Miscellaneous
This section answers frequently asked questions about WAF that are not covered in other FAQ topics.
How do I troubleshoot Traffic Log Setting errors?
If your traffic log export is failing, check the notification message for details on the issue. Below are common errors and their possible causes:
|
Server Type |
Error Message |
Description |
|---|---|---|
|
AWS S3 |
S3 bucket connection failure from our traffic log server |
The AWS IAM user corresponding to the S3 bucket lacks the necessary permissions. Please check and update the IAM user permissions in AWS to ensure the required access is granted. |
|
AWS S3 |
The specified bucket does not exist |
The specified S3 bucket does not exist. Please recreate the bucket or update the configuration to the correct bucket name. |
|
AWS S3 |
The AWS Access Key Id you provided does not exist in our records |
The IAM credentials you provided are either non-existent, invalid, or expired. Please update the credentials in WAF > Log Settings, under Traffic Log Export to ensure proper authentication. |
|
Azure Blob |
ContainerNotFound (404) |
The specified Azure blob container does not exist. Please update the container name to a valid and existing container. |
|
Azure Blob |
AuthenticationFailed (403) |
The Azure Blob credential is invalid, which may be caused by an incorrect access key or an improperly configured Azure Blob network firewall. Please update your access key in WAF > Log Settings, under Traffic Log Export, and check the network configuration in Azure Blob to ensure proper access. |