telemetry to EMS and is outside one of the on-net networks.
- The endpoint has an offline on-net status when the endpoint cannot connect FortiClient Telemetry to EMS but is inside one of the on-net networks.
On-net subnets have higher priority over other settings. In addition, EMS does not compare the Option 224 serial number. As long as the endpoint has the serial number, EMS assumes the endpoint is behind a FortiGate and is on-net. |