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Known Issues

Known Issues

The following issues have been identified in FortiAnalyzer version 7.2.4. To inquire about a particular bug or to report a bug, please contact Fortinet Customer Service & Support.

Device Manager

Bug ID Description

861979

FortiAnalyzer generates "Invalid user/password for Security Fabric device in Device manager" even though the password is correct.

888797 The ip address is not updated on FortiAnalyzer when the FortiGate is forwarded from Collector mode FortiAnalyzer.

927113

FortiAnalyzer displays incorrect EMS server version, IP address, and connectivity status.

927747 Connectivity status of FortiMail/FortiClient EMS shows the status "Unknown".
937850 Device Connectivity status is displayed as "Unknown" under Device Manager.
956536 Unable to add FortiNAC device to FortiAnalyzer.

986754

The connectivity status of devices is displayed as "Unknown", while other fields are "N/A".

1106056 Deleting a model device may result in the removal of the Logs folder under Storage. This issue occurs only if the model device never comes online and does not match a FortiGate.

Fabric View

Bug ID Description
918006 An issue with the EMS Asset Inventory has been identified. When running the playbook, no assets or inventory are displayed on FortiAnalyzer, and the Fabric View lists remain empty.

FortiSOC

Bug ID Description
959875 In the Playbook Monitor, the status of the default playbook "Update Asset and Identity Database" is displayed as failed.

FortiView

Bug ID Description
783408 When selecting 'IPSec VPN' login type under the Top Failed Authentication tab, it displays No Results.
914972 Unable to view detailed logs about the Compromised Host.
946188 Unable to get more details about the Compromised Hosts in FortiView.
954542 When the time range is extensive, FortiAnalyzer may experience limitations in handling data points, resulting in potential omissions of data entries in the final results for FortiView SD-WAN Monitors widgets.
954773 Top Threat Destinations widget doesn't show expected data according to selected TOP Numbers.
984498 The device drop-down list on the SD-WAN summary under FortiView displays "failed loading data".

Log View

Bug ID Description
775185 Duplicated logs have the potential to adversely impact the overall performance of the FortiAnalyzer.
937729

Log View > Fabric filter does not work with classless subnets.

941273

When selecting a log attribute for filtering, no value options are provided.

962540

Log View page does not loadwhen log filters are applied.

Workaround:

Refresh the page.

974762 The horizontal scroll bar is missing from the detailed information window for events in Log View.

Others

Bug ID Description

812931

VIP access is not supported due to the new Azure API changes in HA VRRP.

893699 Login failed for restapi request due to invalid user/password.
914320 There are multiple harmful errors displayed on the console's output during the software upgrade process to 7.2.4. These errors might be related to "FGT-siem" which is removed from v7.2.3 and v7.4, but it still exists in v7.2.2 and below, v7.0, and v6.4.
924123 FortiAnalyzer-1000Fdoes not support FortiWeb-1000F.

925250

The sqlreportd process may consume excessive resources on the FortiAnalyzer when retrieving logs from multiple FortiGate ("more than 100 FortiGates") at the same time. Consequently, users may experience some performance slowdowns.

933475

logs of ha secondary are not visiblewhen the ha is a csf's member.

950501

The "execmd" process entering the Zombie state causes temporary slowdown and unresponsiveness in the FortiAnalyzer GUI.

951791

Continuous crashes for the "file parsed Application" on FAZ HA have been observed.

952295 FortiAnalyzer does not remove the logs after forwarding then to the cloud storage.
965803 Due to some Redis-related issues, the "diagnose log device" command displays "Information Not Available" for all ADOMs, and newly generated reports are not visible on the GUI.
1035217

When "ADOM Mode" is set to "Advanced", if users remove one VDOM from non-root ADOM, the entire FortiGate device with all of the its VDOMs might be removed from FortiAnalyzer.

Reports

Bug ID Description

936084

No data is shown in report when filter applied to chart in FortiMail ADOM.

952229

Certain charts in the reports are not employing consistent session counting logic within the base hcache for FGT_DATASET_BASE_TRAFFIC_BANDWIDTH_SESSION. This inconsistency might result in inaccurate results.

Services

Bug ID Description

985074

Changing the FortiGuard Server Location under the license info widget results in a blank page popup.

System Settings

Bug ID Description
832265 Enabling exclusions for log forwarding results in empty fields in the Exclusion List.
898944 When the ADOM name is changed, it does not update under the 'Log Forward' in the 'Select Device Filter'.
927773 When specific ADOMs are selected as Filters, Log Forwarding stops to function.
934625 Adding devices to "Log-forward filter" creates duplicates of previously added devices.

941261

Users can't access the "Log Forwarding" section; it displays a "Failed to load" error message.

953842 Log Forwarding does not filter logs based on the specific ADOMs.

956884

FortiAnalyzer's HA Status consistently switches to "Negotiating" during the process of HA configuration synchronization.

Known Issues

Known Issues

The following issues have been identified in FortiAnalyzer version 7.2.4. To inquire about a particular bug or to report a bug, please contact Fortinet Customer Service & Support.

Device Manager

Bug ID Description

861979

FortiAnalyzer generates "Invalid user/password for Security Fabric device in Device manager" even though the password is correct.

888797 The ip address is not updated on FortiAnalyzer when the FortiGate is forwarded from Collector mode FortiAnalyzer.

927113

FortiAnalyzer displays incorrect EMS server version, IP address, and connectivity status.

927747 Connectivity status of FortiMail/FortiClient EMS shows the status "Unknown".
937850 Device Connectivity status is displayed as "Unknown" under Device Manager.
956536 Unable to add FortiNAC device to FortiAnalyzer.

986754

The connectivity status of devices is displayed as "Unknown", while other fields are "N/A".

1106056 Deleting a model device may result in the removal of the Logs folder under Storage. This issue occurs only if the model device never comes online and does not match a FortiGate.

Fabric View

Bug ID Description
918006 An issue with the EMS Asset Inventory has been identified. When running the playbook, no assets or inventory are displayed on FortiAnalyzer, and the Fabric View lists remain empty.

FortiSOC

Bug ID Description
959875 In the Playbook Monitor, the status of the default playbook "Update Asset and Identity Database" is displayed as failed.

FortiView

Bug ID Description
783408 When selecting 'IPSec VPN' login type under the Top Failed Authentication tab, it displays No Results.
914972 Unable to view detailed logs about the Compromised Host.
946188 Unable to get more details about the Compromised Hosts in FortiView.
954542 When the time range is extensive, FortiAnalyzer may experience limitations in handling data points, resulting in potential omissions of data entries in the final results for FortiView SD-WAN Monitors widgets.
954773 Top Threat Destinations widget doesn't show expected data according to selected TOP Numbers.
984498 The device drop-down list on the SD-WAN summary under FortiView displays "failed loading data".

Log View

Bug ID Description
775185 Duplicated logs have the potential to adversely impact the overall performance of the FortiAnalyzer.
937729

Log View > Fabric filter does not work with classless subnets.

941273

When selecting a log attribute for filtering, no value options are provided.

962540

Log View page does not loadwhen log filters are applied.

Workaround:

Refresh the page.

974762 The horizontal scroll bar is missing from the detailed information window for events in Log View.

Others

Bug ID Description

812931

VIP access is not supported due to the new Azure API changes in HA VRRP.

893699 Login failed for restapi request due to invalid user/password.
914320 There are multiple harmful errors displayed on the console's output during the software upgrade process to 7.2.4. These errors might be related to "FGT-siem" which is removed from v7.2.3 and v7.4, but it still exists in v7.2.2 and below, v7.0, and v6.4.
924123 FortiAnalyzer-1000Fdoes not support FortiWeb-1000F.

925250

The sqlreportd process may consume excessive resources on the FortiAnalyzer when retrieving logs from multiple FortiGate ("more than 100 FortiGates") at the same time. Consequently, users may experience some performance slowdowns.

933475

logs of ha secondary are not visiblewhen the ha is a csf's member.

950501

The "execmd" process entering the Zombie state causes temporary slowdown and unresponsiveness in the FortiAnalyzer GUI.

951791

Continuous crashes for the "file parsed Application" on FAZ HA have been observed.

952295 FortiAnalyzer does not remove the logs after forwarding then to the cloud storage.
965803 Due to some Redis-related issues, the "diagnose log device" command displays "Information Not Available" for all ADOMs, and newly generated reports are not visible on the GUI.
1035217

When "ADOM Mode" is set to "Advanced", if users remove one VDOM from non-root ADOM, the entire FortiGate device with all of the its VDOMs might be removed from FortiAnalyzer.

Reports

Bug ID Description

936084

No data is shown in report when filter applied to chart in FortiMail ADOM.

952229

Certain charts in the reports are not employing consistent session counting logic within the base hcache for FGT_DATASET_BASE_TRAFFIC_BANDWIDTH_SESSION. This inconsistency might result in inaccurate results.

Services

Bug ID Description

985074

Changing the FortiGuard Server Location under the license info widget results in a blank page popup.

System Settings

Bug ID Description
832265 Enabling exclusions for log forwarding results in empty fields in the Exclusion List.
898944 When the ADOM name is changed, it does not update under the 'Log Forward' in the 'Select Device Filter'.
927773 When specific ADOMs are selected as Filters, Log Forwarding stops to function.
934625 Adding devices to "Log-forward filter" creates duplicates of previously added devices.

941261

Users can't access the "Log Forwarding" section; it displays a "Failed to load" error message.

953842 Log Forwarding does not filter logs based on the specific ADOMs.

956884

FortiAnalyzer's HA Status consistently switches to "Negotiating" during the process of HA configuration synchronization.