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About FortiAnalyzer for AliCloud

Home FortiAnalyzer Public Cloud 6.2.0 About FortiAnalyzer for AliCloud
6.2.0
6.2.0
6.0.0

Creating a support account

Creating a support account

To make use of Fortinet technical support and ensure products function properly, you must complete certain steps to activate your entitlement. Our support team can identify your registration in the system thereafter.

First, if you do not have a Fortinet account, you can create one.

For deployments, do the following:

  1. Deploy and boot up the FortiAnalyzer VM instance, and log into the FortiAnalyzer GUI management console.
  2. On the Dashboard, copy the VM serial number.
  3. Go to Fortinet Service & Support and create a new account or log in with an existing account.
  4. Go to Asset > Register/Renew to start the registration process.
  5. In the Specify Registration Code field, enter the serial number, and select Next to continue registering the product. Enter your details in the other fields.
  6. After completing registration, contact Fortinet Customer Support and provide the serial number for your FortiAnalyzer instance and the email address associated with your Fortinet account.
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Creating a support account

To make use of Fortinet technical support and ensure products function properly, you must complete certain steps to activate your entitlement. Our support team can identify your registration in the system thereafter.

First, if you do not have a Fortinet account, you can create one.

For deployments, do the following:

  1. Deploy and boot up the FortiAnalyzer VM instance, and log into the FortiAnalyzer GUI management console.
  2. On the Dashboard, copy the VM serial number.
  3. Go to Fortinet Service & Support and create a new account or log in with an existing account.
  4. Go to Asset > Register/Renew to start the registration process.
  5. In the Specify Registration Code field, enter the serial number, and select Next to continue registering the product. Enter your details in the other fields.
  6. After completing registration, contact Fortinet Customer Support and provide the serial number for your FortiAnalyzer instance and the email address associated with your Fortinet account.
Previous
Next