Fortinet white logo
Fortinet white logo

Administration Guide

Debug logs

Debug logs

Extended debug logs can be accessed by using your web browser to browse to https://<FortiAuthenticator-IP-Address>/debug.

Service

Select the service whose logs are shown from the dropdown menu:

  • Disk Monitor
  • FSSO
  • FSSO (Filtered)
  • FSSO Domain Manager
  • GUI
  • HA
  • HW Monitor
  • Kernel Log
  • LB
  • LB HA Sync
  • LDAP
  • LDAP User Sync Daemon
  • RADIUS Accounting
  • RADIUS Accounting Monitor
  • RADIUS Authentication
  • RADIUS DNS Updates
  • REST API
  • SAML User Sync Daemon
  • SNMP
  • Syslog SSO
  • TACACS+

  • TACACS+ Accounting
  • TACACS+ Authentication
  • TACACS+ Authorization
  • WAD Service
  • Web Server
  • WinAD Monitor
  • CLI Packet Capture (tcpdumpfile)

Note: The CLI Packet Capture (tcpdumpfile) service is only available when the tcpdumpfile command has been entered using SSH or Telnet, or through the CLI Console if a FortiAuthenticator is installed on a FortiHypervisor. For more information, see CLI commands.

Debug Kit

Select Upload a file to upload a debug kit from your computer.

Note: The option is only available for some services.

Max. log files size

From the dropdown, select the maximum log file size. You can select up to a maximum of 500 MB. This gives you access to an extended history of debug files.

Note: The option is only available for certain debug log types.

Enter debug mode

If HA or RADIUS Authentication is selected as the service, the option to enter the debug mode is available. See RADIUS debugging.

Enter detail debugging mode

If RADIUS Authentication is selected as the service and you are already in the debug mode, the option to enter the detailed debugging mode is available.

See RADIUS debugging.

Search Enter a search term in the search field, then select Search to search the debug logs.
Page navigation Use the First Page, Previous Page, Next Page, and Last Page icons to navigated through the logs.
Show Select the number of lines to show per page from the dropdown menu. The options are: 100 (default), 250, and 500.

RADIUS debugging

RADIUS authentication debugging mode can be accessed to debug RADIUS authentication issues.

From the Service dropdown menu, select RADIUS Authentication and select Enter debug mode from the toolbar.

Enter the username and password and select OK to test the RADIUS authentication and view the authentication response and returned attributes.

Select Enter detail debug mode to enter the detailed debug mode.

Enter the username and password and select OK to test the RADIUS authentication and view the authentication response and returned attributes.

Select Exit debug mode to deactivate the debugging mode.

The following table lists the related CLI commands and GUI elements for RADIUS debugging:

CLI command

Description

GUI

debug radius 0

Put the RADIUS service into normal running mode (only error and system info debug logs).

Exit debug mode

debug radius 1

Put the RADIUS service into debug mode.

Note: debug radius 1 is the normal running mode in 6.4.x and below.

Enter debug mode

debug radius 2

Put the RADIUS service into detailed debug mode.

Note: debug radius 2 is the debug mode in 6.4.x and below.

Enter detail debug mode

After a reboot, the RADIUS service will automatically be in normal running mode (equivalent to debug radius 0).

TCP stack hardening

Configure the number of TCP SYNACK retries for the Linux kernel by accessing:

https://<FortiAuthenticator-IP-Address>/debug/tcp_tuning

From here, enter the number of retries between 1 - 255 (default is 3).

Debug logs

Debug logs

Extended debug logs can be accessed by using your web browser to browse to https://<FortiAuthenticator-IP-Address>/debug.

Service

Select the service whose logs are shown from the dropdown menu:

  • Disk Monitor
  • FSSO
  • FSSO (Filtered)
  • FSSO Domain Manager
  • GUI
  • HA
  • HW Monitor
  • Kernel Log
  • LB
  • LB HA Sync
  • LDAP
  • LDAP User Sync Daemon
  • RADIUS Accounting
  • RADIUS Accounting Monitor
  • RADIUS Authentication
  • RADIUS DNS Updates
  • REST API
  • SAML User Sync Daemon
  • SNMP
  • Syslog SSO
  • TACACS+

  • TACACS+ Accounting
  • TACACS+ Authentication
  • TACACS+ Authorization
  • WAD Service
  • Web Server
  • WinAD Monitor
  • CLI Packet Capture (tcpdumpfile)

Note: The CLI Packet Capture (tcpdumpfile) service is only available when the tcpdumpfile command has been entered using SSH or Telnet, or through the CLI Console if a FortiAuthenticator is installed on a FortiHypervisor. For more information, see CLI commands.

Debug Kit

Select Upload a file to upload a debug kit from your computer.

Note: The option is only available for some services.

Max. log files size

From the dropdown, select the maximum log file size. You can select up to a maximum of 500 MB. This gives you access to an extended history of debug files.

Note: The option is only available for certain debug log types.

Enter debug mode

If HA or RADIUS Authentication is selected as the service, the option to enter the debug mode is available. See RADIUS debugging.

Enter detail debugging mode

If RADIUS Authentication is selected as the service and you are already in the debug mode, the option to enter the detailed debugging mode is available.

See RADIUS debugging.

Search Enter a search term in the search field, then select Search to search the debug logs.
Page navigation Use the First Page, Previous Page, Next Page, and Last Page icons to navigated through the logs.
Show Select the number of lines to show per page from the dropdown menu. The options are: 100 (default), 250, and 500.

RADIUS debugging

RADIUS authentication debugging mode can be accessed to debug RADIUS authentication issues.

From the Service dropdown menu, select RADIUS Authentication and select Enter debug mode from the toolbar.

Enter the username and password and select OK to test the RADIUS authentication and view the authentication response and returned attributes.

Select Enter detail debug mode to enter the detailed debug mode.

Enter the username and password and select OK to test the RADIUS authentication and view the authentication response and returned attributes.

Select Exit debug mode to deactivate the debugging mode.

The following table lists the related CLI commands and GUI elements for RADIUS debugging:

CLI command

Description

GUI

debug radius 0

Put the RADIUS service into normal running mode (only error and system info debug logs).

Exit debug mode

debug radius 1

Put the RADIUS service into debug mode.

Note: debug radius 1 is the normal running mode in 6.4.x and below.

Enter debug mode

debug radius 2

Put the RADIUS service into detailed debug mode.

Note: debug radius 2 is the debug mode in 6.4.x and below.

Enter detail debug mode

After a reboot, the RADIUS service will automatically be in normal running mode (equivalent to debug radius 0).

TCP stack hardening

Configure the number of TCP SYNACK retries for the Linux kernel by accessing:

https://<FortiAuthenticator-IP-Address>/debug/tcp_tuning

From here, enter the number of retries between 1 - 255 (default is 3).