Agent testing
Once installation and configuration is complete, log out from the account and attempt to log in using the FortiAuthenticator two-factor authentication enhanced service.
To test the agent:
- Select the FortiAuthenticator agent login application.
- Use the dropdown box to select the domain of which you are a member. The dropdown is not mandatory and the user may supply usernames of the form DOMAIN\Username or Username@domain.com. The user should not do both, however (i.e. select from the dropdown and use DOMAIN\username).
- Enter your username, AD password, and your FortiToken passcode. Note that this is a OTP. If it has been used to log in previously on this or any other system, please wait for the next passcode.
If login fails, see Appendix A - Debugging to identify the issue.