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Register FortiAuthenticator-VM on FortiCloud

Register FortiAuthenticator-VM on FortiCloud

To obtain the FortiAuthenticator-VM license file you must first register your FortiAuthenticator-VM on FortiCloud.

To register your FortiAuthenticator-VM:
  1. Go to the FortiCloud portal and create a new account or log in with an existing account.
  2. In Asset Management, select Register Product, or click the Register More button.
  3. Provide your registration code:
    1. Enter your product serial number, service contract registration code, or license certificate number.
    2. Choose your end user type as either a government or non-government user.
    3. Click Next.
  4. Specify your registration information:
    1. If you have purchased a support contract for your product, enter the support contract.
    2. Enter a description to help identify the product.
    3. Enter the IP address of the FortiAuthenticator VM.
    4. Select a Fortinet Partner.
    5. Specify the asset group.
    6. Click Next.
  5. Caution

    As a part of the license validation process, FortiAuthenticator-VM compares its IP address with the IP information in the license file. If a new license has been imported or the FortiAuthenticator-VM’s IP address has been changed, the FortiAuthenticator-VM must be rebooted in order for the system to validate the change and operate with a valid license.

    Caution

    FortiCloud does not currently support IPv6 for FortiAuthenticator-VM license validation. You must specify an IPv4 address in both the support portal and the port management interface.

  6. The Fortinet Product Registration Agreement page displays. Select the check box to indicate that you have read, understood, and accepted the service contract. Click Next.
  7. The Verification page displays. Select the checkbox to indicate that you accept the terms. Click Confirm.

    Registration is now complete and your registration summary is displayed.

  8. On the Registration Complete page, download the license file (.lic) to your computer. You will upload this license to activate the FortiAuthenticator VM.
To edit the FortiAuthenticator-VM IP address:
  1. In Asset Management, go to Product List.
    The View Products page opens.
  2. Select the FortiAuthenticator-VM serial number.
  3. In the Product Information pane, Select Edit to change the description, partner information, and IP address of your FortiAuthenticator-VM.
    The Edit Product Information page opens.
  4. Enter the new IP address and select Save.
    Caution

    You can change the IP address five (5) times on a regular FortiAuthenticator-VM license. There is no restriction on a full evaluation license.

  5. Select the License File Download link. You will be prompted to save the license file (.lic) to your management computer.

Register FortiAuthenticator-VM on FortiCloud

To obtain the FortiAuthenticator-VM license file you must first register your FortiAuthenticator-VM on FortiCloud.

To register your FortiAuthenticator-VM:
  1. Go to the FortiCloud portal and create a new account or log in with an existing account.
  2. In Asset Management, select Register Product, or click the Register More button.
  3. Provide your registration code:
    1. Enter your product serial number, service contract registration code, or license certificate number.
    2. Choose your end user type as either a government or non-government user.
    3. Click Next.
  4. Specify your registration information:
    1. If you have purchased a support contract for your product, enter the support contract.
    2. Enter a description to help identify the product.
    3. Enter the IP address of the FortiAuthenticator VM.
    4. Select a Fortinet Partner.
    5. Specify the asset group.
    6. Click Next.
  5. Caution

    As a part of the license validation process, FortiAuthenticator-VM compares its IP address with the IP information in the license file. If a new license has been imported or the FortiAuthenticator-VM’s IP address has been changed, the FortiAuthenticator-VM must be rebooted in order for the system to validate the change and operate with a valid license.

    Caution

    FortiCloud does not currently support IPv6 for FortiAuthenticator-VM license validation. You must specify an IPv4 address in both the support portal and the port management interface.

  6. The Fortinet Product Registration Agreement page displays. Select the check box to indicate that you have read, understood, and accepted the service contract. Click Next.
  7. The Verification page displays. Select the checkbox to indicate that you accept the terms. Click Confirm.

    Registration is now complete and your registration summary is displayed.

  8. On the Registration Complete page, download the license file (.lic) to your computer. You will upload this license to activate the FortiAuthenticator VM.
To edit the FortiAuthenticator-VM IP address:
  1. In Asset Management, go to Product List.
    The View Products page opens.
  2. Select the FortiAuthenticator-VM serial number.
  3. In the Product Information pane, Select Edit to change the description, partner information, and IP address of your FortiAuthenticator-VM.
    The Edit Product Information page opens.
  4. Enter the new IP address and select Save.
    Caution

    You can change the IP address five (5) times on a regular FortiAuthenticator-VM license. There is no restriction on a full evaluation license.

  5. Select the License File Download link. You will be prompted to save the license file (.lic) to your management computer.