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    • Examples

    7.2.0
    7.4.0
    7.2.0
    7.0.0
    6.4.0

    Common issues

    Common issues

    The following table provides a list of common issues that may produce an empty chart in a report:

    Issue

    Description
    Wrong report filter applied

    Go to Log View and search for:

    • Field “status” changed to “action” (since 5.0.6)
    • Data type of srcip and dstip changed from string to inet.
    Log field changed after upgrade

    This can be identified by a dataset test console or SQL debug.

    Hcache corrupt Clear hcache before running the report (dia sql remove hcache).
    Log traffic
    • High log rate (diagnose fortilogd lograte)
    • Device or ADOM quota reached (diagnose log device)
    “logver” issue

    Some datasets are using field “logver” to identify FOS log version.

    Go to Log View and search for logver=*

    If there are no records, you may need to upgrade.

    "out of memory”

    File system error. This occurs mostly in 5.2.

    Previous
    Next

    Common issues

    Common issues

    The following table provides a list of common issues that may produce an empty chart in a report:

    Issue

    Description
    Wrong report filter applied

    Go to Log View and search for:

    • Field “status” changed to “action” (since 5.0.6)
    • Data type of srcip and dstip changed from string to inet.
    Log field changed after upgrade

    This can be identified by a dataset test console or SQL debug.

    Hcache corrupt Clear hcache before running the report (dia sql remove hcache).
    Log traffic
    • High log rate (diagnose fortilogd lograte)
    • Device or ADOM quota reached (diagnose log device)
    “logver” issue

    Some datasets are using field “logver” to identify FOS log version.

    Go to Log View and search for logver=*

    If there are no records, you may need to upgrade.

    "out of memory”

    File system error. This occurs mostly in 5.2.

    Previous
    Next